Silvia is FAST. Like "blink and your W-2 is already entered" fast. On top of that, she is insanely…read morefriendly -- the kind of friendly that makes you forget you're talking about taxes and not winning a small lottery. I walked in stressed, confused, and fully prepared for emotional damage. I walked out calm, informed, and weirdly happy??? Who has that experience doing taxes?? Silvia explained everything clearly, moved with purpose, and treated me like a human instead of a number. No nonsense, no attitude, no wasted time -- just competence and good vibes. If you want your taxes done right, quick, and without questioning your life choices afterward, this is the place. I would give 6 stars if Yelp wasn't scared of greatness.

While there are some positive reviews now but don't get surprised by IRS letters a few years later…read more(see the photo), I had a very different and costly experience. Despite being told my 2019 tax returns were handled and filed by Jonathan (See photo), I discovered in 2024 via an IRS letter that they were never actually filed. After confirming this with the IRS, I had to hire a CPA to resolve the issue, resulting in significant penalties and interest. Also spending time and effort for this mess. I spent a lot of time speaking with the IRS many times. Avoid this company at all costs. I dealt with Jonathan, Samantha, Silvia, and Mason, all of whom were unresponsive and unprofessional. After dozens of calls and emails, they finally refunded my filing fee ($1500) but refused to cover the heavy penalties and interest their negligence and obvious fault caused me. I hired the lawyer to file lawsuit and will also report them to the IRS. I am also in contact with other victims of not filing (listed below) to join my lawsuit. My lawyer told me that they had multiple businesses with bad reviews and reputations in LA before they started business in Norand California. Don't let them scam you too. AVOID HERE. I will post my progress of my actions. Please see reviews from these people Jessie S review from Jun 13 2024. Zhang D from May 08 2023 Susan M from Oct 2 2022 Nunya S from Apr 24, 2021

Such an elite team here at Flex Tax and Couslting! Alex and Will helped me on the establishment of…read moremy non-profit organization. They are efficient on the process and gave me all the advices that I've missed! I learned so much from them! They provided top-notch experience that I've never had with other consulting group! The price I paid for definitely worth it as they pointed out things I need to pay attention on and avoid pricy mistake.

I spoke to someone over the phone. I was trying to make an appointment. Then he started asking a…read morelot of questions. He then said I needed to sign a declaration and I had to pay $500+ in advance. Never in my years of filing taxes I've been asked for this. I suggest people do their research before getting caught with scammers. Ask before you act.

Stacy is the GOAT. You will never meet a more thorough, professional, and exceptional tax preparer.read more

Stacy has been doing our taxes for the past 2 years. He is terrific! Prompt, professional,…read morethorough, knowledgeable & his rates are VERY reasonable. His turnaround time is VERY short, provided you complete all the worksheets (note: these are NOT complicated.) Our review appointments are very straightforward (would imagine longer times, if you have "non-standard" returns) and we couldn't be happier!

Their service and expertise never disappoint you. Return customer for the last four year for their…read moreexcellent service.

Switched to Easy Tax Service this year and I'm so glad I did! Lily was hands down amazing to work…read morewith--super knowledgeable and incredibly easygoing. She has a way of explaining things that just makes sense, even if you're not super tax-savvy. One of my forms came in late and she had no problem helping me file an amendment. Super helpful, super patient. I'll definitely be coming back to Lily for all my future tax needs. Highly recommend her if you're in the area!

Our first time, Very knowledgeable, friendly and excellent service. The front staff were very sweet…read moreand friendly and Jeanette did an amazing job with our taxes! Would definitely recommend! She was very thorough with our taxes and took extra time. Reasonably priced.

Amazing service ! Have been doing my taxes here for years ! We value Juan Carlo's so much and work…read moreethic !

Phone number on yelp doesn't work...not a great look if they're trying to earn new customers.read more

I have been using Linda to do my taxes for over 15 years. There's no one out there better than her!…read moreQuick, efficient and she makes sure everything is done right, so you get the biggest refund possible.

The Tax Magic team, especially Irfan, has been great to work with, caring not only about us but…read morealso providing and giving insight for every line item, checking and rechecking documents, asking questions that we did not even think of putting in, and making sure we did not miss a penny. I highly recommend working with Tax Magic who prepares efficiently as well provide guidance on best practices for tax savings.

Difficult to reach on the phone, appointment was missed. I have no idea about their efficiency and…read moretax preparation. They might be great.

These are some of the most understanding and helpful people you can come across. The process of…read morefiling was simple and everything was made very easy to understand. My lack of knowledge was not an issue and plenty of time was taken to make sure I was up to speed with everything. 10 out of 10 will be using Diamond Bay Tax Services again.

I was glad I was able to get an appointment quickly close to the deadline and at a decent rate…read morecompared to others. A lot of places were charging way too much. I was charged over what I was quoted, but I just paid since I don't like being difficult. I usually do my own taxes but people kept telling me that I'd get more through a professional. Come to find out, it was the same outcome, so I'll go back to doing my own taxes next year. It was worth a shot. Anyway, they were nice and straight to the point. It was easy filing as we had a simple tax return. Would I go back? Probably no, but I thought I'd give it a shot.

We scheduled a zoom call with Gary for some advice and to determine if we should use his services…read more He answered all our questions open and honestly, guiding us in the right direction. If the need arises to use a CPA in the future, I wouldn't hesitate to call Gary again. Thank you for your advice, Gary!

Gary was very professional and very helpful. Went over and beyond my expectations…read more Gave really great advice and took his time to explain it well. Would recommend!

Great experience and exceeded my expectations for my return from last year!! Strongly recommend…read moregetting your taxes done by this company, Robert and his team are super knowledgeable and helpful with what questions you have!!!

Rob is knowledgeable, professional, and efficient. Most importantly, Rob returns my calls, emails,…read moreand messages even though he has a packed schedule. Rob and his team are the best and that's why I recommend them to all of my friends!