1. Parts Authority
Temple Hills, MD
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21 days ago
Horrible customer service. Spare yourself and go somewhere else. This place is employed with people that lack customer service skills and patience to answer your question(s). read more
4500A Saint Barnabas Rd
Temple Hills, MD 20748
(202) 582-1300
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http://www.partsauthority.com
Does Parts Authority take credit cards?
Yes, Parts Authority takes credit cards.
Does Parts Authority have free WiFi?
Yes, Parts Authority has free WiFi.
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AutoZone
(19 reviews)
Nothing special here. However it did look pretty clean when I walked in. I don't know why that…read morestood out to me The employees were pretty nice today, no complaints.
They were very helpful, especially one of their employees James…read more He works hard and always has a smile on his face. Very knowledgeable and jovial.
Chuck's Used Auto Parts
(1 review)
I paid over $13k for a motor. Chuck has promised that he is going to send it for 3 months and now…read morehe is not answering my calls. I have proof with text, receipts etc. I tried calling the company for help and they were not helpful at all.
From the owner: We've been selling the best use auto parts for over 35 years. We specialize in GM cars and trucks…read moreand we are very knowledgeable about our products. We also make sure to keep all of our great quality parts in stock, like transmissions and motors. Every customer is important to us and we only make sure to give you the best. Great customer service and a trustworthy reputation is what we are all about. Don't panic when you are looking for necessary auto parts for a reasonable price when we have everything you need. We deliver inside a 50-mile radius of Marlow Heights, and ship LTL around the world every day. Give us a call today or stop by so we can get you back on the road again.
Advance Auto Parts
(3 reviews)
My battery was dead and my wife went inside and immediately got some assistance. The guy told her…read morewhat was wrong with my car (at first we didn't know at first). He assisted us and he did an amazing job with installing the battery and helping us with the warranty. All the employees were great.
Can not reach anyone by phone you are put on hold Sells…read moredefective parts you are just stuck with.
Carquest Auto Parts
(2 reviews)
Make you wait an hour to return online orders because their system isn't in sync with Advanced auto…read moreparts.
Wonderful service! I called in looking for a part for my Ford Focus. I was helped by (Smitty, I…read morebelieve this is the right name). He located one of the items in stock and told me which store had the other item. Upon my arrival he provided excellent service and even reserved the second part for me at the other location. To top it off he gave me directions to the other store.
Friendly Auto Parts
(8 reviews)
Junk yard with a good variety of cars and part. Just have…read moreto be willing to get you r hands dirty and go find your car and what part you need.
yea pretty nice crew they are very helpful and they will help you find what u need if they don't…read morehave it on the shelf get money bc they let you get to the car yard with 5$ very cheap very safe yard
AutoZone Auto Parts
(9 reviews)
We were sitting and waiting for the store to open at 7:30a and the lady came in at 7:29 to open…read more She went in turn the lights on and locked the door behind her. My husband went to the door at 7:40 and pulled on the door which was still locked. Anyway make a long story short. She was late and the store opened late. Now we have to find another AutoZone.
This is the worst auto zone ever I came to them with a…read morewarranty covered battery & they didn't want to acknowledge it, then when I ask to speak to a manager they started talking to me in a racial slur. The name of the employee was Mark singleton I should have sue for racial discrimination. I will be leaving a review on google. But definitely would recommend the closing of this location Clinton advance auto is not far from this location for a better service & employees that know how to act to a customer.
AutoCare Services
Excellent place with excellent workmanship and service. If there is ever a body shop yoiu can…read moretrust.... this is the place. Honest, reliable, affordable with great workmanship. Highly reccommended!!
Being someone who is highly critical and skeptical of auto repair places.(From past experience with…read moreanother establishment for repairs on my Hyundai Sonata). I needed some major braking repairs done, so I started looking for a new mechanic shop. I found a lot of body shops online that I planned on visiting. Autocare Services, was the first body shop I planned on visiting. Needless to say that after visiting Autocare Services, I came away very impressed and did not visit any other mechanic shops. The mechanic Steve at Autocare Services goes out of his way for the customers. In a matter of minutes Steve was able to tell me what I needed repaired and let me know that my old body shop did not go a good job on my previous repairs. Additionally, Steve made sure that I was getting the best parts at reasonable price ( on a college student budget). The mechanic steve was a able to repair my disc break rotor (rear), disc break caliper (front) and suspension struts. The end result was an impeccably done repair. Job well done!!! (he even fixed a minor trunk problem in my car I presented to him later on at no cost). They fixed my car quickly and with quality. I would absolutely recommend, and this is where I will go from now on for my car's repairs. Great service and quality all the way through.
