I (mother of the bride) needed 30 + helium balloons for the "kids" table at our 10/22 wedding reception a few weeks later. At Party City, uninflated balloons are displayed in bins - choose your color and the specific balloons you want inflated, carry those to the cashier, arrange order details and pay. I learned, at check out, that Party City delivers orders meeting a certain purchase criteria. (perfect! Pick-up on wedding day would've been tough.) While in the store, I could see employee training in action. I was impressed with the number of employees on the floor and at the register, given this was post Federal Emergency Relief/#free-money-to-stay-at-home-unemployed era, and while all of that had supposedly ended, staffing shortages continued to dampen quality service everywhere locally. I placed the order for delivery knowing that if the delivery plan failed, we'd survive without balloons. The day of the wedding, I missed 3 calls from a young gal trying to find the appropriate entrance at our venue. She was on time, delivering as promised. When I finally found her messages and directed her, she'd almost given up. However, she was patient with my delayed response and circled back to deliver. Our 'kids' table was so much more festive as a result of Party City's contribution. read more