I needed A/C service on my pickup truck GMC. I knew in fact I had a small hole in the condenser which is a common problem on this particular truck. For said reason; this is why I am hesitant on going to shops especially without true word of mouth. I google Past Present reviews and I believe the damn near 5 ***'s. I decided to book an appointment to have my condenser, ac service, and recharged as any shop else would do. When I dropped the truck off the guy in the office asked how do I know it is the condenser. I said because I can see the hole in the condenser. It could be other leaks but the condenser for sure. I was assured they would check all the other major components associated which is (ac service). I want to add my A/C was blowing cold before me dropping it off. Even while being a little low on freon at that time. Friday evening 11th, $1053.00 later, 3 return visits, and truck A/C is still NOT working properly. In fact on the 11th the guy in the office and your truck is ready and it was the condenser. The weekend I noticed it started malfunctioning, so I returned that Monday the 14th. I waited for about 2 hours while they ran test. Still could not figure it out. I was told to comeback today 17th which makes the 3rd and last visit, they called and said my truck was ready, I can hear something in his voice as he tells me its ready. So, I asked what was the issue, that's when I knew the did NOT fix the problem. I had to catch another Uber just to arrive at the shop to find out its not fix and to hear million different excuses of what the problem is.
To be honest the gentlemen that works in the office really has NO clue, and when questioned about the work performed. He talks to you very condescending. I really don't want to make any assumptions of what I think.
So now I have a condenser replaced and a malfunctions A/C, to suppose to be a replicable shop. Two things could be true, maybe replicable BUT not in servicing AC. Now I have to take more time to take it to another shop.
After getting home, about 45 min later. I called and requested a copy of my receipt sent to emial. Still have not received it and I doubt I will.
Details as mechanic, neglected to attach my crossbar back by the compressor. I had to secure it. When I mentioned the guy in the office of course became condesending. Frustrated to say the least!
I got one mechanic, kept saying I am not throwing NO parts on it. I stated nor should you have to guess, you should be able to diagnose things accordingly. I dont like wasting my $$, I work to hard. IT really grinds my gears read more
