Look, I understand that there's not much the staff can do regarding this and I understand they…read moreprobably hate it as much as I do but in rating my time in store and nothing more. I was in a queue for 25 minutes and old took 2 steps, there were still around 20 people in front of me and what looking like 30 behind. I put the game back and left. The place also stunk of Body odour. Now, don't get me wrong, prices and variation are great and I will never try to dispute that but good God, that's only if you can get up front to buy them.

anyone can try like i did : i got a s21 phone from cex…read morecoventry grade a and i left it in the box. put the box inside my backpack and went to cex birmingham city pretending that i want to sell and they told me that the phone is b grade. they are such a joke this company but i wanted to see for myself what type of company this is. stay away from them!

Xpress Phones is one of those places where they can do and sell all of those things with phones…read morethat you have no idea about and probably don't need. They can unlock your phone so you can use any sim which is very useful if you've bought a second hand iPhone and don't want to change your service provider but it's locked to another. They do repairs on all brands of phone which is also useful if you've dropped said iPhone in the toilet while drunk texting one night. As well as this they also sell all sorts of accessories and bits n' bobs too from the usual cheap stuff like covers and pouches to chargers and batteries and even new and reconditioned phones. I think you get the idea. Xpress Phones does pretty much everything you'd need for your mobile and it's suitably cheap as a stall in the indoor market should be. Very useful, especial if you've got an expensive phone that goes on the fritz when it's out of warranty.

This branch of The Carphone Warehouse is the best I've ever visited because the staff are so…read morehelpful and the range of phones available is excellent. It's a pretty new store and it shows in how pristine all the shelves are and the customer friendly way in which it's laid out. I like the fact that you're left alone to browse when you enter the shop, there is no hard sell in this branch compared to others I've visited. If I want advice then there is someone hovering nearby, but otherwise I'm left to look at the phones and take my time making a decision. The range of handsets is excellent with the most basic of models represented as well as the latest handsets. Prices aren't too bad, although it's annoying when you find the ideal handset only to realise after setting your heart on it that it's only available on contract - I'm strictly a PAYG girl so wish they'd keep these Contract Only phones in a seperate section! As well as handsets you can buy a good range of phone accessories from this branch such as bluetooth bits and pieces, cases, charms and plenty of other things that I can't quite recall at the moment. These accessories can be a little expensive so I wouldn't buy things like this before checking out cheaper shops beforehand. In Carphone Warehouse you can be given advice on tarriffs and contracts, they shouldn't push you into a specific network but I always make it clear I am sticking with O2 before they start giving me the spiel!

One Carphone Warehouse is much like another - the way it looks and feels, and what it sells. What…read moremakes this one different is the helpful staff. I bought a Samsung T Mobile pay as you go phone here earlier this year, it was good deal, and I started using it right away when I got home. The next day it stopped working and i could not work out what was wrong. i tried charing it and it made no difference at all. So I called the shop (on my hme telephone!) and they said they would have a look at it if I brought it to them. So I did, and they could not fix it - it was a faulty model and they replaced it with a better spec phone as they had sold out of the one I got originally. All in all a good experience and I went away a satisfied customer.

This store sells things like phone accessories i.e. phone chargers, phone cases and also a range of…read moreother mobile phones. It's quite a decent shop to be fair and they have what you need in there for most phone extras. It's a decent size store so it has a fairly good number of items for sale and the great thing is that their prices are really competitive. I last went in this shop to have a look at their range of iPhone cases for my iPhone 4s. They didn't have what I was looking for at the time but I did get a chance to have a look at what other bits and bobs they have in there. They are pretty well stocked up on mobile phone sim cards, so if you're ever looking to purchase a new sim card for your phone for a cheap price; try looking in Revive. It's also a convenient store because it's located near to the main town centre; so it's not a difficult place to find. What's also good is that the staff in Revivie know about mobile phones and electronic items that they can offer you a hand if you are having problems looking for what you want.

From the owner: "Revive is the premier destination for all your mobile phone needs in the West Midlands. Our team…read moreof experienced technicians is dedicated to providing fast and reliable repair services for all makes and models of smartphones and tablets, using only high-quality replacement parts. We also offer a wide range of mobile phone accessories to enhance your device's functionality and style, from protective cases and screen protectors to Bluetooth speakers and more. Our commitment to exceptional customer service means that we strive to make the repair process as smooth and hassle-free as possible, with fast turnaround times and competitive pricing. So why not visit us today and experience the Revive difference for yourself?"

So my friend is a huge Batman fan, everything Batman. He heard about the new Arkham game coming out…read moreand that Game Store is having a lockdown event a week before the release to get your hands on and pre-order. I'm a huge Superman fan and honestly there isn't a good superman game ( come on WB ) Anyway he signs me up to this event to go with him. It was on a Sunday evening after the Stores had closed. We went it after showing the text invite to the event and in to play the game. If you pre-order the game there, you get free t-shirt of the game and some other goodies in a bag. My friend had already pre-ordered weeks before but he showed the receipt and they gave him the t-shirt, was a large size but he didn't care :). There were people from the WB who have or had something to do with the game, I forgot. As we were taking turns playing the game they had ordered drinks and pizza for us. Big thumbs up, I didn't expect that. We had planned to go eat after the event, so got to save up. My friend seemed to be having a great time, he finished the demo and started again exploring different places, I was occupied with free food and drinks I didn't mind him taking his time :D. I got to speak to other people who were waiting for their turns, talking (arguing) about comics and superheroes. I had a great time at the event and GAME did a great job making sure we were all having a great time. There was even a guy dressed as Tim Burton's batman. :)