I needed a new battery I wanted to get it replaced by a professional. My old one was corroded and…read moreI wanted it recycled. First I stopped by the AutoZone on Marlboro Pike (the gentleman who replaces batteries wasn't there yet) and the Advance Auto Parts on Silver Hill (they don't replace batteries right now). Advance Auto Parts in Marlow Heights came through in the clutch. Darius who helped was great. He gave me quotes for about 10 different batteries which I liked. Not having all those choices but knowing that I wasn't just given the 4 most expensive options and being forced to choose because I was desperate. The change itself was quick and easy. Darius stayed behind to make sure the car started and it did. I was more than pleased with my experience. 5 stars easy.
Someone scraped the living crap out of my car, and my little car is black. I mean, it had a huuge…read moreugly scrape on it. I was scrambling to see if I could limit the cost by seeing what I could do until I could afford a paint job. That is how bad the scrape looked. And it was OFF WHITE and HUGE ok? I go into the store and pic up what was recommended online to remove scrapes from your car. But Rain, one of the associates behind the register asked me if the scrape was a different color, and I said yes. Rain then informed me that what I was getting will not work, left the register and got me what I needed. It was cheaper and it worked. I buffed those damn spots out. I know I will have to get some body work done but shoot. Thanks to RAIN she saved me thousands of damn dollars on my car insurance! She was very sweet and helpful, and knew what she was talking about. We need more people like her everywhere! Thank you Rain!
Hubcap Heaven in Suitland Maryland
(15 reviews)
I would give zero stars but unfortunately it's not an option. The hours listed are inaccurate -…read moreeither that or these people just show up whenever they'd like. They don't answer the phone so do not bother calling. They are closed during business hours with no posted notice or explanation. According to Google reviews this is typical of them, I decided to give them the benefit of the doubt anyway and regret it. Do not waste your time. VERY UNPROFESSIONAL, WOULD NOT RECOMMEND!!!!!!!
I went to get rims ordered 3 days ago, I payed $265 and was assured I'd have them the following day…read moreand would receive a call, that call never came. Since then I have called 3 days straight with no answer, the business has been closed with no response and no update to the customers. I even went there and there was a sign saying that they were unexpectedly closed, with no calls out to customers who ordered with them. Not only I but 4 other customers came by the shop all disappointed with the fact they were closed when they assured their customers they'd have their items that day. My car is currently sitting on a lot somewhere and I'm currently being charged for that daily because of this businesses lack of professionalism. I'd definitely recommend you go elsewhere if you want good business.
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Articles by date
I finally purchased my Red Rubicon...my dream car. Hamid found the perfect rims. Every where I go…read morepeople stop and ask me where did I purchase my tires and rims. I also got my windows tinted and a light show for the bottom of my Jeep. Big boy Toys is the way to go‼
This is my second time bringing one of my cars to get tinted at Big Boy Toys and they did not…read moredisappoint. I had a 10am appointment and the guy came right out and got started on my MERCEDES CLA 250. I also purchased plates and asked them to put them on the car as well. I loved the finished product and will most likely return for some rims in the near future.
Great Job! Fast service! Service was quick…read more Reasonable price! Not overpriced! They fixed the problem in 30 mins.
Brought my truck in to check exhaust system took Me right in gave me estimate took Me back to show…read moreme the problem told me what was best course of action and how much it would cost. Showed Me results and test drove truck. Fair price excellent work very informative clean shop very good experience would definitely recommend.
Stopped in as soon as we walked in I was greeted which was delightful. Gina the associate working…read morewas so kind and was able to inform me about what I needed to use for my motorcycle. As a new rider I've had to learn about storage for the winter months , anyway go there and see Gina
I had a negative experience during my visit around noon today. The staff's attitude came across as…read morerude and unprofessional, which made the visit uncomfortable. Unfortunately, I don't plan to return.
