This is a new Dr that my children and grandchildren have started going to since we moved here and…read moreDr Butgess and her staff are 100 in my book. My grandchildren have never liked going to a Dr and they all 3 love going to see her. She has helped my daughter with her well being and I would recommend this office to everyone. Thank you Dr Burgess and staff.

great service and she is woman that knows your body. she's a great and knowledgeable about the…read morebody.

Love this practice! Switched my kids there when their pediatrician retired. Have been so pleased…read more We see NP Slice and have been so happy with the care we receive!

Used to love this place before Dr. Beeraka's old nurse retired. Now, the "current" nurse doesn't…read morereturn calls and you just forget it if you need a prescription filled. Dr. Beeraka needs to hire someone to help him, help his patients and not just sit around to collect a paycheck.

The front staff is very unprofessional. When I asked for all available appointments the scheduler…read more(Tee) yelled the times at me and was just rude. I spoke with the office manager Vera and she didn't seem concerned. Dr Thompson may be a good provider but the front staff is preventing her from getting patients. I'll gladly find a doctor at MUSC

Unprofessional operation. Dehumanizing experience. Treats minorities with disrespect and quality of…read morecare is sub optimal and expensive. If you ask for improvement, they disregard your concern and treat you as subhuman. They expect you to take the care that they will give you and nothing else. I recommend seeking care from another facility or traveling out of state. Your health will appreciate it.

I've been to several primary care places and I wasn't impressed with the lack of patient/doctor…read morerelationship. I felt like I was always a number. This office is nothing like that. I see Dr. Batton as she is by far the best doctor I've ever been too. The offices are pristine. Always clean. The wait time is 5-10 tops. I really enjoy how they have the doctors waiting rooms split up into pods. It's more efficient and helps the process move quickly. One of my favorite things about the office is they have a lab on site that contracts with most insurance so your lab work is extremely affordable with no hidden fees. Overall awesome facility and one stop shop for your healthcare needs!

Four months on from my wellness visit I am being hounded by labcorp for payment due to an original…read moremiscoding when ordering lab work for me. They didn't code the visit as a wellness visit and coded as a meet and greet with a new doctor. This was despite me not requesting a change of primary care provider. The change was only necessary because the provider left McLeod. After I got bills from McLeod , I contacted them and they eventually corrected their own bill but they are refusing to contact labcorp with updated coding so that labcorp can correct their bill. I have spent too many hours of my time on the phone with blue cross and with labcorp and they both tell my it has to be the provider who initially ordered the blood draws that has to contact them in order for this to be corrected.

I was surprised to see the negative reviews on PDFP. But I think it's normal that upset patients…read morewill take the time to review, whereas satisfied ones won't. So let me be a positive review! My doctor is the best, he takes the time to explain things in simple terms and gives me his full attention. I've always had good experiences with the nurses and receptionists, they've been pleasant and helpful. The only area where the staff seemed to be negative was in the lab. But this was some time ago and maybe there's new staff in there now? I've never had any problems with payments and insurance, it is processed smoothly. Prescriptions are processed promptly per the rules. I would have to say the wait time is average. It just depends on how backed up they are. Sometimes I can get in and out extremely quickly and other times there is a bit of a wait. But that's true in any business. Overall I think you get what you give as far as attitude is considered. The staff is used to dealing with upset patients who aren't pleasant. If you go in there with a smile and act courteous, they will likely respond in kind. (except for the lab apparently ) My family is very happy here.

I like the doctors and staff, but there is no excuse for the consistently long wait times to have…read moreblood drawn! My first appointment here I had to leave after 90 minutes before blood was drawn. Today an office staff person finally pushed the lab staff after an hour and 10 minutes.

On multiple occasions I've felt this practice had let me down. While living in Fayetteville, I'd go…read morethere with multiple issues I'd like to talk to Dr sturcken about and I'd be told I'd need to schedule another apt to discuss more than one issue at a time. This was really disheartening. On another occasion I visited the office for an apt and needed blood work. After the visit with Dr Sturcken, I was talking with the lady taking blood and mentioned an issue I thought I may have and asked if they were taking blood for my thyroid as well. She said no but she could easily add it. Dr. Sturcken literally got frustrated and stated, "I already put your charts away," and was upset that she now needed to get them back out and add that. The latest upset is due to me moving out of state. A prescription I have is ending soon and I don't have a dr apt here for three months. Mind you, it took me a year to find a new dr, so I understand the inability to see me to renew more prescriptions. I was just hopeful she could refill it for a couple more months. She said no, so I asked if I should cut them in half to hold me over and she said she can't offer advice on that. I guess just overall, I've had multiple negative experiences with Dr. Sturcken.

Front Desk Staff / Lady Was Completely Rude, and Unprofessional. I am New To the Area, This Place…read moreWas Recommended, to Me So I Figured I would Check It Out. Big Mistake, Front Desk Staff, Went On and On About What The Dr Does Not Treat Or Accept. Right Off The Bat, Before I Even Had A Chance,To Speak Or Ask Any Questions. Dr. Sturken, Apparently Does Not Take A lot Of Patients ,No Fibromyalgia Patients, No Patient With Any Claims Or Outstanding Cases. No Worries, Your Front Staff Was Enough!

Grrrrrrrrrrrrrrrrrrrrrr... So I'm A Lil Pissed Right About Now. How Can A Doctor's Office Tell You…read moreThey Don't Look Through A Patient's Chart To See Is There Is A Conflict With Medications That Are Being Prescribed. My Mother Paid $75 For An Rx That I'm Already Having Delivered To Her By Mail. I Was An Office Manager At A Physician's Office In FL And That Was Part of My And The Staff's Job. Eduardo Donato, Jr. MD And Staff In Florence, SC Can Kick Rocks Right About Now!!!!! #*&%... Bleep... Bleep ... Bleep...

Rudest doctor I've ever had to deal with. And I have dealt with quite a few. Didn't read your…read morerecords, Walked in the hospital room and was immediately disrespectful to me.