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    Services - Parolin

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    Ok Tire - Bridgestone Potenza

    Ok Tire

    (10 reviews)

    Needed new summer tires. I had researched a specific tire and requested the tires to be ordered…read more Took only a few days to come in, and booked the appointment. Dropped off the car in the morning and picked it back up after work. The tires are amazing, price was fair, service advisor was knowledgeable, and friendly. A great service experience.

    On June 21, 2024, I had an appointment to have my summer tires mounted on new wheels and installed…read moreon my vehicle. When I booked the appointment, I informed the representative I required new TPMS sensors and low-profile bolts. As a precaution, I dropped off the wheels, tires, and vehicle the day before the appointment. (The appointment was scheduled for 8 a.m. on the 20th.) On the 20th, I popped in at 8:45 a.m. to check progress and was told everything was copacetic. At 9:18 a.m., a representative called to inform me that I required new sensors and bolts. I returned the call 55 minutes later and agreed to the extra charges. At 11:45 a.m., I stopped by (the shop) and was told it would take until 1:30 p.m. to finish the work. When I got my vehicle back, at 1:40 p.m., the interior was filthy (the tire bags had grease and dirt on them), the heat shield was loose (4 of the bolts were missing) and the TPMS sensors were non-functional. So, in summary, it took them 5 and a half hours to mount and install 4 wheels/tires, and in doing so, your staff damaged my vehicle and didn't install the sensors correctly. I am extremely disappointed. On June 25, 2024, I returned to the stop to have the tires torqued and the sensors recalibrated. As of June 27, 2024, the TPMS sensors are still not functional. At the request of OK Time HQ, in early July 2024, I sent an email to info@oktire.com and then spoke to the territory manager, but as of August 2, 2024, there has been no progress. No refund, no offer to address my concerns, no phone call from the local store, nothing. This is completely ridiculous.

    Parolin - autorepair - Updated May 2026

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