Great resort within minutes of Water Country and Busch Garden's. We had 2, 2 bedroom units on the…read moresecond floor. They were identical to each other and we could leave the doors open so that we could still feel like we were all together. There was 1 king with on suite bath with shower and jetted tub, 1 queen with a bathroom (no tub, just a shower stall) that had access to it from the bedroom as well as from the hall, a large dining area, galley kitchen, a good sized sitting room (could be used as another bedroom) off of the living room with a pullout sofa, chair, and tv. The living room had a pullout sofa too. They weren't the worst pullout sofas as far as comfort goes. There is a very small washer/dryer in the unit. It would have been nice to have a bigger/normal size washer/dryer unit. There was carpet in all areas except for the kitchen, hallway, and bathrooms. Not my favorite. It would have been nice to have a vacuum in the unit as well as a mop. The broom and dustpan provided were useful. The kitchen was not the most stocked I've seen. It could have had more pans, serving bowls, a Keurig, there weren't any storage containers to store food in the frig. We stayed in The Townes and the pool area was nice. A snack bar and a place to order drinks would have been a plus. They did have this in the past but it was shut down due to Covid. There is a trash bin out front which was convenient. No elevator but it wasn't bad. Overall a great place to stay.

We stayed at the Townes section. The unit was nice, and well decorated. However, it's a bit dated…read moreand can use some renovation. We really liked the location as it's relatively quiet and away from the hustle and bustle of the historic areas. Grocery stores and shops are close to the resort, which makes it quite convenient. Would give them a 5 stars if they refurbish their units. Also, wifi speed in the units was pretty pedestrian.

Great place Great Price. We stay here all the time we're in Williamsburg. $90 a night on Booking.comread more

READ THIS BEFORE you think of buying a timeshare at King's Creek. In 2018 I purchased a one week…read moretimeshare for a 4 bedroom unit at the Estates at King's Creek. I loved it, but in 2021 when I attended the owners update meeting King's Creek encourages all owners to attend when they are vacationing at their time share, I somehow let a salesperson talk me into trading my 4 bedroom Estates for a 4 bedroom unit in the Townes, and paying an extra $10K to do so. My adult daughter came along to the meeting with the expressed purpose of making sure I didn't spend any more money on upgrading my timeshare (I had started in 2009 with a 2 bedroom Townes for $10K, then traded up to a 3 bedroom Cottage for another $10K in 2013 before spending an additional $10K to get the 4 bedroom Estates). The salesperson's name was Jeff K. and he convinced my daughter that "Your dad is so close to owning perfection if he just spends $10K more to get the 4 bedroom Townes, and unlimited $400/week vacations at resorts all over the world". Jeff was a very persuasive salesperson, and managed to talk my daughter into telling me it would be a good idea to spend the additional $10K. What a disaster that turned out to be, as everything Jeff told us was a total lie. I found that out when I went on the Kings Creek site to find a $400 week somewhere on the East Coast (didn't have them money to fly somewhere). Turns out that to get access to the domestic resorts, I had to pay another $3K!!! On top of that, the 4 bedroom unit in the Townes, (which is basically a collection of two story town houses with shared walls), has walls that are paper-thin, and neighbors who are often very inconsiderate. You hear EVERYTHING from your neighbors! When I complained to King's Creek that Jeff had lied to me, they told me they have since fired Jeff, but they would only help me if I spent another $10K to move back to the Cottages, which are stand alone units, (and therefore quiet). But as mentioned above, I had already spent $20K to supposedly upgrade from the Cottages in my two moves since 2013! Now they want another $10K to go backwards $20K!! Total joke. Based on my experience, King's Creek and their parent company, Spinnaker Resorts are incredibly dishonest and greedy. Financially, this has been the worst decision of my life.

Our family of four booked a two-bedroom suite at Club Wyndham Kingsgate and had a great stay! We're…read morefamiliar with Club Wyndham properties and really enjoy knowing what to expect in terms of the little things - dishes, toiletries, kitchen supplies, laundry, etc. One thing worth mentioning for anyone booking through Airbnb: our reservation was through Extra Holidays, which is affiliated with Wyndham and is an authorized way to book stays at Wyndham vacation properties. I had read reviews about some guests having issues when arriving with third-party reservations, but we didn't experience that. We did have one small hiccup because the name on my Airbnb account didn't exactly match the name on my ID. Definitely double-check this before arriving, because the reservation name needs to match your ID exactly! Thankfully, since our reservation was through Extra Holidays, the front desk was able to contact them and get everything corrected in less than 10 minutes. We did not get hit with a sales pitch at all. Our suite was very clean and had everything we needed. The kitchen was stocked with dishes, soap, dishwasher detergent, and other basics, and we also had a washer and dryer with laundry detergent provided. The coffee was surprisingly great, too! I especially loved how easy it was to text the resort if we needed anything - they would bring extra coffee, dishwasher detergent, laundry detergent, etc. right to our door. One thing to be aware of is that the buildings are set up more like apartments/condos and do not have elevators. We were on the second floor and had no trouble getting our things upstairs, but if stairs are difficult for anyone in your group, I would recommend requesting a ground-floor unit if possible. We packed a LOT into our Williamsburg trip, but somehow my kids' favorite parts were the amenities at the resort! There is a resort fee paid at arrival - I believe ours was around $45 total for our family of four for three nights - but we felt like we got a ton for it. We enjoyed the arcade and video games, mini golf, pool, hot tub, and more. There's also a gym, indoor sauna, and adults-only pool that we didn't get a chance to use. There's a bar and restaurant on site as well. The resort even hosted a pool party during our stay, and my husband got a free beer! Overall, we would absolutely stay here again. For the price, it's really hard to beat everything you get. It was a great home base for exploring Williamsburg, Jamestown, and Yorktown, while still giving our kids plenty to do when we were at the resort. Having a full kitchen and laundry in the room was a huge bonus and helped us save some money by cooking some of our meals ourselves. We had a wonderful stay!

