I was here once as a delegate, and a friend and I once used the bar…read more I'm never using the bar again! Two glasses of wine cost £7.50! And I had the house red! we were both a bit disgusted. When I used the conference suite, it was a bit hard to find and most of us felt quite dozy as grew warmer and warmer. It seems a popular venue for wedding receptions. As to how good they are, I'm not able to comment.

Average Hotel in the Thistle chain..Check in was fast booked over internet and We had no problems…read more Room small but clean and it had lovely power shower. Avoid bar Drinks very expensive Staff very friendly and knowleagable on places to visit in Poole and Bourmouth and also plenty of leaflets in hotel reception area of the areas tourist hotspots ..Don't miss Monkey world!! This hotel is ideal for one night or weekend stopover but I would not recomend it for any more nights.

You can all see the writing on this. Yes? It's not just me, it isn't a figment of my imagination?…read moreIt is amazing how many people cannot read this, and as holders of driver's licenses, people are required to read signs. This sign gets ignored almost daily! And when it gets ignored it means I may not be able to park my carin the road where I live. Every Tuesday night, there is a biker's night on the Quay. I've grown to hate it! Mainly because so many bikers try to park their motorcycles right by this sign!!! Yes, plonk! in front of it. Apart from the parking issues, the noise is dreadful. Apparently it's because they resent the £1 entry onto the Quay for the event - I discovered that last week. I'm looking forward to bycycle night on the quay, kite nite on the quay, maybe knitters night on the quay or maybe doughnut night on the quay

For a one night stay it was good. Clean and the front desk gentleman was helpful and welcoming…read more It is a good basic economy stay. No frills. Would stay here again.

Hotel is adequate with friendly staff and clean rooms. Close to pier. No refrigerator in the room…read morewas a disappointment.

Lovely property and very good food let down by questionable service. Roll top baths in the rooms,…read morefantastic walk-in showers with heaps of hot water and feather pillows make the rooms very nice. Then you meet the staff. From the greeting at check-in to the restaurant staff, something is just "off". You aren't really made to feel welcome and heaven forbid you've booked a surprise package for your wife, they just blurt it out. Surprise gone! You get the same feeling of warm from the check in machine at Premier Inn. The notable exception was the bartender. With embarrassment he explained they are no longer allowed to put egg whites in a whiskey sour despite the cocktail menu saying egg whites are in the drink. He tried his best to find some pasteurised whites in the kitchen and ultimately comped one of the two cocktails because he too thought it was ridiculous - the extra large measure helped take the edge off the issue! And so to the restaurant. Again it's announced you have the "package." The prix fixe menu is presented with two choices per course, but rather than each person choosing their own starter, main etc., you can only choose one of the two options for both people to share. Nowhere does it say you have to share each course. When this becomes clear, and after some confusion, their answer to "could we have a half portion of each course?" was "yes if you pay double." OK maybe not the biggest issue. Next once we ordered, an hour later we're presented with a charcuterie plate having ordered the seafood platter. When it's sent back the waitress comes across and, with a scowl and decent helping of attitude, demands "what's wrong?" We didn't order the charcuterie is the polite response, met with "Yes you did." Seriously?? Time to speak to the head waiter. She herself has a thinly veiled "I could care less expression" but does at least apologise. She also sensibly switches our server. Three courses and three hours later, a lost vegetable dish, and constantly empty glasses, the meal is done. The food is very good quality, except for the over cooked grilled lobster, but is sadly let down by poor service. Such a shame. The head waiter does comp the steak we ordered from the a la carte menu to solve our tasting problem, but we can't help thinking the whole situation could have been avoided if she had spent less time hiding behind the podium and more time checking on guests and staff. Short version, central London prices but no service to back it up.

Hotel is quaint and the room was nice, but the service was below average in the hotel, and far…read morebelow average in the Bistro. It's a real shame because the food is good, and the setting is nice. Service in the restaurant was slow and spotty, and at times incompetent & surly. The one exception was the young kid handing out bread and helping out - great attitude and a hard worker. I hope the hotel & restaurant can step up their game. Would love to go back if that happens.

This is my local Cinese take out. Can't eat in. High quality food - just the special fried rice is…read morea delicious lunch for two. Generous portions, right price and very friendly service. Also, they display upcoming musical events which is really cool. It takes me ages to decide on a local take away!!

I've had 6 meals from here now…read more The first two I had were very good, the only niggle I had was that they never gave me a menu with the delivery, something I had requested with every order. Then after that, the level of service and the quality of food seemed to tail off. For example, I ordered ribs in BBQ sauce and in the delivery was a large pot of bbq sauce and nothing else. On the next order I re-iterated RIBs and SAUCE, so in the delivery I get ribs in sauce AND a large pot of bbq sauce. Not the end of the world I know, but still annoying. The final meal I had, the food was of below average quality, the ribs were overcooked / dry. Although I did get a menu with that order. (A black and white photocopy with hand writing all over it). A bit Hit and Miss.

There are two Premier Inn hotels in Poole. This one is closer to city centre and has a very nice…read morerestaurant - to start with the good points. I would go for the other one again if I would stay in Poole. This hotel is so noisy that I could hardly sleep. Normally I can sleep everywhere. There is a big dual carriage way on one site and an industrial estate on the other site. The rooms are a little bit dated compare to the other hotel. The hotel is wheelchair accessible (but no roll-in shower).

Quite a good premier inn with adequate restaurant . Recently modernised . Good for accessing Poole .read more