If you have foot problems like I do then you may know how valuable a good pair of orthotics are in…read moremaking all movement and exercise comfortable and safe. I went through years of dance training and exercise with no orthotics and ever-growing bunions and finally my body revolted and I was in extreme foot pain almost all the time. If you are looking for a place who will help you with each step of your foot pain journey, Orthotic Abilities is worth checking out. They do custom made foot orthotics and will measure for them on the premises. They also have friendly, knowledgeable staff and a wide selection of both men's and women's footwear, for sport, casual and more formal.

Never received the orthotic shoes. The mold was taken on May 21/19…read more I was told 4-6 weeks for them to be made. After not hearing from them I stopped by the office after 7 weeks, and I was asked if I could return and take new molds. Not sure what happened to the original. Very poor service. .

This company has moved again, but the service is excellent. They still support the orthotics they…read moremade 10 years ago. They have moved to 11838 11 Avenue in Edmonton Jim Moon did a great job replacing the cover of the insoles.

Jim has tremendous skills, measuring and custom fitting each foot to a superb in house built…read moreorthotics. When my Doctor referred me here 30 years ago, I was amazed as to how my walking became pain free. I soon realised that when your foot alignment is wrong, this causes, ankle alignment problems which causes knee alignment problems and finally lower back problems. Don't go anywhere else. Jim has given my life better quality. I buy 2 pair every year ans although my insurance company only covers half of the bill, I would gladly pay the whole bill to obtain the comfort that Jim provided. You won't know the benefit to you until you get measured and start walking on air. Peter Shea, Edmonton Alberta

I have been looking for shoes for the last year and a half with no luck. I have called or emailed…read morewhat feels like every store in Edmonton. Yesterday I went to see Tim and he was extreamily knowlageable about both footwear and feet. When I told Tim about the injurys I have he was ensuring and he was very eagger and willing to work around my handy caps. I had a a really hard time looking for a 14 2E extra deep shoe. I have tryed on up to 6E with no luck because the top of my foot was too low. I will be back to custom Orthopedic for my next pair of shoes

Incompetent business…read more I went to this shop on September 4, 2019 to find a pair of therapeutic shoes along with the orthotics themselves. These were to be paid through my insurance, which is where I usually send the request to, but the orthopedist said that they prefer to send it, so I had given the electronic contact information for my insurance to him. On September 18th, I phoned my insurance company to ask why I haven't received a notice for approval. According to them, they hadn't received the request from Custom Orthopedic. I immediately contacted Custom Orthopedic and the orthopedist claimed to have sent the request himself and that the insurance company is mistaken. Once again I sent the contact information directly to the orthopedist in addition to the contact information for the insurance supervisor. The orthopedist said that he would phone back the following Friday. He never did. After phoning Custom Orthopedic on September 21, I learned that the request to the insurance company was sent by fax, not email. This suggests that the fax could've gone anywhere since I hadn't given them the fax number that my insurance uses for this purpose. The person that I had spoken to didn't seem to care about the situation and directed my concern to the owner who would not be available until the following Monday. I've decided that if I have to wait another month for orthotics, I may as well get them through a different orthopedist.

I've been using active physio works for a while now. The staff are courteous and professional…read more Taylor knows his job well and is able find the necessary care and treatment for his clients.

Excellent staff overall. Justin is an exceptionally competent physiotherapist. My son anx I had…read moresome chronic conditions I.e. back and shoulder pain. We have been to many physiotherapists before. ,nk tangible results. My son's chronic vack problem was amazingly fixed by Hason in 5 sessions! My son had been suffering from severe back ozin fir years. As to.myself. my shoulder is no longer an issue. Thank you Justin and thanks all staff at active p w in serves place st. Albert