An excellent PCP with wonderful back up staff . Highly recommend . The staff are very helpful and…read morekind . I am waiting now to see if this buy out makes any difference at all

The PA's there are very knowledgeable or if they have any doubts or questions they ask the doctor…read more They return calls fast & usually with the answers to your questions. The whole office staff is very friendly & pleasant to deal with. You can request to see the Dr himself & they'll gladly schedule an appointment with him. And he will gladly see you. I'd give them more than 5 stars if I could.

The CNAs were not available that much. I rang the call button and they took about 45 to an hour to…read moreget here. No Walker which I needed desperately. They got annoyed because I called so many times because they weren't set up for me and I needed certain things. My meds did not arrive until 12:45 at night and I got here at 4:30. So I was in pain all that time. The food is disgusting here. You have one item on the menu and then a few things you can order like burgers and salads. They're always talking loud in the hallway which is so annoying. If you want peace and quiet don't come here. I will be moving to another rehab today.

Thinnest walls ever! You can learn the medical diagnosis and history of your neighboring patient!…read moreIf that's cool for you, and your information being "leaked out" as well, then book an appointment now! I've never have seen Dr. Bajpai. I think he must work one day a week. The PA Dr. Ammit is who you'll most likely see. I think he means well, but rushes through conversations and tests. He's also very loud, hence why we can hear through the walls. Personally, I think it's got to be very difficult to be a doctor these days. False diagnoses via WebMD on the patient level, and this clinic is a prime example of one that is over-booked. Every minute of the day, the doctor's running back and forth between patients. Couple that with insurance in this country that is garbage-in/garbage-out plus 100k+ residents just in Surprise plus cookie-cutter, general office buildings being used as medical facilities, and yes, this place kind of sucks. It's a little dirty too, mainly the patient room floors.

Excellent care and wonderful office staff always ready to help…read more Dr. Desai is a great professional and a kind man.

I was diagnosed with a rare disorder. Dr Kahlon's helped me immensely. Most of my appointments with…read moreher are when I'm lying down. She knows what Celiac artery stenosis is. She is the only doctor thus far that is willing to treat me. I think she is by far the best doctor I've seen in Maricopa County Arizona. The other pcps I've seen the last 6 years only sent me to the emergency room.

I've just moved to Surprise from the Seattle area and needed a new primary care physician…read more My insurance said this place was covered and was a few miles from my new home so I figured, how perfect is that!? Ugh, how wrong I was and shame on me for not doing better research and reading online reviews. My new PCP is nice enough but being from India (and I have zero issue with that!) she is new to the states herself and seems to be learning the process right along with me. This is NOT what I want in my 40s. My first appointment angered me so much and I am not one to get bothered by too much. I had taken the time to ENSURE I would be seen for a physical (pap etc) + a consult to get my yearly prescriptions. I had my records sent over, followed up with their office to confirm they were received and again, I confirmed that my ONE appointment would cover all I needed. How very wrong I was. When I arrived I was informed that my records were not in their system (they were later found) and that I would need to return for my physical since I'm a new patient and that was their "policy". The PCP informed me that she likes to meet her new patients and have a chat before scheduling physicals. Also, she told me that they're not allowed to schedule both appointments due to medical billing policies. I called BS on that but since I'm new to the state I wasn't sure if that was true or if they were just looking to get more money out of me. After speaking to family and friends, I'm pretty sure it's a policy of this place only and a way to bill for more money. I returned today and the appointment was scheduled as a "follow up". There was no mention of a pap needing to be done. I asked who was running this circus and the MA was quick to tell me the front desk doesn't know how to do things correctly. I am already established and completed my yearly exams but I will be transferring my care next year. There are just too many red flags here. I am still waiting on the MA to call me about my mail order prescriptions. Let's see if that happens. A side note on their lab department: I had blood taken this morning before my appointment. The phlebotomist tried twice to "find" a good vein and then the second one came in to complete the botched work. Both arms are left with painful bruising. I am 40 and have NEVER had this experience. Proceed with CAUTION.

