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Party Rental Eqpt

5.0 (1 review)
Closed • 11:30 am - 8:00 pm
Updated over 3 months ago

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20 minutes

Response rate

100%

Services - Party Rental Eqpt

Inflatable rental

Party equipment rental

Balloon services

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1 year ago

The rental items are clean and the people are very helpful. They delivery and pick up which is very helpful and everything was flawless !!

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Party Themes - What I wanted

Party Themes

(2 reviews)

Rude and unprofessional Will do whatever she wants…read more Unresponsive after she gets paid. This is why she only takes cash. They decorated my party and put things I did not want and when I asked if they could fix it and they said no and never answered again. I HIGHLY RECOMMEND YOU TO NEVER NEVER EVER EVER RENT FROM HERE. You will be STRESSED out and PISSED OFF. I asked for this

The lack of professionalism with this business is embarrassing and does not even deserve 1 star. If…read moreI could give no stars, I would. We recently rented party rentals from here noting that their pricing was some of the best in the area and couldn't be matched. First of all, the store itself is cluttered, disorganized and downright messy. All of the displays are stacked on top of each other, and it's very difficult to see what rentals they even offer. When booking our event almost 2 months in advance, we had to wait approx 45 min for the appropriate staff to take our order. Apparently the lady that was there was not able to give accurate pricing for rentals we needed so we waited patiently. We made our order with Sonya and at first, despite the messy appearance of the store, we continued and everything was fine. When we set up the delivery I asked if our delivery could be delivered the night BEFORE the event as I needed it to set up. The store owner Sonia verbalized understanding and said there was no problem. Several weeks later I called the shop to stop by and add materials to our rental and possible rent out one of the pieces for a day. I called numerous times at different times and never got a response so I decided to stop by the store during business hours. That was a complete fail as the store was closed each and every single time. Highly unreliable store hours. Eventually I was able to get in contact with someone and rent out that one piece for the day and again everything was fine and even my interaction with the store owners niece was very pleasant. Flash forward to the day before the event when rentals were to be delivered. It was 10pm and not all the the rental items were delivered yet. In fact the items kept trickling in approx 1 hr apart. For example, we ordered 13 centerpieces and a 7 piece letter candy table with plexiglass top and only and only 8 centerpieces and the letters were delivered at a time. By 11pm we still had many key rentals not delivered. As per the owner Sonia, she kept saying that she would deliver the rest of the items once they were done being used at another event. My cousin, and myself reminded her several times that we needed these rentals for the night prior to which their response was "well your event isn't even until tomorrow so you'll get it tomorrow." Unfortunately after many unanswered phone calls to deliver the remaining pieces my cousin got into a nasty argument with the owners niece. Eventually at approx 12:30 am the owner and someone else arrived to bring some of the remaining rentals. AGAIN not all rentals were delivered but promised for the next day. The owner Sonia and I got into a verbal altercation after being questioned why all of the rentals still hadn't been delivered. She stated that she had a last minute event that was booked with the rentals needed and could not deliver the remaining pieces until the next day. We stated multiple times that our event was booked over a month in advance and that it was bad business to double book an event when we needed those rentals first. The owner physically pushed me and one of the people had to move her away. To describe the level of anger and frustration felt by all of us at that point is impossible. The next day (actual day of event) the remaining items were delivered but they were damaged, dirty and not how they looked when we booked it several weeks prior. For example, we had ordered drapery and the drapes provided were first off not what we ordered, mismatched (two different styles and colors) they were dirty, and RIPPED with visible holes in them making them completely unusable. Imagine the frustration and fury of having to decorate for a paid event and not having the materials needed. The table top for the letter dessert table was scratched, scuffed and stained. Not to mention it was not the right table top to begin with as it wasn't long enough and did not span the entire length of the letters and it was supposed to. The cake stands also had residual cake frosting on them and were sticky. DO NOT RENT FROM THIS PLACE. I repeat DO NOT. They are trashy, unprofessional, rude, disorganized and untrustworthy. I hope these people get shut down. PS. During one of my trips there while waiting on the owner, I noticed another customer had arrived for Items that were not ready and ended up getting his money back as a result. I should have known then.

Atlas Party Rentals

Atlas Party Rentals

(30 reviews)

Gary and Scott were great! We rented various tables, easels, stanchions, and a tent for our wedding…read moreand they made the process so easy! We originally got the tent for potential weather, but we were able to cancel the tent a few days prior once we knew the weather and it didn't look like we'd need it. They arrived on time to drop off all of the rentals, and picked them up same day as soon as the event was over. Their team was timely, efficient, and easy to work with! Gary and Scott always got back to me quickly with any questions I had. They had a great catalogue of rentals to choose from, too. I highly recommend using Atlas Party Rentals!

The worst experiences I've ever had. I strongly advise anyone considering renting from this company…read moreto think twice, especially if your event is in Manhattan. This company is not based in Manhattan, and in my experience, they have absolutely no understanding of how to operate or coordinate deliveries and pickups in the city. Manhattan venues have strict access schedules, building requirements, and limited delivery windows. This company seems completely unprepared to handle any of that. There is no customer service. The owner, Scott Gorky, answers the calls himself, yet repeatedly forgets or contradicts what was previously agreed upon. I specifically discussed delivery and pickup times when placing my order. On the morning of my event, I called to reconfirm the schedule, only to have Scott deny what we had discussed. And threaten me to cancel the order just hours before the event. He was an extremely short temper. The delivery arrived nearly an hour early, when no one was at the venue. This was a rented event space, not my residence, which I had made very clear. To make matters worse, I paid for 40 chairs and received only 38. When I requested a refund for the two missing chairs, he said he would. However I still don't have the refund. It's been 5 days since the event. I had also explicitly arranged for same-day pickup because the venue was not my property. Despite this, the chairs were not collected as agreed. I repeatedly tried to reach him to resolve the situation. I made it clear that the chairs needed to be collected by 12 PM and that, if they were not picked up, I would have no choice but to leave them outside the door because I had no further access to the rented space. Immediately after that phone conversation, I received a $400 charge on my credit card. The chairs were eventually picked up, yet these charges were still imposed! What was most disturbing was Scott's behavior on the phone. He was rude, insulting, and aggressive. He also made comments that I found racist and offensive toward Spanish-speaking people. Which I am. This company failed to deliver the full order, disregarded agreed-upon scheduling arrangements, refused to refund missing equipment, and imposed $400 in additional charges despite eventually collecting its chairs. If you are organizing an event in Manhattan, I would strongly recommend finding a company that actually understands the logistics of operating here and respects its customers. I would never rent from this company again. Completely unprofessional from beginning to end

Party Rental Eqpt - partyequipmentrentals - Updated October 2026

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