My 95 year old Aunt has been to Autumn Lake three times over the past couple of years for rehab…read moreafter falling/surgery. She has always been treated with respect, dignity, compassion and great care. The comprehensive and excellent physical therapy she receives daily has helped her tremendously as well as lifted her spirits. Everything is very clean. When I visit, I see how well the staff interacts with all the patients. They have fun and truly care about the well being of each person.

Pulled my father out of this place. Large wound on inside of arm first week there. Dad said it…read morewas from being grabbed by male staff with long nails. Staff "didn't know what happened". Had to call wound care. Another incident I was told altercation with an aid, but no injuries. Next day he showed me bruises, torn skin, etc., chest, shoulder, arms. They had him dressed in a long sleeve shirt when I got there. Said they had no idea he had these injuries that had not even been cleaned and bandaged. No way it was missed when they got him dressed. Room dirty, dad said staff was mean to him, lost his hearing aids twice, personal belongings missing. ZERO STARS!

I never ever have written a review on Yelp, but I feel so strongly about Middlewood's of Newington…read morethat I had to take a minute to tell you about our experiences there. The staff is friendly, knowledgeable and caring, I mean really caring and sweet. The food is delicious, healthy and there is plenty of it. If residents don't like food they just have to ask and another food will be made for them. There are all kinds of activities and excursions with plenty of staff to help; and they throw some of the best parties I have ever been too. Medical staff is on hand which is very helpful. My grandmother arrived and was very scared (she lived in her home over 65 years) I swear within a day or two she really started to love the place. She has made many friends. What I like best is that we don't have to worry about her. We don't have to spend the weekend, doing laundry, cleaning and help with her showering. We get to spend quality time with her. That's the best feeling in the world. The place has just upgraded the place, new carpets, new paint, new furniture everything is spotless and beautiful Kathy Braga is the Chief Fun Fairy and Director of Middlewood's. She runs a tight ship with lots of love. She makes everything run seamlessly. My grandmother has long term care insurance and they gave us so much trouble to get them to pay for my grandmothers care. Kathy dug in and we got the result we wanted they'd pay for her care. I don't believe that we would have gotten the same conclusion with out her. We love her, we love the place and we are very, very happy.

My mom has been at Middlewoods of Newington for a year now. It is very clean and well kept up and…read morethe staff is very friendly and helpful. The rooms are very comfortable and the hallways resemble a college dorm with small tables of knick knacks and seasonal decorations. My mom gets her hair, nails and pedicures done on the premises. Also on the premises is a geriatric doctor and psychiatrist, both of which my mom sees. There are activities every day and also a van that takes residents to doctor appointments, the store as well as field trips and Wii bowling competitions with other assisted living communities. There's something for every level of care for seniors and I am very happy to have my mom living there.

This adult day care is amazing. The people who work there are so kind and gentle and compassionate,…read morethe group is small and the setting is cozy. I felt very comfortable sending my mother there.

My 89 year old mother moved to Middlewoods of Farmington 6 months ago and we could not be more…read morethrilled! Middlewoods is a wonderfully warm, friendly community. Ginny and Bianca are amazing. From top to bottom the staff is friendly and caring. My mother really enjoys the food and activities, particularly bingo and musical guests. Covid has been challenging everywhere, but Middlewoods has handled it extremely well. I spent a long time researching places for my mom and Middlewoods has been a home run! My mom and our family could not be more pleased with the choice.

I recently visited a family member at Middlewoods. I felt welcomed by the staff, it was modern and…read moreclean and exceeded my ideas of an assisted living community. My uncle loves living there, and having other residents to spend time with really tops it all.

Our family was using another company for my dad's needs that did not work at well at all. I called…read morePolish Care Services, and they sent out Anna! When I called dad the first day I asked how it was going he said ummmm and I thought oh no! He laughed and said she has not sat down since she got here. She not only took very good care of my dad but the house was always clean. My dad loved when Anna would come and would give her a big hug! The company as a whole was very easy to work with and would return calls immediately if needed. Thank you Polish Care Services dad has passed on but I will highly recommend Polish Care Services! Juanita Dutton Glastonbury, CT

This company has been fantastic. My wife and I both work full time and we have a toddler, so messes…read moreare frequent and time is in short supply. They provide quality service at a very good price, and are fantastic to work with in terms of scheduling. I'd definitely suggest their service to anyone.

I was referred to this organization by a real estate professional. They were able to assist an…read moreelderly acquaintance with navigating the complexities of Medicaid, Medicare and Elderly Housing. I was frankly impressed by the way they efficiently provided all the information we required in one visit. If you are someone seeking help, or you know someone who may benefit from this kind of assistance, I recommend you contact them and make an appointment. These folks are dedicated to their mission and expert at unraveling the multi-threaded system of benefits.

My father was a resident at Anthology of Farmington for 3 1/2 years. When my family and I searched…read morefor a place for him to live, we looked for a place where he would be safe as well as somewhere that was warm and welcoming. We liked Anthology for these reasons and felt that it would be a good place for him to live and call his home. My dad seemed reasonably happy at Anthology, and he enjoyed being involved in some of the daily activities. As family members, we particularly liked the front desk staff, who were always very friendly and helpful. However, we did have some issues along the way. Communication was difficult as we often had difficulty getting in contact with the right people or having our calls returned. We also had issues with his bracelet occasionally not working, especially when he fell and the emergency button didn't work. Staff members throughout the facility changed many times, and there always seemed to be a shortage of employees. The biggest issue came when there was an incident at a local restaurant with my dad and he ended up in the ICU for 8 days and passed away. I called Anthology the day of the incident to let them know that he was in the hospital and wouldn't be returning that evening. One of the nurses from Anthology called the day after to find out what happened. Besides the initial call the day after the incident, not one person from Anthology called us during that whole 8 day period to see how he was doing. After he passed away, no one from Anthology called or sent a card to express their condolences. I want to specifically point out our disappointment with the Executive Director at that time. When I talked to her about our disappointment with Anthology, she couldn't have been more insensitive, and she showed no empathy whatsoever. Instead, she just focused on eating her lunch in front of me at her desk. She commented on how maybe they didn't realize how bad my dad was or how someone should have called, but honestly, she should have been the one to call. She was the Executive Director, and our family communicated with her on multiple occasions. She knew my dad well. He talked about her often and always referred to her as his friend. The restaurant where the incident happened called several times, the local police department called several times, but we heard nothing from the place where he lived and called his home for 3 & 1/2 years. We learned from this incident that Anthology of Farmington is really not a place to call home but instead is just a business that does not care for its residents. It is a place where elderly people live, they pass away, and their apartment is then filled with someone new. Residents are just a number there. Anthology needs to realize that the people living there are real people, with real families and real emotions. We thought that our dad was living in that warm and welcoming place we had hoped for but Anthology proved to us that this was not the case. Also, beware of the reviews on their website as they are cherry picked.

Extremely clean. Excellent food. The staff , tho are absolutely out of the world ! The appreciate…read morethe residents, but absolutely love their pets.

Some are great here but others act like the patient is inconveniencing them and just plain rude…read more Those may be in the wrong line of business!

I had a five week stay at MBM. I had previous stays at Yale, New Britain Gen and Apple rehab. MBM…read moretreated me great. The staff went out of their way to make me feel human. One other thing....the food was great four of five days. I am grateful that MBM existed for me.