We had an absolutely incredible and memorable experience with Spider-Man at our son's 2nd birthday!…read moreWe had kids from 2 years old through 10 years old at the party, and it was a hit for all ages!! Even the parents enjoyed it. Spider-Man arrived on time, full of energy and excitement. He made sure to include all kids in the activities and superhero training. He was patient and kind with all the kids and made sure everyone had a great time. Parents and kids are still raving about their experience meeting and training with Spider-Man! Would highly recommend booking through Superhero agency. Already planning on booking a princess through Superhero agency for our daughter's birthday this fall.

Outstanding! Jennifer, my point of contact worked with me to ensure we had a fun filled two hours!…read moreThe performers arrived on time and were ready to rock the party! The performers stayed in character for the entire party! We had over 30 kids at my son's 8th birthday party and each child was thoroughly entertained and intrigued by Superman versions of Peter Parker, Miles Morales annnnd Gwen Stacy. The performers were attentive to the children's needs and were able to give each child attention during the super hero training... closing out with a musical chairs! Well done Superhero Agency!

Josi did an also job for my daughter's birthday, the kids really loved the face painting and…read moreballoon animals!

I have worked with the owner, Josi, on multiple occasions over the past few years. She is always…read morewonderful to work with and has a great team of performers!! I highly recommend.

Sometimes the world works out in your favor. Bubbles Productions was a perfect answer to a…read morecelebration need. As soon as I contacted them, I got a friendly response confirming my request. I was quickly contacted via email for clarification, and it was all a dream from there, as we found the perfect character for our singing telegram and received help with a special request for our delivery. Amanda was so easy to coordinate with, and Corey, our actor, reached out just before performing. We heard from Corey following our delivery, and our friend loved the song. We received a video and photos, which were perfect. I would not only not hesitate to hire Bubbles Productions again, but I would strongly recommend them to anyone in need of extra oomph for a celebration.

I hosted a 5th Birthday party for my beautiful granddaughter. She loves Princess Tiana so I was on…read morea search I kissed many frogs until I found the perfect Princess with Bubbles Production from the initial correspondence Amanda was great with communication. There was a hiccup leading up to the event date (my grandson arrived 20days early) had to push back the date without hesitation Amanda was understanding and accommodating. The day of the event all eyes was on Princess Tiana she's beautiful, professional and was engaging throughout the whole hour, I can't say enough about the great experience. I will be recommending and utilizing Bubbles Production again! Sorry for the novel but when you experience great service you can't be a gatekeeper.

My son hired Fairytale Princess Events for my Grandson's fifth birthday party being held at Kid's…read moreFirst Swim Club in Dundalk, MD this past Sunday. Although the character had a bit of a mishap with his costume, it was rectified and the show went on as planned. Actually, it went better than as planned. Spiderman was very engaging with the children at the party, and especially with the birthday boy, my grandson. He did an excellent job. In speaking with Heidi over the phone regarding the mishap with his costume, she was very courteous of our needs regarding the situation and kept constant communication throughout. We will definitely use them again. Character: Spiderman Event Type: Birthday Party Event Date: August 28, 2016 Event City: Dundalk, MD Location: Kid's First Swim Club Duration: 1 Hour

We had princess party for my daughter's 3rd birthday and they did an awesome job!…read moreShe was fantastic with the kids and they all had a blast! She did incredible as a' Snow white".

The Minnie character was a HUGE disappointment…read more According to what I paid for. 1 hr of entertainment. There was no entertainment by Minnie. She just walked in. Took pictures with kids. (Only 1 person came) She did not know what to do. I told her are you going to entertain the kids. She was like u put music I will dance. She had no clue at all. Also there was no coloring books offered to the kids (as stated in the description) No other entertainment as stated in their description I paid for. I could have dressed up as Minnie and just did want she did. I needed someone to entertain the kids not for me to tell her what to do. It was a huge disaster. Waste of money. Not worth $250.00!!! They answer your call quickly when you are interested and then they take forever to call back if you are disappointed.

Reading the review before mine and wow I had a very similar experience! I was so excited to have…read moreBluu Whale as the entertainment for our party but I was definitely disappointed. I paid an additional $50 due to Minnie being a "special character" and sadly Minnie didn't even show up completely dressed to the event. Minnie forgot her black leggings. I understand things happen but it's upsetting how all our pictures came out. The package we got stated they would give coloring pages which they did not. It also stated that we would have an "epic bubble extravaganza" but apparently their bubble machine didn't work. Given the age range of the kids in attendance, we were looking forward to the bubble machine. I informed them that I was not happy with the service and they stated they would refund me $90. I never got the refund. I contacted them and asked them again about the refund and was told they would look into it. Again, never received the refunds

Not sure if this visit was so awful because I went on Halloween Day, or if it's always a sh*t show…read morein there. I may never know. The parking lot has ample spaces but the spots are taken up as everyone and their mom seem to frequent this plaza. There's a lot of traffic congestion from pedestrians AND cars, that lot could use someone to stand and direct folks. Plus, it's just a gross lot, raggedy looking. So is the building Party City is in. Looks run down, in my opinion. I finally was able to find a spot but had to park crookedly. I went into Party City and man...there were SO MANY PEOPLE IN THERE, they were basically hanging off the rafters! Most folks were in a checkout line, but I'd pre-ordered and prepaid for my stuff. I followed a sign that said Pickup farther down the checkout counter, but there was a line over there too. I asked the folks in it if they were picking up items, but they told me they were there for balloons. And indeed, there were 3 girls in the "pickup" area blowing up balloons. I wasn't trying to deal with the pandemonium of the regular checkout line, it was much longer than the "balloon/pickup" line, so I stayed where I was. When I was 2-3 customers back from the front of this line, one of the girls blowing up balloons asked the line if everyone was waiting for balloons. Everyone said yes, but me, and she asked me my last name, which I gave her, but she didn't scurry off to get my order. 5-10 mins later I was at the front of the line. Another girl who had been blowing up balloons asked if she could help me so I had to repeat I was picking up an order, gave her my name, then had to tell her what was in the order, wth? She actually did scurry off and eventually came back with a bag for me. She handed it over, didn't ask for ID, nor did she seem to scan the bag for inventory purposes. [shrugs] I was just happy to be able to leave that place, it was a mad house! I got home and tried on the witch shoe covers I'd bought and they didn't fit over my shoe. They were supposed to be one size fits all, but clearly they weren't. I intended to take them back, but checked the Party City return policy. Unfortunately because I picked them up after 10/24, I can't get a full refund on Halloween stuff, only a store credit. I get why this policy is in place, but in my case, I'm not trying to wear a costume and bring it back after the holiday. The shoe covers didn't function as advertised! I'm pretty over Party City at this point and will do a better job next year of securing a Halloween outfit well in advance so I don't have to rely on Party City last minute.

This store is the absolute worst. I have spent HOURS over the last couple of weeks trying to…read morecancel a balloon delivery order and NO ONE at Party City - either physically in this horribly run store in Catonsville or at the Corporate Office or on the online chat - can actually do this, apparently. I was actually told that I had to let the balloons be delivered and then I had to reject them in order to get a refund. Which is an absolutely ridiculous waste of their time and of materials. NEVER use this place if there is a chance you might cancel your party (which I had to do b/c of COVID...). Just completely and utterly incompetent.