1. Patricia A Payne, ARNP

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Patricia A Payne, ARNP

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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13 years ago

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I've been a patient of Dr. Cook's for 5 years now and I could not be happier with him and the…read morepractice. The receptionists are always so friendly and personable and the nurses are amazing. I've had two complicated pregnancies, both needing NSTs and extra ultrasounds and testing and everyone was amazing and helpful. With my last pregnancy, the receptionist worked with my schedule to make sure I got all of the NST times I needed so I could make it for pickup for my older two kids. Dr Cook is great. He doesn't "sugar coat" and I appreciate a direct but tactful approach with my medical care. He always answers my questions and takes the time to make sure all of my concerns are addressed. He was excellent during both of my pregnancies, and despite gestational diabetes, he did not make me feel like I couldn't have the birth I wanted. During both of my c sections he was wonderful at making me feel calm and prepared. His post-op care was wonderful as well. I appreciated him talking to me on the way back to the room after surgery and reminding me that everything went well and my shivering was all normal. Anytime I had concerns during my hospital stay, he was quick to address them and make sure I was comfortable. I highly recommend Dr. Cook and Evergreen Women's Care - they're the absolute best!

I have been a patient of Dr Fallah here for about 16 years and I'm very sad to say I have to leave…read morethis clinic despite loving her and having had a wonderful experience with her as my OB. I saw her before as a single woman moving to the area, through getting married, and having both of my boys (one of which Dr Fallah did the c section). Unfortunately the reason I am leaving this negative review and leaving the clinic is because I have been trying to get a regular annual appointment with her for over 4 months. I was told in the spring doctors are not currently scheduling any annual appointments at the time because priority is being given to women who are pregnant. I completely understood and having been seen here when I was pregnant that should be a priority. However I continued to call when they did open on the 1st of each month and could not get an appointment with Dr Fallah and was told to call again at the beginning of the following month. I did this for about 3 months until I agreed to see an NP instead. That appointment was then cancelled a month later and I'm told to call again next month to schedule for January. I will have gone an entire year without my annual appointment by then and I will not continue to play this game. Dr Fallah you have been a wonderful doctor but you guys need to get your scheduling in order and respect the non pregnancy patients who have had loyalty to your clinic for a long time. I live in Issaquah and made the drive for years and throughout my pregnancies and births to drive all the way out to Totem Lake. Not doing it anymore and I will find somewhere closer and a clinic who does show their patients respect. Goodbye!

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Patricia A Payne, ARNP - nursepractitioner - Updated November 2026

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