Very interesting that this place removed my first post.....I gave it 1 star because they didn't…read morehave 0 stars as a selection. If you have a love one, do not send them here. They DROPPED my father in law after his brother told them to put a gate belt on him (standard with weak folks) and the attendant told him " Don't tell me how dito do my job....needless to say they broke his leg after this he was in and out of hospitals with pneumonia because he couldn't get up much, he soon after died. This attendant shortened his life hands down.....be careful where you put your love ones. Jerome home never even checked on him, only to tell us he couldn't return because he needed too much care.....

Would definitely recommend. My mother stayed here for 6 weeks after a total hip replacement. She…read morehas previously been in three other short term rehabs over the last 18 months for a very complicated recovery and this is by far the best place. It's very well staffed, very clean and the she loved going outside to the patio and the rose garden that has a coi pond. The staff were very attentive to my mother, the room was kept cleaned and she really liked the physical and occupational therapy services.

The Reservoir was a great facility before lousy Genesis Healthcare bought it. Bottom of the barrel…read moreemployees, lazy nursing aids, a miserable Admissions Director! Don't send your love ones to this place or you will regret it...

This place is TERRIBLE!!! Nurses take FOREVER to respond...food sucks!!!!…read moreI don't recommend!!! Very short staffed.. and the staff that was working were unattentive and didn't seem to care...had to constantly ask for my meds!!medical!!! You've been warned!!!

I never ever have written a review on Yelp, but I feel so strongly about Middlewood's of Newington…read morethat I had to take a minute to tell you about our experiences there. The staff is friendly, knowledgeable and caring, I mean really caring and sweet. The food is delicious, healthy and there is plenty of it. If residents don't like food they just have to ask and another food will be made for them. There are all kinds of activities and excursions with plenty of staff to help; and they throw some of the best parties I have ever been too. Medical staff is on hand which is very helpful. My grandmother arrived and was very scared (she lived in her home over 65 years) I swear within a day or two she really started to love the place. She has made many friends. What I like best is that we don't have to worry about her. We don't have to spend the weekend, doing laundry, cleaning and help with her showering. We get to spend quality time with her. That's the best feeling in the world. The place has just upgraded the place, new carpets, new paint, new furniture everything is spotless and beautiful Kathy Braga is the Chief Fun Fairy and Director of Middlewood's. She runs a tight ship with lots of love. She makes everything run seamlessly. My grandmother has long term care insurance and they gave us so much trouble to get them to pay for my grandmothers care. Kathy dug in and we got the result we wanted they'd pay for her care. I don't believe that we would have gotten the same conclusion with out her. We love her, we love the place and we are very, very happy.

My mom has been at Middlewoods of Newington for a year now. It is very clean and well kept up and…read morethe staff is very friendly and helpful. The rooms are very comfortable and the hallways resemble a college dorm with small tables of knick knacks and seasonal decorations. My mom gets her hair, nails and pedicures done on the premises. Also on the premises is a geriatric doctor and psychiatrist, both of which my mom sees. There are activities every day and also a van that takes residents to doctor appointments, the store as well as field trips and Wii bowling competitions with other assisted living communities. There's something for every level of care for seniors and I am very happy to have my mom living there.

To the Management and Staff at Autumn Lake Healthcare,…read more I am writing to share feedback regarding my recent stay as a patient. While my experience initially had some concerning moments--particularly with long wait times when calling for assistance to use the bathroom--I wanted to take the time to recognize the outstanding care I received from several exceptional staff members. The dedication and kindness of certain team members made a significant difference in my care. I want to express my sincere appreciation to Nurse May, as well as Britney, Shyann, and Sophia Marcia (whom I truly consider a "Wonder Woman"). Additionally, the physical therapy team--George, Connor, and Patrick--were absolutely exceptional in helping me through my rehabilitation. While staffing and response times were a challenge at times, the compassionate care and professionalism of these individuals made a lasting positive impact on my recovery. Sincerely, Angel Muniz

Patient left in bed at a minimum of 23 hours a day. Went in for short term, wound up in long term…read moredue to lack of rehabilitation. Most recently left in bed for 16 days, no PT. Was walking almost on his own June 30, 3 weeks being bedridden led to patient being unable to stand. Stay away from here. 5 stars is a front. Grounds are beautiful floors nice and shiny. Private nonprofit spends money on presentation not care. Patient set back 10 steps became of this place. They want the money and hinder patient to leave.

ugh!! the worse facility around. most, but not all, but most staff could care less. had issues…read moreevery day for 2 awful weeks - management does nothing, useless -we had the worse aide in the world - yelled and screamed at patient constantly - but ruled the place because she had been there forever. sullen unhappy staff. they smiled but when asked for anything, did nothing and the smiles disappeared. hated every minute of the stay. one exception was the physical therapy staff - they were great. the ONLY reason for the one star.

The room smelled like mold and the food was not edible. I was told I would get 6 days of physical…read moretherapy and I got one day. It said they passed out snacks. The only snack I received was a banana from the refrigerator. Most of the meals were sandwiches once a day. Needless to say I was thrilled to leave in 6 days.

The place should be shut down permanently! Read the reviewd!! Horriblr!! Husband suffering for 11…read moremonths now! The doctor said 3 times now there is nothing wrong with him & that they are not doing their jobs! The director Jen is a liar & very deceitful!. I sent a fax to state atty general Tong of what's going on!@ I had to have police intervention etc!! Years ago the place burned to the ground & due to their neglect multiple people died!!

Recently, my mom stayed at this facility for two weeks. The staff was so kind and very patient…read morewith my mom.

Some are great here but others act like the patient is inconveniencing them and just plain rude…read more Those may be in the wrong line of business!

I had a five week stay at MBM. I had previous stays at Yale, New Britain Gen and Apple rehab. MBM…read moretreated me great. The staff went out of their way to make me feel human. One other thing....the food was great four of five days. I am grateful that MBM existed for me.

Elena services provides a caring and compassionate way to deal with the care of a elderly sick…read moreparent,spouse or loved one.It can be a very stressful situation to be a caregiver and not know where to turn when you need answers to difficult questions.Questions like how do I budget for this? How do I find the best care in my area? What is Title 19 and how does it help someone in need? Who can I turn to for guidance,advise & help in these difficult times? Elena provides the help you need.She has the years of experience and expertise to help you in any situation regarding Elder Care.If you are looking for that person to help you in all aspects of caring for your elderly loved one,I would recommend you give her a call.She is always available for a consultation at your convenience.

Elena is a very caring and companionate.She has many years of experience helping families deal with…read morethe stressful situations of getting the right care for an elderly loved one.It can be an overwhelming process.She is with you every step of the way. Give her a call today to request a consultation.You will not be disappointed.