One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

No words!!! Sold a car that has mold. Oberto was extremely unpleasant to work with and not…read moreprofessional. Every time we asked for him or went there we felt like we were not welcomed. Tmafter reaching out to corporate they did take the car back but 3 months later. I would not recommend this place to anyone! Not sure how one can work in customer service and not have any skills to do so.

Salesman was so nice, even leaving messages to call him if I needed anything. Until I found a screw…read morein my tire. Everything changed, I called and he says" Do you have a tire repair kit! I say no. He says he doesn't either so there's nothing he can do for me. I say at 315 that you must have service people. Then he says all his service people leave at 330! Really!!! I wouldn't go here to get a car. They'll abandon you as soon as you leave.

Horrible experience. They allowed a customer to take one of their vehicles that was not insured…read moreand they made property damage to my home with no reimbursement!

This has to do with an experience I had back in June 2017…read more I went to buy my dream car from these folks and flew in from NYC. I took an uber from the airport and drove the car and loved it. They helped take me to the bank to get the check and I gave them my deposit as soon as we returned back to the dealership and I was off driving my car back home. Unfortunately, the car "broke down" on the highway and I took it back to the dealership clearly upset about what had transpired and decided to leave the car since I didn't want to deal with paying for any repairs. The owner of the dealership was completely understanding and apologized profusely for my experience and worked with me and the bank expeditiously to refund my deposit to the bank. She was even gracious enough to reimburse me for all of my expenses for traveling to AND from there. I was absolutely blown away. Although I didn't get the car of my dreams, the customer service and honesty here is EXEMPLARY and I hope to do business with them in the future.

I have spent weeks looking for the right 2020 Ford Transit Connect cargo van. In Ct where we are…read morefrom I could not not find anything that was not either completely beat up or did not have the accessories I was looking for. I then started trying some of the dealers in the Massachusetts area. I found one place called Boston Prime Cars just outside of Boston. I gave the guy a call. He said the van was there and that I can make an appointment and come up and take a look at it. I spoke with the gentleman name Will, Will was very polite not pushy at all. Just a good salesman. My wife and I took the ride up to Boston took the vehicle for a test drive noticed it had a little wheel bounce. Had a small dent in the rim and I told Will about it. He said he would take care of it. The van was super clean and had all the accessories that I was looking for. I told Will if he would repair the rim that I would go ahead and purchase the van. I was then introduced to his father Jp. It was quite obvious where his son's professionalism and manners came from absolutely great people to work with. JP and I went ahead and did all the paperwork for the loan within a half an hour. I had my answer and he said that he would do all the paperwork and get the truck registered and ready to go in a few days. That was good for me. A few days later, Will called me and told me the van was ready to go not only did Will drive my van down to Connecticut to register it. He also replaced all the tires, replace two rims, replaced front brakes and rotors and all four hubcaps. On top of that, he detailed the whole van inside and out. When my wife and I took the ride back up to pick up the van, everything was ready. Everything was perfect. I cannot say enough about JP and Will for how they run a business and how they sell their vehicles. I own own business for approximately 30 years and I can tell you this I was fully impressed with every part of the sale. I would like to personally thank JP and Will for everything they did for us. You guys are absolutely amazing. I will be in the very near future purchasing one or more vans from you guys as well. Not only did I purchase a vehicle I feel as though a I made 2 very good new friends as well. Regards, Glenn Higney President/CEO Allcom Communications, Inc.

I wish there was a 0. DO NOT RECOMMEND THIS DEALER. My first time financing a car in May 2018 and…read moreit has giving so many problems. A few days after I purchased the car I heard a weird noise coming from the tire, I went back to them and the idiot who sold it had the guts to tell it was probably something i did. I regret not fighting back, I wouldn't be stuck with piece of junk. WORSE DEALER EVER

WARNING: This Dealership Sells Lemons & Blames You For It…read more I bought a car here a few months ago and put down a large sum of money. Within weeks, the car started having issues. I reached out to the owner immediately after, hoping for help. Instead, I got a rude, combative response and was blamed for the problems -- even though I had just bought the car. I recently took it to a certified BMW dealership, and they confirmed what I already knew: the car had serious issues that were never disclosed. I have the full inspection report AND video proof to back this up. This dealership: Takes your money Sells you damaged cars Blames you when things go wrong Refuses to help or take accountability They knew what they were doing -- and they chose to lie instead of do right. BOTTOM LINE: Don't trust this place. Don't waste your money. I've got the receipts, and I'm warning others before it happens to you.

We bought a car from here and hasn't even been 30 days and we already took it back to be checked…read moreout. The car sat in their lot for a year. Cars collect dust and rust after sitting. This is expected. However before we bought it we told them, the steering wheel shakes when you're breaking. They gave us the whole "take it home drive it, get the rust off. If it still shakes bring it back we'll take care of it" When we called them two weeks later to tell them "Hey we're still having this issue" They said "Well you need to drive it hundreds of miles and the problems will go away" ummmm GTFOTH!!! No one is driving a car that steering shakes when you're breaking hundreds miles. So this week we bring the car back, they claim "it's only money, I'll take care of it. I want you to be comfortable" Well wouldn't you know they called us back after they hand over the car to us talking bout "we need to pay them for the labor" Excuse me? They lied and told us "we took car of everything, new tires, new brakes etc" So why if you took care of everything we're still having this problem? We've had this car two weeks! We are under warranty for the car!!! There should absolutely be NO COST!!! None! ****UPDATE**** So these guys did attempt to make amends. The deductible was not charged and they did fix the issue with the car. It's been a few weeks and the car drives well. They even called to check up on us. Could have been a misunderstanding or miscommunication but still. I stand by my first claim. Don't buy nothing from here. Since we've gotten the car we've had to things just fall off, side mirror fell off while nobody was driving touching doing a thing to the car. Now the review mirror just fell off while I was driving it. You can clearly see they used glue to repair it. Just don't man ... save yourself the trouble.

I think Zone Kar deserves one star more than any other business on Yelp…read more Six stars for Murph and his crew! Besides being a skilled, honest, and fair mechanic, Murph is a beautiful human being with an impressive personal history. Bring your car to Murph with confidence. Feel the love!

Murph is the best! His team is fantastic, providing great service, communication and they explain…read moreeverything they're doing thoroughly and are happy to answer any questions. I come here for routine maintenance but I know if something happened to my car I can rely on Murph and his team to get it done well and give me their honest opinion. Prices are fair, definitely worth the drive to have a trustworthy mechanic.

A shout out to Malden Auto Sales. The two guys that operate the business are friendly, down to…read moreearth, and professional. I just bought a used Toyota Corolla. Was very happy with the whole process. On average, cars on their lot were at least $1,000 less than the dealerships I went to. I didn't feel like I needed to haggle, because price seemed very reasonable. Before I picked up the car, they had a mechanic change the oil. Mechanic suggested four new tires, and Malden put four new tires on for free. I can't recommend these guys enough, and I've bought many used cars over the years.

Went to this dealership to test drive a car and they told me ,that before they let me test drive…read morethe car they had to see if I get approved by the bank first!! Like the dude thought I didn't had enough to paid for it !!!! Don't go in there with work clothes cause they might think you a homeless or something!!!

The manager and assistant manger need to do a better job in customer service . At this location…read moreit's just not good . With so many banking institutions to choose from this one is below average in all areas .

Great bank. Friendly atmosphere They know your name. All of the people working there are always…read morevery helpful