I had a membership and bought a new car. When I came in with the temporary plates they said they…read morewould update my plate with my membership. They created a whole new account membership with the updated plate number and I have been charged twice a month unbeknownst to me for at least a year. When I contacted their customer support for assistance to cancel the additional membership they cancelled all existing memberships and have neglected to acknowledge my request for a refund for the duplicate membership. 0/10 do not recommend.

I had an issue with my account around a month ago that Tyreek, Jaylon and Ty 'Quintin helped me get…read moreresolved. They were GREAT! Very personable and helpful. I enjoyed talking to these young men and they were VERY polite. There are 2 things I would like to comment on that could be better. 1. When working with these guys in the office, it was EXTREMELY hot in there. I asked if the air conditioning was working and they said it was but was 'controlled' by corporate. With Spartanburg being in the SC where it's hot most of the year, the thermostat should be turned down a bit. Their jobs are in the hot weather, so I'm sure it would be nice to walk into a cool office every now and then. Plus your customers aren't comfortable when they have to visit the office. 2. This location opened right around Hurricane Helene. The property and building were hurt by fallen trees. Repairs were made to the building but the beautiful landscape was not fixed. Trees are now growing crooked and the fallen trees are still there! What a shame since it looked so good when it first opened. Overall - GREAT CUSTOMER SERVICE from these young men!!

Sully's is an express tunnel wash! They have great prices and monthly plans! The staff is super…read morefriendly and I love that they are a family owned and ran business

From the owner: Sully’s Super Shine is a local family owned and operated business that truly values its customers…read moreand community. We utilize the best equipment and eco-friendly cleaning solutions to ensure that your vehicle receives the highest quality wash. Our team is dedicated to building lasting relationships and making our community a better place. We are committed to supporting local charities and organizations, always looking for a way to give back. Our core values are: Honestly, Integrity, Respect, Kindness, and Humility.

I had to call the main office again since they never called me back. This time I was put in contact…read morewith a super customer service specialist!! Wow, what a terrific idea! She listened to my concern and then walked me through the process of resolving my concerns. First, ModWash has two(2) apps. One (1) for New Jersey and one (1) for everywhere else. I unfortunately had the New Jersey app but live in South Carolina. We entered the correct app and registered and like magic my information appeared. It seems to be working for most everything except the location cameras do NOT read my license plate so a human has to punch in my information in order for me to get my car washed. The experience continues!!! The car wash is actually pretty good. The cost per month is a good value. They just need better software and communication with there franchise owners!!

The Front line guy (older gentleman, late 40s to mid 50s) who's guide supposed to guide you6 car up…read moreto the conveyor was Extremely rude cussing at customers. He offered no direction to the 2 ladies i witnessed before me. Then myself, having brand new wheels, I was cautious to not damage my wheels and that made me a :MF'ing slow dumba$$" in his words He's lucky my collection of high speed hole punchers is worth more momey than he makes in 3 years because he probably would have been the victim of a felonious assault that day. This kind of behavior from an employee is absolutely unacceptable. Also the wash was mediocre and you can do better with 5 bucks at a self wash only using the high pressure water and soap.

Best detailer in town thank you for my making my Mercedes looking like new agin definitely will be…read morecoming back.

From the owner: About Kings Details At kings Details, our goal is to make…read moreyour car look 10x better than it currently does. All of the work we do is to detail the interior & exterior of a not-so-good looking car, back to a like-new condition. At this point, we’ve worked on vehicles of all makes, models, sizes, and conditions. Kings Details is not the detailer to call when interested in a light, cheap, quick cleaning. You can get that from a car wash. Here, quality and value are the only results produced.

took my $14 and wash didn't reset from previous person, phone number doesn't work and no staff…read morepresent. terrible business.

I tried 2 different quarter machines and both didn't work. The first didn't accept quarters the…read moresecond took 3 dollars from me and never started the was saying that it needed a additional quarter and when I added it, it just disappeared. There is no number to call and money was never refunded. Pissed about my 3 dollars, wasted time, and no car wash.

This car wash is one of the best! Very high tech.. Feels…read morelike you are going into a different time zone with the lights and sounds. They brush down the front of car and when you drive it it takes over. After the car is done they offer towels and spray to wipe down the windows as well as free vacuuming. When you sign up they will place a sticker inside front window that automatically gets you through the gate. The car always looks so nice when it's done. I wish it was closer or we would go more. Highly recommend this place because it don't scratch the car up, Did I say it has to be one of the best I've ever been to?

I do not recommend getting a membership with this car wash…read more I signed up because they convinced me to get their $25/ month membership, and everything was fine at first. But when I decided to cancel, that's when the problems started. I canceled my membership online, but they kept charging my card every month. Then I called them, and they told me the membership had been canceled. However, the charges continued. I called again and canceled it online several more times, and they still kept taking $25 from my account every month. This went on for about a year. Last weekend, I finally stopped by their office and canceled the membership in person. I couldn't come to the office earlier because I was out of town. I asked the employee if there was any way they could refund at least some of the money they had charged me for a service I wasn't even using. I explained the whole situation and told him how many times I had tried to cancel. He genuinely tried to help, filled out the paperwork, and told me to come back this week so they could refund the money to my card. I came back this morning before work, but a different employee told me they don't issue refunds at all. Be very careful before signing up for a membership here. If you ever decide to cancel, you may continue being charged even after you've canceled multiple times. I will never get a membership here again, and I do not recommend that anyone else does either. I would also like to address the business's response to my review. I find it disappointing that instead of addressing what actually happened, they are now claiming that their location has nothing to do with my situation. I contacted this exact location multiple times by phone. Each time, I was assured that my membership had been canceled, yet the monthly charges continued. I eventually had to drive to this location in person to get the cancellation handled. Furthermore, one of their employees personally helped me complete the paperwork for a refund and asked me to return later. When I came back, another employee refused to issue a refund. So I find it unfair that they are now asking me to remove my review and place it under another location. My review describes my actual experience with their employees and this specific location. I am simply sharing my experience so other customers can make an informed decision before signing up for a membership.

Always do a great job Reasonably priced…read more They detail well and will do cars, trucks, or buses easily

Multiple issues of their blower hitting my mirrors and scratching them so I stopped in to cancel my…read moresubscription they said everything was canceled a month later I get charged again call in to corporate they said there is nothing they can do about it that I didn't do it online so there was no refund to be issued

A great way to get your car clean and ready for a busy week! I love that they had window cleaners…read moreand towels for the car on top of a great vacuum.