My daughter attended this daycare for 4 days (Clifton location). This daycare is very unorganized,…read morethe caregivers are not professional and don't seem to be experienced, some don't seem to love kids or just persons that you can trust with your kids specially with infants. They make you fill out so many forms about your babies schedule and instructions to just do whatever they want, feed them when they want as well as changing their diapers. They would put products on my baby's skin without my authorization. If you call during the day to see how your child is doing, they would get annoyed and give you attitude. All they want is money, don't let them trick you with the security systems and nice daycare, they do not care about the kids. All of the staff look unhappy and not wanting to do their jobs. I DO NOT recommend this daycare to NO one. Don't trust them specially with vulnerable infants. My experience was awful, I gave them time to put their shit together and spoke to everyone, even the director, to avoid writing this review and having to switch daycare. I think I trusted this facility way too much and had very high expectations, this is why now I'm so disappointed.
My baby's first day when I picked up my 3mon old baby her pants were all wet of pee, my daughter was left alone in a corner awake in a swing far away from the other kids and unattended by the teachers, when I grabbed her she was freezing, the air conditioner was too low so when I carried her she was shaking, she was only given 2 bottles of milk during the full 8 hours that she was there (my baby eats a lot) I told them her eat schedule and wrote everything down on a form they provided, she usually eats every 2 hours and even before. When I saw her pants wet and felt how cold she was I asked the teacher (Jayda/Jayra whatever her name is) her answer was "well I just changed her diaper!" (with a nasty attitude) I replied by showing her my baby's pants so she can notice the wetness on it (she never made eye contact) she proceed with grabbing a tablet and slamming it in front of me to show the times she was supposedly changed but that doesn't really means she was changed on time cuz she can document what ever she wants on there and not necessarily be done. I was so irritated that I did not react any other way then just grab my baby and leave the center with my eyes full of tears. After I got home I called and spoke to the manager (Ashley I believe is her name) the director (Kimberly) was also aware, supposedly everything was gonna change but I was already concerned about my daughters safety and treatment. The next day that teacher (Jayda/Jayra) wasn't in my baby's classroom but the teachers there were still not following my baby's schedule, they were not giving the baby her bottles on time, they would always put the excuse that baby was sleeping. I also took my baby some sleepers so she can stay warm in her classroom since it was so cold in there but they would take it off and lose her socks.The third day when I went to drop her off, I went in the classroom and I waited almost 10 min for the teacher to go inside the classroom to take my baby so I can rush to work but she was too busy gossiping with another teacher in another classroom. Every time I use to go drop her off or picked her up, there was a different teacher which didn't know anything about the instructions I had gave to the previous teacher, their communication skills were horrible. This is not a place to trust, it's full of unprofessional and poorly trained staff that are only there for a paycheck and not necessarily because they like kids.