I called to ask for price on dry cleaning regular Tshirts/Jeans and he said when you go to a doctors office do you ask the price??? And I couldn't believe what he said I thought he was joking . He was dead serious. Rude business owner so glad he saved me the hassle of not giving him my hard earned $. This is what miserable people do to others. Hope this place goes out of business. read more

Owner was extremely friendly and helpful. We needed to get 3 suits tailored and the owner was very patient with us. He took my fiancé's measurements and made sure it was to his liking. read more

See all

the most horrible experience. had dress needed to be cut and hemmed he wanted to charge me 160 dollars he then insulted me and told me I wasn't thin. his English is horrible and maybe turn on the air conditioner Mr cheap skate read more

Very rude and dishonest. Destroyed my brand new Burberry trench coat which he didn't clean and when I called he told me I was making up stories and that he's a cleaner and doesn't use an iron. All I said was my coat has a burn mark. He was prepared for my call. I only wore the coat once before I took it to him. I owned it for less than a month. Will be taking him to court! STAY AWAY FROM THIS PLACE!!!!!!!!!!! read more

See all

I went in to get a pair of jeans hemmed. The owner who is there everyday measured me, I asked him to save and reattach the original bottoms. Which is a common practice and I have other jeans from other tailors that have done it. He said no problem. I get the jeans back and the original bottoms were not saved. He said it's the same, which it was not. I told him he ruined a brand new pair of jeans and I want the money I paid for the jeans. He refused. Please find yourself a better tailor. I would give 0 stars if I could. read more

A disgusting place my first encounter was July 9, 2018 around 12pm. I walked in with 5 dresses and asked how much would it be to hem the dresses up. The man comes out looks at me Looks at dresses and says I can't. I replied "you can't ? Or you won't ? He said Im not doing it! I said I'm Sorry why not ? He just kept repeating it.. I said you won't hem these up? Ok no problem you won't have to worry about my business ever. What kind of business is this? read more

I called and asked how long it would to dry clean a suit. He asked if I was a "steady customer". I told him I've never been there before but live close by. He told me he didn't want to clean my suit and hung up. Very strange to refuse business for absolutely no reason and incredibly unprofessional. Well at least it saved me the hassle of dealing with him any further. read more

I have been using this cleaners for many many years. They do excellent work and they are very professional. Over the years, I have had my clothes taken end and they did an excellent job. I highly recommend their services. read more

Have been coming to this establishment with my family pretty much my whole life. They're always so kind to me and my family. We have never had a problem with our items being cleaned or hemmed. Would absolutely recommend coming here. read more

DO NOT GO HERE!!! Not only are they expensive they do not get your items clean. I brought my coat there and they didn't get it clean at all. The guy told me that it was my fault because I did things that were "dirty". When I tried to explain to him that I was dissatisfied he told me "My son is a lawyer, I know my rights". Totally absurd, and when I asked him to try again to get the stain out he threaten to keep my coat if I didn't pay him and leave!!! At that point I told him I wasn't going to pay full price for a job half done and we finally came to an agreement however while he was waiting for my credit card to go through he started to write in his computer under my name "refuse further services". NO worries dude me and my entire family no longer require any of your services! read more

DO NOT EVER GO TO THIS PLACE! The most unprofessional and worst customer service place. I took my suit jacket there to get two buttons fixed and when I picked it up the buttons were cracked. So I asked how did this happen and the old Asian man said that it wasn't there fault, that they didn't do it. That my jacket was cheap or made in China and went on with excuses being very rude and defensive. This place is ridiculous, experience, and slow! read more

Do not use this business. I brought my vintage football jersey for dry cleaning. They washed it instead, ruining the lettering and numbers. When I complained, I was told that they didn't wash it. I asked why someone would pay $5 to have a ruined jersey dry cleaned and was told that I must have washed it. I said that I hadn't washed it. He told me that my girlfriend, wife, or mother must have done it. Not only was the owner insulting, he was rude. read more

Walked in to check out the prices and then the owner flipped out and told me I was going to steal his prices and start my own cleaning store down the road then proceeded to kick me out. Here's a video of him read more

I went in asking for him to sew a patch onto a pair of pants I talked to him for quite a bit explaining how I wanted the stitching and in black thread and when I asked if I could come later to get it he asked if Tuesday would be okay. I stressed how Important is was it be done because I'm leaving Wednesday (tomorrow) for a festival in Michigan (14 hour drive away) when I came to get them Tuesday at 5:30 like we agreed and he told me would be good ...he looked at me like I was crazy and asked if I could come tomorrow ....I was like u have to be kidding me if its not even started give them back I'll go else were ...he said no and wouldn't give my stuff back and told me to wait he'd do it now.i said specifically before I walked out remember in black thread and everything ..I picked them up it was in white thread done poorly its crooked, it looks terrible and I feel horrible that my man has to wear them now :/ don't go here read more

I needed to get a Gown that I purchased 3 days before a wedding,Shortened. My Husband just happened to Drop his Suite off for Cleaning and asked if they could alter his wife's Dress. I believe that he spoke to the owner of the shop that told him it would be no problem & to bring it in as quickly as possible .So I did ! They were so very nice to deal with and my Dress was shortened Perfectly and ready as Promised. It needed a Good 3 inches off, had a lining and was covered in Sequins. I couldn't be happier with the work and felt they were more then Fair with there Price. I'm sorry others did not have a good experience at Pathway Cleaners but I would recommend trying them and I will be Back again !! Thank you, AM From East Islip,NY read more

DO NOT USE THIS ESTABLISHMENT!!! The male owner, Mr Chao, is rude. My son traveled into N Y for a very important interview. He dropped his suit and shirt off at Pathway to be pressed only at 8am. Mr Chao told him to come back at 3:00 - it'll be $10. We went to pick up the suit at 4:00, only to find that the man had given my sons suit to 'some lady'. He had no idea who he gave it to. When we asked how she got it without a ticket, he said her phone number. We tried to get the phone number so we could contact her, and he had no number. At this point he got dismissive and started yelling at us that it wasn't his fault. I told him it was his fault and he needed to either pay for the suit he lost or reimburse us for the suit we had to go buy, as my sons interview was early the next morning. That's when he started calling ME a thief. He yelled he would not pay anything because I could make up any number to rob from him. I told him I would give him the receipt, my son bought the lost suit only a week before, and he yelled at me to go home and talk to my husband. I did yell back at him - I asked him what his insurance policy was on lost items - he yelled he never pay for lost items. So to clarify - I asked him 'if you give a customers items away, you will not cover their cost?' He said NEVER. So there you have it. He was rude, defensive, went on the attack when he knew he was wrong. Anyone with a modicum of decency would have apologized and said they would work very hard to rectify the situation. He did not. Long story short, we went and bought a new suit off the rack, which couldn't be fitted properly, and my son went on the most important interview of his life in an ill-fitting suit. This man should be run out of business. P. S. Don't fall for the broken-English act. He's been in business in Islip for over 20 years. And he mentioned his son the lawyer multiple times. Suffolk police told me to file a small claims suit. read more