This place half diagnosed my son last March . When I brought up concerns I had I was told that was…read morenot true . A day and a half later I went back in concerned things were getting better . I was told if I don't like the level of care I'm receiving I should take my son to the emergency room. I had asked to see another Dr in this office and was told no because I needed to see the original Dr seen for these issues . I took my son to children's Phoenix urgent care where I was told he did infect have pneumonia like I originally thought and had asked adelante . I expressed frustrations after 5 days in the hospital to our PCP and the office staff . I was told they would escalate and add on my chart I never wanted to be seen by that Dr . I received 1 call from someone who was trying to get more information on my issues and was told she was escalating to her manager and would receive a call back and I never did . I stayed with this office stupidly because I was afraid to transfer to another office as my son now needs seizure medicine and follow ups. Now here we are in 2026. My son's neurologist from Pch ordered blood work, I was told this office does blood work Saturdays . I called to see if they would be able to help and they told me no because the order came from another Dr . I asked to leave a message for our PCP to see if she would write the order so we can have this done in the office . At the end of my "message" I was told the Dr has moved to Phoenix . WHAT?! Why wasn't anyone informed . Needless to say now that my son is more stable and issue after issue in the office it was the push we needed to find a new Dr office. This staff doesn't care . They don't keep their word. They push you around, shame you, tell you they are right and you wrong. This is why people don't like going to the Dr . I hope this office gets their stuff together for the children of surprise

It has always been a challenge at this office. If you have a real cold and need an antibiotic, you…read moreget "WE have no openings for 2 weeks, that's the soonest". This is the receptionist and has been that way for years, so go to Urgent Care or CVS. CVS gets made your doctor's office won't see you for a cold and they tell you about it as well. Catherine is not there anymore and that was my choice. She is/was a true professional health care provider. They wouldn't say if she was coming back, just "She's be gone a while. At least a couple months now". If you have BHRT and ned a wellness check up for the year find a new provider, go elsewhere. They are arrogant and not professional right down to the nasty CNA in the back. She speaks to you like you're a dumb dog. She even spoke to Catherine that way on one visit. This is not appropriate. But they are good at just filling prescriptions, and that takes no work at all. 10 minutes or less. Oh, be careful! They have an Dr-MD who likes to charge when you come but are late due to the intense traffic buildups in this over priced and under served West Valley region. Look around, Peoria, Glendale....

Beyond rude!!!! I…read morereceived an email stating that there would be $150 cancellation fee if I didn't show up early to an appointment - which is outside of the billing requirements with BCBS. The email says " there is a $150 cancellation fee for new patients who do not show up at least 30 minutes early". WTH!! I called to get clarification on the appointment time because I'm a new patient - so shouldn't my appointment time some of that and because I am working - with only 45 minutes drive time prior to appointment. Perhaps I could move the appointment later? I have never spoken to somebody somebody with such a bad attitude before. So I decided to cancel the appointment. And when she said " why" I explained that overcharging for late shows and not clarifying appointment times isn't something I can do, she responded "ok..." and while she hung up I heard her say "stupid bitc***" Horrific! Edited to add - I'm glad I dodged a bullet! Magdalena who is gaslighting the patient experiences is the dr's daughter and practice manager - gross! Nepotism in healthcare that prevents feedback to providers is negligent to patients. So gross!

Great doctor, great staff. Genuine care and concern for the patient well-being above all else. Very…read moreattentive and responsive. Makes a habit of going above and beyond. Great job!

From the owner: We are an Internal Medicine office where new patients are allotted 60 minutes and follow-up…read moreappointments get 30 minutes! Patients never feel rushed and they feel that we really care about them as we also get to know them personally.

I have been trusting Dr Soni for over 15 years I have trusted every decision he has made for me or…read moreany of my family! I recommend this doctor to everyone!

Of the physicians in The Maxwell Group I have only seen Dr. Brown over the last two years, but I…read morehope to continue to be his patient for a long time to come. When I moved to Arizona three years ago it was with some trepidation that I conducted my search for a new primary doctor. I had been with my primary in Illinois for twenty years and I'd been fond of him and missed him. I dreaded the thought of starting new medication regimens and having all the new patient testing, and I feared that I would not like the doctor that I chose. Dr. Brown was recommended to me by a new acquaintance and I will be forever grateful. Dr. Brown listens. He is attentive and thorough and respectful. From the first time in the office, his staff was very friendly and helpful and he has been consistently caring and professional. I cannot recommend him highly enough.

Dr. Rodriguez is no longer there and I have no idea who the doctor is now. I love Lorena and Sammi…read more I have tried for several days to call the office and no one answers the phone. I can't access the new patient portal. I called the main number of this so called HealthyUclinics that took over, and they told me that i have to contact TruecareMd directly. It's hard to do when the phone is not being answered. I purposely have stayed on hold, while cooking or doing something around the house just to see if they ever decide to answer the phone. The phone was never answered and disconnects after about 20 minutes. I'm seriously looking for a new place. This is sad because I've been a patient for years.

I wish that when I call the office that someone would answer the phone. I can not understand why…read morepeople are in the office but nobody answers the phones. The other day Walgreen's call me to say they had been trying for 3 days and can't get anyone to answer the phone to get approval for my meds renewal . I think Dr. Rodriguez should really straighten this phone problem out.