From the owner: Visit your local GAME Store in Bullring and find awesome gaming deals now.read more

Now phones4u, there are so many things to tell you and I will. You see I have insider information…read morebecause I spent seven months working in one of the stores in Birmingham and because I have also been a customer of phones4u for several years hopefully this review should make for a good read. I have to tell you my first experience with them was a bad one. I bought a prepay phone from them when I was 18 and although I cannot remember the exact type of phone it was a Nokia and a huge one at that which commonly got referred to as 'the brick' by my university housemates. Stupidly I dropped 'the brick' down the toilet so of course when I had fished it out it wasn't working. I tried everything to dry it off but nothing worked (not even my hair dryer on full heat). This phone was now taken to our local phones4u store where they told me they would send it off for repair and it should be back in 3-4 weeks. Well 8 weeks later and we got a phone call saying that my phone could not be repaired and it was being retained by the store and to get it back I had to pay them £20. Of course I was at university and did not want to waste valuable drinking money so I bought another phone instead. After university I needed money fast so I could pay for my driving lessons. This is when I got a job at phones4u in Birmingham. The company is huge and therefore you stick to your store and just make friends there. Now phones4u do not pay you a great basic salary as you get a chance to earn a lot of commission in the job. The staff are given a role play to act out in front of every customer which you will never hear them doing when the manager isn't looking as I found that a smile and a friendly chat made the day go faster. - The phones: The one thing I was impressed with is how many phones phones4u actually has in stock. Although some people prefer to go to the individual shops i.e. if you have o2 you go to the o2 store the thing to remember is that each network has individual phones for that network. The good thing about phones4u is that they store them all and they have a very good selection. They have huge deliveries every week (which I had to sit and unpack) and at Christmas the deliveries are bumped up so you can get phones coming through every day. Also if they do not have the phone you want in store then they can get it for you by transferring it from another store. - The tariffs: The tariffs in store are basically the same as everywhere else. The difference comes with how far the member of staff is willing to go to help you. For the short time I was a sales assistant there (about 2 weeks before I was promoted) I would do anything I could to help a customer. The rule I would use is get over every objective so I would get the customer to tell me exactly what they want down to every little detail. In every instance I could get them to smile and accept my offer because I am literally giving them what they want. The thing for customers to remember is yes the staff are on commission and yes they will approach you but they are also shop assistants and like to be kept busy so they will try their best to help you. I used to hate standing around and although I was disappointed when somebody didn't buy a phone, I still felt glad that I had given the store a good name and made a customer smile. I mean it even the angry ones used to be smiling after I had spoke to them. If you have a query about a tariff just ask but in most cases you will not have to as a good phones4u salesperson will cue sheet you. Do not be scared if they ask you to do this it is just to make sure that they have all the information they need to make a decision on what is best for you. - Returns: Now I will let you know that I was hopeless at remembering how long customers had to return certain products. Usually it is 28 days for a contract and 10 days for a pre-pay phone. If you are not sure when you get in there just ask and they will be happy to tell you. For one they would rather you know then bring it back 2 months later angry and upset. When I was working there I saw many angry customers because nobody had told them how long they had to return a phone but honestly most staff members will try their best to find some way to help you. What I would do if you are getting irate with the staff is ask to speak to the manager of the store or one of the sales managers as they are the ones who can make all of the big decisions. - Repairs: Repairs at phones4u have generally got better. You will be told your phone will take 4-6 weeks to be repaired but the majority of cases are back within 2-3. They have to be processed by the shop and then sent to the repair centre. There they will be analysed and tested depending on the fault description the customer gave the shop assistant when they bought their phone in for repair. If they are tested to be fine they will be sent straight back. If they need a part replaced then it may be a little

Visited the Apple Store in Touchwood Solihull yesterday morning and I've got to admit their service…read morewas 1st class ,I was dealt with a fella in there , as I needed advice on my possible replacement of a Mac Computer, once he checked it out and he took a lot of time to help he sorted out the issues and explained everything simply , so that I could understand , so a Thank you to you all there, Regards D.Hurley dated 25/3/2025

This is a nice Apple Store, which has improved a lot since my last visit in 2019…read more It is located in a grand, stunning building on the corner of New Street in Birmingham city centre, the store certainly looks impressive from the outside, while I do think the interior is a little bare and minimal compared to the exterior and other Apple stores, it is still a nice store overall. They have a great selection of Apple merchandise in stock, I did struggle to find the new iPhone 13 Pro in the flagship Sierra Blue colour, I would have thought with it being the new and exciting colour of their flagship device, they would have more devices in stock, in this colour, rather than the other colours. The store seemed a little understaffed and I didn't feel welcomed compared to other Apple stores, but the staff seemed friendly enough. 4* - A nice enough store in an impressive building from a fantastic brand.

Mobile Booth is an 'exactly what is says on the tin' store in the heart of Birmingham's Pallasades…read moreShopping Centre. Located directly opposite the ramp, the Mobile Booth is now even handier to passing shoppers. An eye-catching neon sign greets the customers, giving them a neat breakdown of the services on offer - unlocking, repairs and sales. The sales arm of the operation is quite impressive given the compact stature of the booth. It seems like every conceivable surface has been utilised to hang some phone accessory or other to entice the customers in. The small crowd that perpetually hover around here just shows how popular this place is. The booth is great for gift ideas for people who love to accessorise their beloved phone. If you need something for your phone you can bet the Mobile Booth can CELL it to you!!!

My phone was recently repaired and as soon i took the case off the screen cracked. Its ridiculous.read more