I have used Robert Moser many times and not had any problems until now. I had him wrap my truck…read morewhich was a big mistake, his printer was not printing properly and he chose to print the wrap and install it anyway. I expressed my concerns and was told "it's a hunting truck" And he refused to stand behind his work. I was giving a bid and once the job was complete the total bid was $800 more than the Initial job bid. Normally you get what you pay for but this is not the case with Robert Moser at Ram Auto Sound in Palestine. I do have to say that my experience with Anna, Daniel and everyone else in his office was great. It was Roberts decisions that made this experience turn out the way it did.

I bought a radio for my daughter this past Christmas, I took it to Ram Jam to install it. The…read moreAntenna was working fine. This is what happened in her own words: First day: we show up wait about 30 minutes (you me and j) they come in and tell us they dont have an adapter for the cd player to plug into to connect it to the 4 runner and that the stereo kit you bought wont work. We wait another 30 -45 minutes, they charge you 106.88 (labor is 63.75, kit is 19.99, and the adapter is 14.99) they say everything should be in tomorrow, we dont hear from them for another several days. Second time in: After you left, me and j wait nearly and hour and a half. They come in, tell me the adapter works but they got the wrong kit (actually the kit you brought in would have worked), the stereo is hooked up with a huge hole where the kit would cover. Again, they tell me the kit will be in next day. Wait several more days and finally get a call (in the mean time I notice the antenna doesnt go all the way down, is acting funny, like its not connected good). Third time in, Wait an hour hour and a half. I tell the Boss Man about the antenna, he says they will look at it... get the kit put in, everything seems to work but antenna is still acting funny... Car wash, Drive into the car wash and pop in cd, so antenna would go down, then have to deal with j in backseat, as I leave I see my antenna didnt go down and got the crap bent out of it.. Tell you about it and you call ram jams and they tell me to come in Fourth time in, They tell me they will look at it, but that it sounded like the motor in the antenna was going out, boss man kept saying its not there fault... wait about 30 minutes to an hour, guy comes out and tells me that that stereo doesnt make the antenna go down, unless its turned off.. boss man keeps saying its not there fault BUT if I PAY to replace the antenna they will do the labor and install for free... tells me he will get back to me and I have yet to hear from him... Fast forward a few days... try to call some one and notice the mic is no longer on my dash, 2 weeks, still NO CALL from ram jam. JUST RECEIVED AN EMAIL FROM MY DAUGHTER,, THE RADIO HAS STOPPED WORKING I AM VERY...... VERY........ DISAPPOINTED IN RAM JAM'S SERVICE !!! T. WEBB , Midlothian, Virginia

Very high degree of technical competence. Solves all computer and printer related problems promptly…read moreand can also correct many computer errors remotely. I love their service.

Walter was awesome. He helped me solve a phone issue that I couldn't have solved without his help…read more Others just turned me down to assist