Excellent home care services. Our Respite Caregivers have been the best; caring and on time.read more

Faith Care should not be in the supplying of aides/caregivers business. Their billing practices…read moreare, shall we say, questionable to say the least. Their aides - for the most part - are disrespectful ... and if you dare to say that to Faith Care, they accuse you of being disrespectful to their aides. In fact, Faith Care has/had a habit of putting the responsibility of whatever bad happening solely on their clients. Also, it appears to me that Faith Care's aides have/had more rights than their clients. When you question if you had made a duplicate payment, Faith Care will argue with you and demand you prove that you have, instead of checking their records. Because of verbal abuse at the hands of one of Faith Care's "best" aides, I switched agencies from Faith Care to an agency named CT IN HOME ASSISTANCE. Everything bad that Faith Care and their aides are, My new agency is not. Example: Totally on their own, CT IN HOME ASSISTANCE contacted me last week, and informed me that they had found a duplicate payment and would be returning it (which they have), and they told me not to pay that week's invoice because my account is/was up to date. AND REMEMBER - THEY DID IT ON THEIR OWN! Opposite of what Faith Care does. And CT IN HOME ASSISTANCE's aide? He's more respectful than the last aide from Faith Care, he knows his job better than the last aide I had from Faith Care. Bottom line? In regard to Faith Care? BUYER BEWARE.

I secured Faith Care and Companion Services for my 91-year old aunt and her 87 year old husband -…read moreboth in need of intensive care. Their desire was to remain in their home instead of a nursing home. The manager came to my aunt's house and sat with us - explaining the company's mission and philosophy. We were pleased to hire Faith Care - The caregiver they provided was incredible - personable, not under foot but completely attentive to their needs - responsible - the house was the cleanest it's been in a long time, the meals were healthy and prepared with care, reminders for medications were timely, hygiene improved dramatically....I recommend them with the highest confidence.

My mom has a live-in caregiver through this Chesire agency. I was so anxious about switching mom…read morefrom hourly help to 24 hours. Caregiver Mavis is an absolute blessing! She is so devoted! She is everything I could want for my loved one. I feel like she is family. Aside from being a hard worker, she is very attentive, responsible, protective and loving towards my mom. To top it off she is a great cook, great at conversation, and makes sure mom gets her daily hygiene and outdoor walks for exercise. With Mavis I no longer have to worry. Thank you Assisted Living services for giving us the perfect match for our needs.

We have had a wonderful experience with this agency. The caregiver is extremely professional and…read morecaring. A perfect match for our mother! Staff calls periodically to check in and I feel that I can contact them with any concerns at any time.

Be careful when using their services. They have demonstrated to charge for services not rendered…read more Recently, I was charged for services for which I never signed an agreement. To make matters worse, after my mother moved out they continued to charge me for services they could not have provided since she was no longer physically living in the apartment.

Our family is deeply grateful to Kathy Care for their invaluable services. Thanks to their…read moreexceptional support, our father was able to live to 100 years old while remaining in an independent living facility--a true testament to the compassionate care they provided. They were by our side every step of the way, consistently offering guidance and unwavering compassion. Whenever we needed anything, the team at Kathy Care responded immediately, going above and beyond to assist us. Their dedication and kindness made an immeasurable difference in our father's life and our family's peace of mind. We cannot thank Kathy and the incredible caregivers: Heidi, Debra, Annette, Lauren, Faye, Jackie (and I'm sure there are others that helped with my father's care) for their exceptional service and heartfelt care. The Reynolds Family for assistance at The Lodge at Cold Spring in Rocky HIll

my mom was living in assisted living memory care and reached the point in her decline that we…read moreneeded additional one on one care beyond what the facility staff could provide. Highland Care provided us with exceptional aides (and if one didn't fit our needs the situation was quickly rectified). They became part of the family and showed great compassion and respect for mom.

We have been working with Euro-American for 3-years and have been very pleased with their…read morethoughtful, responsive, professional handling of our relationship, from the CEO level right on down.

I have only positive thoughts about EAHC as an employee of the company. I was impressed…read moreimmediately on first meeting the staff when I applied for a caregiver position. The administrative staff is very professional, and thorough in the hiring process , as well as warm and caring and supportive of clients and family members as well as the caregivers. I give this company top rating and feel very proud to be part of this winning team! Laurie D. Caregiver

This facility has been in my family for over 60 years. It's my father's greatest love & legacyread more

The Connecticut Department of Public Health (DPH) should really reconsider the operating license of…read moreHughes Health & Rehabilitation. Probably once a state of the art senior & rehab facility back in the 1960's & 70's, this is truly not the case in the present day. My entire family was appalled at the crumbling conditions, under trained "professional caregivers," and many potential health and safety violations. We recently had no other options discharging elderly family member from the hospital. Resulting in two agonizing days & nights not only for our loved one, but the family as whole. We scrambled desperately to locate a qualified, up-to-date post operative facility. Every experience at Hughes left them with low marks of 1 or 2 on a scale of 1-10. The Registered nursing staff is virtually understaffed and over worked. Which leaves much of the "care" to under qualified CNA's to basically run the roost. Not one was hospitable or caring. For example, our family member was left on an uncomfortable bed pan for over an hour, despite numerous attempts to call the staff. To mitigate the issue, we requested a bedside commode. However, the call light wasn't answered again for a good twenty minutes. So our family member made her way precariously to the commode. Then to add insult, when we came in the next day to transfer her another facility, the Commode was still un-emptied 24+ hours later! The rooms are small and under designed for 1 patient, let alone 2, which made both residents very uncomfortable. An old window mounted air conditioning unit struggled to cool the tight space. Halls are narrow and a parking lot for various items, such as, dining carts, pressure cuff carts, beds, wheel chairs, house keeping items (some very filled with soiled bedding). This clutter generates chaos and unsafe conditions for unstable residents needing the use of a handrail. I could go on, but enough said. She was transferred to a 5 star facility that honestly is a DAYdream versus the NIGHTmare. Please do not even consider this facility and subject any loved to Hughes under any circumstances. My heart goes out to all of the remaining patients and residents who have no other means to move on.

As a home care nurse I've dealt with many agencies and I must say by far dynamic touch has the most…read morecaring staff starting with its owner who goes way and above her job to make sure that her patients are well taken care of.

I knew the accounting on my bill was not correct. I spoke to the owner about problems with her…read morebilling as she said her accounting was perfect, which forced me to do a complete audit of all charges and payments. She consistently applied the wrong amounts paid to her from the Veterans Administration by $10,307.61. She currently owes me a credit of $5,306.37. I am demanding my $5306.37 be forwarded to me via certified check. I have reported her to the Veterans Administration, Medicare, my Attorney, the Attorney General, BBB and a few more agencies who are interested in fraud cases like this. If you choose to work with this Company, be sure to check ALL your numbers going back to the beginning of your service.