I have called 2x on two different days and left a message inquiring about getting an appointment as…read morea new patient. Never got the courtesy of a call back.

My therapist (Darren) has been incredibly supportive and insightful. He really listened without…read morejudgment, helped me see things from new angles, and give practical tools that actually make a difference in my daily life. I feel genuinely heard and more equipped to handle challenges. Highly recommend using him.

I have never written a review before, but this situation has brought me to tears, and I think…read morepeople need to be warned about this company. This review is not about my provider. She was great. She no longer works with/for Harmony Bay, either by choice or because she was let go. Either way, I was disappointed to see her go, and I chose not to see a different provider, largely because the cost was starting to become too much after my financial situation changed. My issue comes from their atrocious billing practices. When I first started receiving care, I realized I was not getting bills, and I discovered that my insurance was not accepting claims because of the way my sessions were being coded (according to my insurance company). After fighting with my insurance, my appointments were finally accepted and all processed at once, which resulted in a large balance that I could not pay all at once. Part of the issue was also that each session ended up costing more than I originally expected. I paid as much as I could each month, but the balance started stacking up. Maybe I should have stopped seeing my provider earlier, but I was seeing her because I needed the help and did not feel ready to stop yet. Once I stopped having active appointments, I set up a payment plan to take care of my balance while paying what I could afford each month. At the end of April, I received a voicemails from Harmony Bay asking if I would like to increase my payments. I read the transcript and moved on without calling back because I did not want to increase them. I never received any other communication about this, so I was very surprised when I received an email stating that I had been charged $90 today. I looked into it further and discovered that I had also been charged $125 yesterday and $160 a couple of weeks before that. I now have to come up with an unexpected extra $350 this month, which I cannot afford. They offered to refund the $90 charge from today, but I told them I would deal with it myself, mostly because I was starting to tear up and did not want to burst into tears with a stranger on the phone. It is completely unacceptable to charge a person's card for multiple $100+ payments that they did not consent to. An unexpected $350 charge in one month is a lot of money for someone to come up with out of the blue. I'm just so frustrated and upset with this situation.

The groups were excellent.Staff,very caring.Issue was the lack of food.Not very much to eat.I went…read morethere twice in close succession.No complaints at all,just hungry. Richard Gundersen

Place is something close to American Horror story. I had a bad reaction to a medicine and my…read moremedical Dr said oh head over to skip where I was then sent here. So they could fix my sleep. I should have planned this out better so I could pick where I wanted to go. Lesson learned. However being sleep deprived bad reaction to med. Wasn't thinking clearly. I was being a caretaker n got over excerted n then had bad reaction to a med. So landed me in this shit hole. Well catching up on sleep that was impossible being that all you heard was the staff laughing all nite. Doors slamming. The staff talking about and screaming at other patients. One staff member said I was a seasoned teenager for being there. She talked about all the patients saying nasty crude things for them to hear in ear shot. Me being one of them. At meal times she'de yell out patients names in a tone like she was nastily talking / screaming at a dog. She enjoyed it. sick. If you needed water you had to go up to the nurses station n they treated you like you just asked for one of their kidneys!!! I was so dehydrated n malnourished the food was non existent. N a dog would have put their nose up to it.. It was Unprofessional, dirty, arrogant. Workers came in smelling like weed. It was an utter nightmare. Social workers, nurses, drs had no sympathy or empathy what so ever. When I said I was feeling better from the meds which It counteracted my bad reaction but I was in utter distress n just desperately wanted to go home so I actually could sleep they laughed young girls making life altering decisions to a woman with children. Not careing whatsoever for my well-being. They said I had to be there longer. Even tho I had other health issues n dietary needs that were not being met. They did not care. I honestly thought I was going to pass away in there. I looked emaciated when I got out of there. All I did was shake . Nerves completely shot. The day I went home many people went home bc they had lots of new arrivals. This facility is nothing more than a money making pit. I have severe PTSD from being there. This facility should be shut down permanently!! N every so called professional should consider new professions. It was like being torched in a camp. There was some serious power issues they seriously enjoyed being nasty. When I said oh I'm going home. The one worker said Who did? In a tone like I couldn't or something... Was disturbing n Very sad being that this is supposed to be where u get help. I did not want to give any stars but I had to give one to be able to post. Do not go to this horrible facility you will leave traumatized as I am now.

I found MD unprofessional during care…read more I was overcharged hundreds of dollars due to this MD's greed. This MD inaccurately diagnosed PTSD, and is not friendly toward US military personnel.