Cancel

    Open app

    Search

    Party City

    3.2 (20 reviews)
    Open 9:30 am - 9:00 pm

    Party City Photos

    You might also consider

    Recommended Reviews - Party City

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Last minute Valentine's Day balloons
    Charles M.

    I like this party city. I was planning an event and I ended up calling for some Mardi Gras mask. They put them aside for me and they literally saved the day. I've gone there about 3 other times since the February party and they are always packed and busy. I think the staff is very helpful and the store has a plethora of party trinkets.

    Tangled all together, unable to pull apart for proper release
    Ramona L.

    I placed a balloon order on 6/13 at 4:03pm. I purchased Dove balloons from Amazon and 6 regular blue balloons from Party City. The instructions were pretty simple. I needed to have them blow up all balloons and have them ready for me at 10AM sharp as I would have a long drive (4+ hours) for a memorial balloon release on Fathers Day 6/20/21. I figured that doing this an entire week early would assure me that I would have them on time. I walk into the Party City on Father's Day , get in line and when it was my turn I asked for my balloons. The young lady asked me what balloons so I proceeded to explain I dropped off balloons a week ago, paid 59.02 and was expecting to walk in and grab them and go. She walked over to the balloon section and rummaged around and found my order and said we will start them now. This infuriated me because I needed to get on the road to start my trip so that I could arrive on time. The young lady proceeded to blow up one dove ballon and then stopped to help a customer several times. After I was waiting for 15 mins and still only one balloon had been blown up I asked for the store manager. The store manager came up and proceeded to say I had two people call out what do you want me to do, what do you want. I said well the balloons that I paid for to be blown up, maybe say sorry instead of telling me people didn't show up to work, I don't know but I needed the balloons blown up and here I am still waiting. I walked out the store with my balloons which were a tangled mess at 10:45am. I don't know if the manager or maybe her employees just didn't freaking get it but I no longer have a father alive here on earth and this was extremely important to me and no one seemed to care. Everyone there is simply collecting a paycheck and really could care less about the customer. I reached out to Party City via Instagram and someone was nice enough to chat with me but I haven't heard anything further. I believe they owe me a full refund for ruining what should have been a ballon release in honor of my daddy. I will never use Party City ever again, I'll go to the Dollar Store for my ballon needs in the future. I have attached pictures of the balloons all tangled and bunch together. The ballon release wasn't what I wanted due to them being so tangled together.

    See all

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Charles M.
    4657
    1094
    7880

    7 years ago

    Helpful 16
    Thanks 0
    Love this 14
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ramona L.
    44
    58
    125

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of R S.
    27
    331
    5036

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Party City

    Review Highlights - Party City

    I went there to get some balloons for a 50th birthday and thought I had in my mind what I wanted.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Party Supplies 587 times last month within 15 miles of this business.

    Verify this business

    Moon Bounce Galaxy - Mbgalaxy

    Moon Bounce Galaxy

    (51 reviews)

    I had a great experience! The team arrived promptly and pick up was seamless. I would highly…read morerecommend booking with them again!

    I paid 100% up front and signed a contract for Saturday May 10th with a start time of one to 4 PM…read more At 12:05 I called because the contract says they'll arrive within one to three hours of start time. Someone answered and indicated they would check and call me back. They never called me back. I called 30 minutes later. They said they couldn't reach the driver and they would call me back. They still never called me back. We got after the event time of 1 PM. We repeatedly tried calling from multiple phone numbers, no one would answer. Finally at 2:45 almost 2 hours into the event someone answered and said they they were not sure that they were having technical difficulties and they didn't have my address. They would call me back again and did not. At no time did anyone offer a refund. This place is a scam. And I'm reporting them to the Maryland Attorney General and taking them to small claims courts for triple damages. I had 25 children at my house and no bounce house. It was devastating. No explanation, no apology, no offer of fully refunding my money. Nothing. I called the next day to give them the option to settle this without going to small claims court. They denied it and claimed that the truck was broke down, which was never explained and again made no offer or resolution. I don't know how they have so many five star reviews it has to be bots. * BE ADVISED THIS BUSINESS IS NOT IN GOOD STANDING WITH MD SDAT as of 5/13/2025 * Mr. Ali - using CHAT GPT to respond to my review with lies is again more of the assertion that your company is misleading and deceptive. *Force majure does not exist in this instance when you failed to notify the customer repeatedly and your contract only allows for a 30 minute adjustment. Therefore your operations should have accounted for this circumstance and had a resolution to me by 1:30pm. You are lying about the facts and how this unfolded. You in NO way tried to contact me until the day after (INCLUDING YOUR STAFF). We had four adults calling your company. You only called me on May 11th after my review posted to another site. Your proposed resolution was not fair and all trust is eroded. I would not have a company that failed to come to my house do a future event at my house involving children. You yourself said you were firing your employee for their gross neglect of simply explaining what was going on. You failed to meet any metric of your contract. I will strongly advise you against threatening legal action using CHAT GPT. The facts do not support you and this entire incident has been filed with the Maryland Attorney Generals office. Again - as of 5-13-2025 you are not in good standing with MD SDAT. Best of luck. I hope no other family encounters what we did. Completely disappointing and just HORRIBLE operation of your business.

    Party City - partysupplies - Updated May 2026

    Loading...
    Loading...
    Loading...