I have recently had several people at Avon Health Center for a short term of care. The most recent…read moreperson left there on 3/18/19. Her last day of being there I requested a measure of additional comfort which required an additional piece of equipment. It would have been easy to just say, "we'll try". I mean really, what more could you ask for? But, these nurses made it happen within the hour and it really made a difference in the patient's comfort. All the care I have experienced at Avon HC has been wonderful an I would recommend it this place to anyone.

In my third time training for a marathon, I unfortunately did something to my hip/butt as I was…read moreramping up miles. It was a huge bummer, and I was worried. After getting the prescription for physical therapy at UConn, I spent a bit of time trying to find a place that would be able to take me for physical therapy quickly. I called around and finally was told by a receptionist at another HHRN location that the Bloomfield location relatively less busy, so I gave them a call, and they had an opening a week out. Whew. After the first visit, it was easy to schedule convenient sessions. I ultimately had six sessions with Brian over the course of 3 weeks. Brian has a pretty chill demeanor and was helpful in my understanding of why I was feeling the discomfort I did. I appreciated that deeper understanding and ultimately felt better - mentally and physically - through my sessions here. I was ultimately able to complete my race practically pain free, and it would not have been possible without Brian's instruction and expertise.

The Reservoir was a great facility before lousy Genesis Healthcare bought it. Bottom of the barrel…read moreemployees, lazy nursing aids, a miserable Admissions Director! Don't send your love ones to this place or you will regret it...

This place is TERRIBLE!!! Nurses take FOREVER to respond...food sucks!!!!…read moreI don't recommend!!! Very short staffed.. and the staff that was working were unattentive and didn't seem to care...had to constantly ask for my meds!!medical!!! You've been warned!!!

We cannot say enough positive words about Mary's Meadow. We recommend them so highly. My mother was…read morethere for a couple of weeks after being hospitalized post a bad fall and having a severe back injury as a result. Mary's Meadow was recommended to her and our whole family is so grateful she had access to the care there. The staff genuinely care and are so kind, professional, knowledgable, and helpful. They go above and beyond in many ways, including giving my mom uplifting words of encouragement and helping her stay positive. Also, all the meals are hand-made and nutritious. We were all relieved my mom got the nutritional support and oversight she did while there. She regained a lot of strength from the food, which was always delicious and delivered on time. The whole place is clean and comfortable. There are doctors, nurses, and other caregiving professionals (e.g., physical therapists, nutritionists, etc.) on hand. We remain very grateful to the whole team at Mary's Meadow!

Great service. Thank you for taking care of my relatives in your care. I highly recommend you to…read moreothers that need help. Thanks once again.

Ok, so I owe my life and my success to them. The staff has always gone above and beyond to help me…read morethrough my struggles. I am striving to be the best I can be and constantly working on myself. It's also nice to have my family back in my life and to have built the trust back. I owe a huge thanks and to their staff.

The type of care was below average. I realize that many rehab facilities are short staffed. My…read morebiggest complaint is that they don't keep the family informed of what they are doing, what medications they are giving our loved ones and never return phone calls or ability to speak with drs. We left our phone numbers with front desk, with CNAs and our mother even gave the drs notes to call one of her children. Never heard a word. They would not even advise us of her discharge. I am sure her discharge when Medicare stopped paying for their stay. Even when discharged, they did not even send the discharge summary or W-10 Form to Outpatient Care facility for home care. The facility that we had enrolled our loved one called, faxed and e-mailed and did not even get a response. At this point I even asked for the Obudsman who is charge of HH and the receptionist gave me a discontinued number! Still waiting to hear back from HH for outpatient orders.

We couldn't be happier with the care our mom receives. The staff is so caring and professional…read more Hebrew Home has been a blessing for us.

My Mother-In-Law (in German "Mutter-Schwiegersohn," a.k.a. "Oma"), which she is every bit of, in a…read morepositive way. Being 86 this year, living alone with a bum foot from a previous severe case of shingles, she took a bad fall in June '16. Resulting in a fracture left humous (above the elbow). The tough old bird endured 4 days in the hospital and corrective surgery. Now with 2 limbs down, she (& the family) were faced with recovery care. Upon being discharged from the hospital she was placed in a recovery unit in West Hartford due to a lack of availability elsewhere. This facility at best was a nightmare. The family quickly jumped on board and found an opening at Caleb Hitchcock Health Care Center, 2 days later. Oh my! What a difference. Caleb was quickly coined, The Country Club for Care. The facility is up-to-date, well managed, and not lacking any amenities for elderly post-operative rehabilitation; Physical Therapy (PT) and Occupational Therapy (OT). Private rooms with bathrooms and a home like appeal. The public areas are designed to allow residents plenty of activities at every level of mobile ability and skill level. PT & OT were conveniently located in each unit and very well equipped. The staff warm, skilled, and open to any needs of the resident. Believe me, my Mutter-Schwiegersohn had plenty of unique needs and requests while there. Some very challenging, while others very humorous, but the staff (& family) never failed to meet her needs. After weeks of rehabilitation and most importantly occupational therapy, Oma successfully graduated her care. She was discharged this past week (Sept. '16), but not without Caleb follow-up and home evaluation. She came home with a walking device and other home modification were made for her to remain as safe as possible. Fingers crossed. Thanks Caleb & Staff for everything!