We booked this for a random summer weekend, arrived late got room#903A no problems checking in…read more We had a great room in building 9, good location as well right in between close to the pools & game room areas & short walk to the check in area. Our room was spacious, nice kitchen & seating area, comfy bed & good toiletries to use. The grounds are nicely kept, u have 3 pools not bad best is the adults only pool which was nice. They have a Sly Clyde on premises good for food & drinks, we kept getting the Frozen tropical one nice & refreshing, some beers as well not bad. Only complain was weather was a little choppy so they made u get out the pool a few times which u can understand but u couldn't use the indoor pool either? Which didn't make sense. They have a game area inside, movie theater, tennis court & restaurant where u can also grab some food for sit down or take out. Seems like a lot of complains about the resort looking outdated? our building was nice, we thought the grounds looked good very colonial which I would assume u can expect it being colonial Williamsburg. We had no issues with checking in, out or were bothered with any type of sales pitch am sure our late arrival helped with that. Overall we had a nice stay, we enjoyed our time & would not mind coming back for a future visit as this was a very easy trip.

The hotel was fairly decent with a clean room though there were signs of wear and tear on the…read morecarpet and some of the fixtures. We were disappointed that the breakfasts are no longer complimentary. Parking is good and ample. The front desk and restaurant crew were very helpful and greeted us every time. Shout out to Nancy who went the extra mile to ensure we had what we needed. The hairdryer was broken in our room and another clerk (sorry I do not recall her name) quickly went and brought us another one. The mattress seemed a little firm and was not as comfortable as other Hilton facilities, but maybe it's a sign I am getting older. We appreciated our stay but have experienced better at other Hilton facilities. This does not mean that the staff are not attentive, just a different experience for us this round. Swimming area was nice though a bit warm. Water temp was nice. Hot tub was not working very well, but they were aware and were trying to address it. Great location close to a lot of local attractions and great restaurants.

I stayed here 4 years ago and had a horrible horrible experience with staff members in my room -…read moreone wasn't even wearing anything identifying them - about a half hour before check out - when we were trying to get everything into our car (we came back up to the room and they were in there - it was unclear why because they weren't cleaning). They said "we thought you already checked out." I had not and felt extremely intruded upon. I gave it a second try last weekend - never again. This time there wasn't much the staff could have done. The hallways and main corridors were super warm. The room was renovated and was clean - mostly, however, the walls were super thin. One one side a family was blasting the movie Hamilton halfway into the night while on the other side a toddler was screaming for hours. The child did not sleep until after 1AM... so neither did we. I don't blame the other guests, however, structurally I would not stay here. The doors were also thin so I knew who was running down the hall and talking at all hours. I was lucky - our room, 403, was near the end of the hallway. I can't imagine what it would have been like in front of the elevator. At breakfast the person helping us kept standing there staring at us. Each time I went back up to the buffet, I felt their eyes on me. It was quite uncomfortable. Finally, worst of all, I did not feel safe in my room. The hitch that holds the door closed was loose and I didn't trust it to keep us safe. I reported all of these concerns at checkout. I was not even thanked for letting them know, muchless had anyone apologize for the experience. This one is a nope for me.

This place was great. The rooms were very spacious, with a jacuzzi, a large master bed, good…read moreshowers, and a roomy kitchen area. The resort included an outdoor pool, an indoor pool, and and adults only pool (all of which had a hot tub). They had mini golf, tennis/pickle ball, and a playground. My only problem with this place was that the wifi was terrible. Additionally, our neighbors upstairs were constantly stomping and yelling. It made it very difficult to relax.