I'm going to tell you that I'm a big fan of probably the largest parts group on the eastern…read moreMaryland peninsula and their ability to make your dreams come true when looking for a transfer case or other difficult situations for that hard to find truck or automobile parts. Be sure to check out their inventory when you have the time to make a decision on purchasing the vehicle equipment you need
This place was fantastic!! We needed a rear differential quickly and they delivered 3 days earlier…read morethan promised. The service and communication was top notch. We worked with Caesar and couldn't be happier. Highly recommend this business!!
amazing service, amazing prices and amazing customer service. not onely did they fix my boyfriends…read morecar, they pointed out other issues that we were unsure about. ty so much
Shop is HORRIBLE! Very unprofessional, rude discourteous , inconsiderate, disrespectful OWNER!…read moreThis shop won't be in business much longer, actually I was there 35 minutes, no customer pulled off when I arrived, no "work" was being done on any car. No cars, no customers, & one I assumed employee named Eric came from the back. Eric was very cordial and we small talked after he informed me his brother, the person doing job, would be 15-20 minutes. The job was muffler flange-pipe weld which he told me the muffler was rusting out & it may not last long. He also suggested doing a muffler delte which I agreed to do. So, my wife & I spoke with Eric for 10-15 minutes. Eric went back into the abyss of the shop as my wife smoked a cig , then I lit a smoke after. Now we're waited about 35-40 minutes waiting for the "repair" guy. I went back into shop to tell Eric I would be back later that day or the next when it may be better for them. He didn't seem happy but he wasn't rude. I even said to him, give me a better time today or ANY other day and I will return. His answer was "ANYTIME you come Ill have to call the "repair" guy & it will take 10-15 minutes to get here. As Im pulling off, the "repair" guy shows up, so I turned around & came back to the shop. The "repair" guy was walking out of shop by that time. I asked "are you going to be able to do it?" His response was " NO, NOT TODAY ", which I replied "NOT TOMORROW OR ANY OTHER DAY". I asked who he was and he replied BILL THE OWNER. "Lil" Bill, the "owner", seems very unhappy with his life & declining business. Lil buddy, MY TIME IS VALUABLE TOO! Serving my country & and a community in public service for 24 YEARS NEVER have I exemplified such disrespect to the public. You're trying to run a business? CUSTOMER SERVICE goes a long way, I hope this 1 review DESENEGRATES your marginal business! LEARN HOW TO RESPECT & VALUE YOUR PATRONS! IM TAKING MY HARD EARNED GREENBACKS ESLSEWHERE & I SUGGEST ANYONE READING THIS, TAKE HEED!
The crew were super helpful and informative helping me out with a blown rear tire. Special thanks…read moreto Martinez.
Jeremy and the team are the best. They are honest and have fair prices. I've been going here for…read moreyears.
I was referred to Double RR-Richard the owner for Corvette paint and body work at a good rate…read more Richard has worked on both of my Corvettes. He painted my front bumper on my C6 which had a faded and chipped PPF and he did all of my custom body work on my C7 Corvette to include customer painted rims (they are killer!), calipers, side skirts, front splitter, and all of my badges. He has also installed my wing and seat covers, and repaired a minor rear fender bender. So I referred my girlfriend to him and he installed and custom painted her side skirts and front splitter on her vette. Love Richard, highly recommend him for paint and body work. He is very nice and easy to work with!
I was involved in a minor bumper bender in which I was rear-ended. Damage did not appear to be much…read moreat all to me, and my untrained eye. Instead of going through insurance, the driver who hit me recommended Double RR Collision and said they do "great work". The driver was not lying, they did exceptional work and rather timely. It took about 3 days for them to fix the bumper and it looks brand new, RJ did a great job of blending the paint and making it match perfectly to the naked eye. I will recommend them to anybody looking for body work.
Great service in and out in under a half hour. Plugged my luxury EV tire without complaint. Even…read moreknew and reminded me snot the specialty jack plugs used to jack up my vehicle. No one else has ever done that. Everyone else uses the repo man truck without concern for car maintenance. Great experience!! Will save this information.
I went to have new tired mounted and balanced. I called before hand. No appointment needed and the…read moreprice was said over the phone.
Stopped by last night due to a break in my exhaust system wanted a simple tack weld to hold it up…read moreto get to work the service advisor explained to me after 2 seconds of looking at my vehicle that nothing could be done and I'd be wasting my time and money with them. Needless to say I left dragging all the way home fixed myself when I did get home and will not or recommend this shop to anyone needing quick exhaust work.
I initially found it great and recommended it to a friend who got a full exhaust installed. I liked…read morehow helpful Colleen was at the counter. Shortly after the muffler and exhaust tip install, the tip lost its black color. I purchased the exhaust tip from their shop, as I wanted to support local businesses in 2020 instead of my usual online shopping. Going back to get it replaced led to a very sloppy slanted exhaust tip that I have previously posted pics of. It's extremely embarrassing. I could see it looking whacky from inside the waiting area. I was nearly dark so I didn't know just how bad it was. I had paid for their shop to do the Magnaflow Muffler and tip in house instead of buying a system. The bullet muffler was simply placed in back next to the tip. All that I've seen, the muffler is upfront. My mechanic brought this to my attention first.