The majority of this facility is NOT assisted living, this is skilled nursing. Two beds per room,…read morethe quarters are shared. West Hartford Rehab is now under new management, the inside is much more clean due to the renovations. Located in a quieter and safe area outside of Blue Back Square in the center of town on Loomis drive, this is a perfect area to go for a nice stroll around on the sidewalks if the weather allows it. The nurses working during the week Monday-Friday are wonderful, helpful, and take the time to sit with each family during a visit to give quality updates that are 100% honest on the behaviors and health of the person receiving treatment. On the other hand, I am not so satisfied with the staff on the weekends, not as experienced nurses gather at the front desk on the second floor to "shoot the breeze" and tend to administer slightly more medication in the afternoons to "tame behaviors" when they really may just be looking for a break. I have gone to visit at all times of the day, weekdays to the weekend. I have personally had to comment on the cleanliness of my Dad's clothes and standard hygiene. I can say with confidence that I am not impressed overall with the care BUT West Hartford Rehab is the only facility that had open space for my Dad when he needed to transfer, and they are able to provide him with the care he ultimately needs. They are able to handle heightened behaviors of lewy body and frontal temporal lobe dementia, unlike many other surrounding facilities that deem this as a liability...unfortunately the cost of healthcare here (depending on your diagnosis) can run up to $150,000/year unless you file for title 19 and receive medicaid!

Ginny , the social worker , is a fantastic person. Nate ,…read moreArchie and Judy are great RN's Ms. Green is a great CNA However , if you are over six feet tall and use a wheelchair you will find the room too small.. Also there is very little closet space . Four people share a bathroom , that can be stress full . If you get a bed by the window , trout brook looks great .

This facility has been in my family for over 60 years. It's my father's greatest love & legacyread more

The Connecticut Department of Public Health (DPH) should really reconsider the operating license of…read moreHughes Health & Rehabilitation. Probably once a state of the art senior & rehab facility back in the 1960's & 70's, this is truly not the case in the present day. My entire family was appalled at the crumbling conditions, under trained "professional caregivers," and many potential health and safety violations. We recently had no other options discharging elderly family member from the hospital. Resulting in two agonizing days & nights not only for our loved one, but the family as whole. We scrambled desperately to locate a qualified, up-to-date post operative facility. Every experience at Hughes left them with low marks of 1 or 2 on a scale of 1-10. The Registered nursing staff is virtually understaffed and over worked. Which leaves much of the "care" to under qualified CNA's to basically run the roost. Not one was hospitable or caring. For example, our family member was left on an uncomfortable bed pan for over an hour, despite numerous attempts to call the staff. To mitigate the issue, we requested a bedside commode. However, the call light wasn't answered again for a good twenty minutes. So our family member made her way precariously to the commode. Then to add insult, when we came in the next day to transfer her another facility, the Commode was still un-emptied 24+ hours later! The rooms are small and under designed for 1 patient, let alone 2, which made both residents very uncomfortable. An old window mounted air conditioning unit struggled to cool the tight space. Halls are narrow and a parking lot for various items, such as, dining carts, pressure cuff carts, beds, wheel chairs, house keeping items (some very filled with soiled bedding). This clutter generates chaos and unsafe conditions for unstable residents needing the use of a handrail. I could go on, but enough said. She was transferred to a 5 star facility that honestly is a DAYdream versus the NIGHTmare. Please do not even consider this facility and subject any loved to Hughes under any circumstances. My heart goes out to all of the remaining patients and residents who have no other means to move on.

First appointment here to rehab from broken humerus. Very impressed with Ashley. She was gentle in…read moreher assessment and showed me how to do some exercises I need to do at home. Finished with tens machine and ice. I feel very comfortable with the care I've been given. Highly recommend this office!

Not only is this group of rehab centers voted one of the top places to work in CT, but I think it's…read moreone of the top places to heal in CT, or anywhere else! I'm extremely impressed with the professionalism of the Vernon location staff. From Aggie, Kristen, and Maureen at the front desk, assistants Tim, Tyler, and Justine, and the physical therapists. I have only directly worked with Rory, with some time with Denise, but you can see how all the PTs treat their patients. All patients are treated with respect in a very friendly, open atmosphere. Personally, I'm thrilled with the effectiveness of my therapy and the responsiveness of my therapist, Rory. I'm supported, encouraged, listened to, and most importantly, I'm healing! The facilities are modern, clean, and well maintained. There is ample parking in a safe location. Having Rein's Deli and a Chinese restaurant right there, as well as a used book store, a consignment shop and a several other shops in the plaza is a plus if you're well enough.