Booked through RCI for a week stay to enjoy a nice family vacation. I needed to book two rooms…read moresince I have a large family but Club Wyndham only allows for one room per name so I had to get a guest certificate and put the other room in someone else's name. The check-in process was easy and they give you a little wristband that has room access and access to all of the resort areas which is nice. Nothing worse than losing your room key card or having it de-magnetized and it doesn't work. Once I got to our rooms, I noticed that everything appeared to be clean. The toilet had some calcium buildup in mold on it though, so I had to clean them myself. The units came furnished with plenty of plates and utensils. The only issue I noticed was that the cabinets appear to be older and not well maintained. There was a lot of Boeing And peeling as well as water stains. The resort had a lot of amenities on site. They had an adult only pool a regular outdoor pool and a indoor pool. The grounds also had a tennis court basketball court volleyball net and miniature golf. I did take a few strolls around the property and everything was beautiful and well-maintained. Overall, a good value for staying for the week. I was offered to sit through a presentation for some discounted Busch garden tickets, but I had already purchased my tickets prior to arriving so I did not attend the presentation. I see that many people were dissatisfied with the high-pressure sales. I'm glad I did not attend. The brief presentation probably would have ended up being several hours. They did Cole offering the presentation every morning, but I still declined. The location was very conveniently located near Busch Gardens with plenty of amenities in the area as well.

VRC getaways Customer service was wonderful. Great vacation and a great price.read more

Be very careful when dealing with this business. They seem to specialize in bait-and-switch…read moretactics. Also, if you pay them anything toward a reservation, do not expect to get your money back--even if they promise a refund. I made a reservation through them and was charged an additional $169. However, I never received any confirmation email for the reservation. When I contacted them to cancel it, they assured me that it had been canceled and that a refund would be issued. After waiting about a week without receiving the refund, I called again and was told by another agent that the reservation had never been canceled. I requested the cancellation again and asked to speak with a manager. I was promised a callback from a manager, but that call never came. It has now been over a month, and I still have not received the refund despite numerous phone calls and emails. They refuse to connect customers with managers or anyone who can actually resolve the issue. I also had another reservation with them that I canceled, and I am still waiting for that refund as well. This has been the worst and most frustrating experience I have ever had with a business. Based on my experience, I would strongly advise others to avoid using this company.

In terms of a comfortable room with decent value, I give this place 5 stars. My room was super…read moreclean and comfortable. The mattress was firm, and the air conditioning worked really well. The staff was all incredibly friendly and attentive. The coffee shop was super convenient. At one point, I left my room for 45 minutes and came back and the whole room was completely done up and clean. I'm not sure if I just had great timing, but it was super convenient for me. It looks like others haven't had such a great experience, but I really did.

There was a convention checking in, but we were not part of that and had to stand in a long line…read more The room was fine, clean, beds were comfy. Nice balcony. The AC was running all night and it was either too hot or too cold; we kept getting up and trying to adjust it. Didn't sleep well. Wish the bathroom had a fan. Why don't hotels have separate floors for families with kids? And why don't families with kids keep their kids from running and yelling through the halls late at night? My complaint really is the breakfast buffet. No price posted. We were not told we could order omelets until after we got the buffet. The food was horrible, inedible "eggs," cold potatoes. If we knew it was going to be so expensive and so awful, we would have gotten snacks with our diamond points instead.

Lovely resort. The staff was super friendly and accommodating even though my check in was a little…read morecomplicated using a Kingsmill gift card. The views were great. Dinner at Eagles was easy and casual.

We arrived to a beautiful registration building and a brand-new spa and gym. The property looked…read morealmost empty, but we still had to wait for the hard 4:00 p.m. check-in and were told our room was not ready. The stairs to our room looked worn out and run-down -- the first red flag. When we opened the door we were hit in the face with a strong mildew smell mixed with an overwhelming chemical perfume. Even my wife could smell it, and she lost most of her sense of smell after COVID. The carpet tiles should have been replaced about 20 years ago. I've been in the carpet business for 40-plus years. I know carpet. The rest of the room felt dated except for new ceiling lights. Housekeeping used so much perfume and cleaner to cover the old-carpet odor that it was over the top. Anytime I was in the room I felt dizzy. Dinner at The King's Arms was wonderful. That night we went to bed exhausted and woke up extremely dizzy and nauseous. I could not get out of bed until my wife went to CVS for Dramamine. We were supposed to take our daughter on rides at Busch Gardens that day. The Dramamine helped during the day. The second I walked back into the room, the spinning started again. I did not ask for another room that night because I assumed every room was treated the same. We booked the Woodland Inn, left most of our things at Kingsmill so we could catch the waterpark shuttle in the morning, spent the day at the waterpark, and came back to the same mildew, chemical smell, and dizziness. At that point I was sure it was the room -- not food poisoning, not heat. Online research confirmed those cleaning products can cause exactly this. We moved to the Hilton Garden Inn. Relief. I paid for two extra hotels out of pocket. Friends stayed here the week before. The wife said it did not feel clean and told us to go somewhere else. Her husband said it was nice. We should have listened to her. Four days later I am still dizzy and waking up with a headache. I emailed a manager. He said he talked to housekeeping, they noticed no chemical smell, and they work with those products every day. He took one night off the bill. I will not recommend Kingsmill. They spent millions on a spa and gym for residents and left guest rooms with old carpet and heavy chemical perfume. Do not stay here if you are sensitive to odors. Copy the body into both Google and TripAdvisor. Use the title on TripAdvisor only. If you want a shorter Google-only cut (roughly half this length), say so and I'll trim it.