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    Recommended Reviews - Party City

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    Britt C.

    Came here to find birthday decorations for my daughters birthday. I was able to find decor for "21" birthday so it worked out perfect. We had a couple employees pass by us with no greeting or ask if we needed help. It's always nice when you are acknowledged even if you don't need assistance. Most isles were stocked and organized.

    Loot! Themes for all occasions!
    Janna L.

    Giving 4 stars seems like a lot for me to give as the place is very expensive for the most part. But, the staff is really friendly and tries to be helpful. It is a big store with so much selection, so many costumes.. so many themes. Birthday, bridal, baby, BBQ, Luau, Casino, etc. If you are stuck for a party theme, just walk in here and it may dawn on you what you want to do. I am not a $1 store snob, I actually like those places for certain things... but there is no argument that there is better quality here if you can afford it and are trying to impress even just a wee bit. The store was really clean. Need a balloon? A million to choose from. I saw many in the $12 range. I assume this gets you helium too. I had a $5 coupon for here that I think I got in the mail - good marketing as it got me in here for the 1st time and I used the coupon without any issues. I am pretty sure I will be back. It is a fun place to be!

    Employee doing her make up while holding up the whole check out line - at the only open cash register.  She said her manager made her do it.
    Tara S.

    This store is always fun to visit no matter what the occasion. But honestly I can get a lot of what I need a few doors down at the dollar store and save a whole lot of money! This review today is based on customer service. It is Halloween season so the store is more crowded than usual. The check out line is extremely confusing and congested. Management needs to reorganize to avoid crowding and cart traffic jams. Also, management needs to manage the employees better. While at the checkout the only clerk working the cash registers held up the whole line while she did her Halloween make up. No joke. I took a picture and will attach it. She apologized and said her manager was making her do it. My question is, is your manager making you hold up the whole line while we watch you? Did your manager want you to give us a live make up demo? Or did your manager want you to do your make up in the employee break room before you take your post at the cash register?

    Cyndi H.

    Meh..... I came in here the other day.. Looking for Frozen party decor for a last minute planned party for my little one. I walked straight to the balloons where there were two employees handling a big balloon order. Neither of them looked up for at least 5 minutes while I was standing there with my balloons already picked out!!!! I understood that, you are busy. But then, the gentleman that was there just looks at the fellow employee and says, "Help that customer, I'm off." He just walked off. So rude. Then the lady employee tells me, that she has to fill this balloon order and then can help me. I said.. "I've been waiting for 10 minutes now, I'm the only one here and only have 3 balloons. Can you help me now?" She did but seemed very "put out.." by helping me... This was at 11am on a Monday morning. March 23. Not a busy season or time. The customer for the big balloon order wasn't there in the store.... I don't see the point of having a customer stand in front of you while you fill a giant order for a customer who is not present at the time.....??? I wish there were other party supply options around here. But there just isn't much choice in this city.... Wahhh! The decor was nice. But the employees ruined the experience here if there is even one to be expected from this place. Party City, 2 stars.

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    10 years ago

    The employees lack customer service skills and no one seems to know where anything is. Oh, and the greater? He is a joke!

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    Ask the Community - Party City

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    We needed costumes for our Knights of the Kingdom theme Harvest Fest at our church...I had to come…read moreback for my son's costume and was treated with grace and courtesy both times...there is a great selection of "to buy" costumes but since we don't dress up much we went the rental route and the fabric is quality. The costumes beautiful and authentic looking...the owner runs the place and was completely helpful from beginning to end...she sized my husband and son for their costumes from me just FaceTiming them and them standing back from the camera and standing straight...she is great and knows her stuff! I will update with our pictures once we get them taken because words don't do them justice.

    Great owner and great experience! There is a lot to offer with all of their huge costume selection…read more We had a last minute event to attend and this was one of the first options that popped up in my search. Didn't believe we'd have as good of a costume for the event. I chose lederhosen and my wife got a beer maiden dress. My wife won the best dressed for the female costume which I'll attest to hair dressing abilities along with all of the extras she put into the outfit. I have to give a huge shoutout to the owner, who did us a huge favor, following a mishap we had where she allowed us to rent the costumes for a little extra time due to a last minute cancellation. Thank you again and we'll definitely be renting costumes from here again.

    Party City - partysupplies - Updated May 2026

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