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    Advanced Orthopedic Systems

    4.4 (9 reviews)
    Open 7:00 am - 5:00 pm

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    3 years ago

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    14 years ago

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    Custom Orthopedic - We carry this brand

    Custom Orthopedic

    3.4(5 reviews)
    4.2 km

    I have been looking for shoes for the last year and a half with no luck. I have called or emailed…read morewhat feels like every store in Edmonton. Yesterday I went to see Tim and he was extreamily knowlageable about both footwear and feet. When I told Tim about the injurys I have he was ensuring and he was very eagger and willing to work around my handy caps. I had a a really hard time looking for a 14 2E extra deep shoe. I have tryed on up to 6E with no luck because the top of my foot was too low. I will be back to custom Orthopedic for my next pair of shoes

    Incompetent business…read more I went to this shop on September 4, 2019 to find a pair of therapeutic shoes along with the orthotics themselves. These were to be paid through my insurance, which is where I usually send the request to, but the orthopedist said that they prefer to send it, so I had given the electronic contact information for my insurance to him. On September 18th, I phoned my insurance company to ask why I haven't received a notice for approval. According to them, they hadn't received the request from Custom Orthopedic. I immediately contacted Custom Orthopedic and the orthopedist claimed to have sent the request himself and that the insurance company is mistaken. Once again I sent the contact information directly to the orthopedist in addition to the contact information for the insurance supervisor. The orthopedist said that he would phone back the following Friday. He never did. After phoning Custom Orthopedic on September 21, I learned that the request to the insurance company was sent by fax, not email. This suggests that the fax could've gone anywhere since I hadn't given them the fax number that my insurance uses for this purpose. The person that I had spoken to didn't seem to care about the situation and directed my concern to the owner who would not be available until the following Monday. I've decided that if I have to wait another month for orthotics, I may as well get them through a different orthopedist.

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    Advanced Orthopedic Systems - orthopedists - Updated May 2026

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