Today will be the last time I visit this location. Shoppers beware, you will not get good service. Over the last few months I've been ordering party supplies at various party stores. Having been at this store before I decided to use this store again. To explain a bit further, I was recently appointed to two social committees. I've been task with ordering supplies now. Fast forward to last Friday, I went into this store and bought most of the supplies I could find. Due to my unique order, I actually had to go to three different stores to get everything (kept buying up all the inventory). The order was for a large Super Bowl party. Anyways, as I went to cash out at the Douglasville store, they cashier informed me that all their inventory was out. As I was heading to Birmingham for the weekend, I stopped by the Hoover and Crestwood store to continue my shopping. At the Crestwood store, the cashier casually mentioned to me the promo that was on part city website. I thought this was very thoughtful and appreciated it. So out of curiosity I went back to the Douglasville store, because I also had to do a return. When I asked the cashier about the promo, I got the deer in the headlights look as the male manager approached. So I asked him too about the promo, to which he told me there was no promo. I proceeded to pull up party city.com to which he quickly responded that I needed to be on an email list. I then disagreed with him and proceeded to show him the website, to which he still disagreed with me. Needless to say, I made my return and won't be returning. Screw this store. By the way, the Crestwood and Hoover store honored the promo, and I'll certainly be going back to them. In all fairness, the Hoover location wasn't sure about the promo until I showed it to them. Hope Party City stores aren't like the store in Douglasville. read more