My two pups were absolutely adorable when groomed by pretty paws. The staff was friendly and were…read moretimely. I will continue to use them for my fur babies.

I cannot stress enough how utterly disappointed and hurt I am by the treatment of this company. I…read moream a cancer patient undergoing chemo, radiation, surgeries with crippling neuropathy . I have a an emotional support dog, she is a Keeshond named gidget and means the absolute world to me. I am personally unable to brush her and bathe her and these people gave me grief, humiliated me and made me feel awful because she is really matted and they refused to bathe and groom her.

This place is AMAZING!!!! My husband was a patient in a local rehab facility and their location was…read morejust down the street....wonderful people, wonderful service, prompt was and fold service and extremely reasonable pricing!!!! I highly recommend!!!!

Very clean. Helpful owners and workers. Quick service. Easy to find. Car wash and dog wash plus…read moretacos in the same spot

The customer service at Pet Supplies Plus, Johnson City, Tennessee is exceptional. We've always…read morebeen warmly greeted when we go into the store, everyone is helpful, and the willingness to go above and beyond to help out a customer in distress is outstanding. On one of our trips there, our vehicle ended up with a flat tire. Two PSP employees immediately offered to help us get the flat tire changed out to the spare. In no time they had us taken care of and back on the road to go to an important appointment. That meant everything to know people were there willing to help us.

My husband Chris and myself have taken our seven-month-old Australian Shepherd, Nori, to Pet…read moreSupplies Plus twice for grooming. Her first visit was also her first professional grooming. We paid for a full groom with the Spoiled Puppy upgrade. The groomer was unable to finish her nails because Nori had reached her limit and said two groomers might be needed next time. We appreciated that she recognized Nori's stress and did not force her to continue. Unfortunately, our second visit was upsetting. Nori was checked in at 1:30 p.m. for a bath, brush, luxury shampoo, and conditioner. We returned to the store around 2:00 and did some shopping while we waited. We could hear Nori barking and howling, but we decided it would be better to leave rather than let her see us and become more upset. I do want to mention that the store associate who checked us out, also named Chris, was very friendly and professional. He checked on me twice while I was shopping to see if I needed help and was very pleasant during checkout. After leaving the store, we continued waiting to hear that Nori was ready. At 2:46, we received a message stating that her bath had not yet been started and referring to Nori several times as "he" and "him." This felt very impersonal, especially since it was supposedly the same groomer who had worked with her before. At 3:11, we were told the groomer could not safely complete the bath because Nori was extremely anxious, snapping at the water and biting the hose, bottles, and grooming tethers. The oatmeal shampoo was rinsed out, but the conditioner and remainder of the service were not completed. The groomer and team leader agreed that stopping was safest. I believe Nori was behaving as they described. She is a high-energy, seven-month-old puppy, and after waiting so long in an unfamiliar and stressful environment, she was likely frightened and having a temper tantrum. I also understand that this behavior can be intimidating to someone who does not know her. They did not charge us, and I appreciate that they stopped rather than risking Nori's safety or the groomer's. However, the long wait before beginning her appointment, the incorrect references to her as a male, and the inability to manage a young, anxious puppy left us concerned about the grooming experience available for dogs who need extra patience and handling. Nori came home very stressed, and the experience was upsetting for all of us. We were told on her report card, we would need to have a discussion before bringing her back.? WHAT!.. Nori had a scheduled appointment and you over booked causing stress and chaos for a puppy. We will not be back for grooming, supplies, or anything else. EVER!

Left my 8lb puppy for grooming. Asked for her face & legs to be shaved down: her legs were barely…read moreclipped her stomach was shaved crooked & she smelled like she had been washed with plain water. This was $75.00 plus a 10% tip. Though I can't totally blame her coming home sick with diarrhea on them- I do wonder!

I was looking my for a groomer in the Johnson City area, and they were accepting new clients so I…read moresaid why not! They treat my golden doodle so well - she had a great haircut and I am so glad I know I can expect great quality service every time I take her! Very reasonably priced too, especially since groomers are hard to come by. I haven't used the daycare side of things, but grooming is 10/10.

Love this place the are excellent and always available to get my dog in for grooming and a bath…read more They will ALWAYS call you back if they are busy.. Highly recommend them for all your grooming needs.

I'm not sure if this can be seen publicly. However, I hope it is. It is absolutely absurd that the…read moreowner is going to all the bad comments saying "I can confirm they were never here" in order to justify themselves. Not only is that bad business dealing, it is also a display of character (not owning up to their mistakes). Hopefully, they can learn to do better and stop cutting up all these beloved pets, making them bleed, doing incorrect cuts (after being told in detail how it should be), rude staff, and the poor waiting conditions. Very displeased with this business.

I cannot say enough incredible things about this wonderful business! Having been grooming since the…read more1960s, their decades of expertise, professionalism, and genuine love for animals shine through in every detail. The owner took the time to walk me through everything thoroughly, demonstrating deep mastery of dog care and breed specific grooming standards. I brought in my two dogs, Beignet and Strudel, completely overgrown and shaggy. They walked out looking like pristine show dogs not a single stray hair out of place. What stood out the most was their unparalleled compassion and tailored handling! I was so worried at first since my older dog Beignet has severe medical issues including being completely immobile. Thankfully, there was no need for me to worry at all as he was in the right hands here! A huge, heartfelt shoutout to Catherine, who went above and beyond with him. She took extra time, stayed mindful of his physical limits to ensure he was never over extended or in pain, and treated him with pure gentleness and dignity. In addition, my newer dog Strudel is an energetic young puppy who is still very unfamiliar with the grooming process. They handled her wiggly excitement with incredible patience and ease, turning what could have been a stressful experience into a total success. (I'm so sorry I forgot the name of the wonderful young lady who took care of her!) To top off an already 5 star visit, they sent the most adorable photos of both pups looking fresh, happy, and proud. If you want a groomer who combines historic expertise with genuine, compassionate care especially for seniors, special needs pets, or rambunctious puppies this is the place. 100% recommended!!! I've never been to such an amazing dog grooming business in my life. THEY ARE THE CREAM OF THE CROP!!!

Sharon and Staff are Great People, Very caring and understanding our pet needs. Always happy to…read moreexplain any problems that have occurred, and will correct them if needed. Catherine Rose grooms our Shit Tzu, and does a gorgeous job. We Love them ALL! F.W.

Great place for grooming. All expectations or exceeded. Always on time and my dogs get pampered for…read moretheir spa day

From the owner: At LB's Grooming Spaw we value you and your fur baby. We are certified in all dog breeds. We offer…read morea variety of packages to get your pup cleaned and styled to your needs in a spa like setting. As an all breed grooming spaw our prices are based on the weight of the pup! Hair color, nail polish, feather extensions and earrings are just a few of our creative grooming options avaliable. We specialize in all natural skin care and scissor styling. As the owner and Groomer of LB's Grooming Spaw, I Lynze promise to take the best care of your baby with my 6 years of grooming experience and 13 years in the grooming field. You can be sure they will be safe and loved! My bather Felicia will make sure your dogs are cleaned and tangle free. As a staff of 2 it is our passion to make the experience at our cage free Grooming Spaw personable and reasonable.

We always enjoy going to Pet smart even if we are just browsing the pugs love the attention and…read moregetting to see other dogs

Highly recommend this peticular petsmart always care, the…read morevet there isn't the normal one from others and are very very caring. but.... Special shout to Kevin for being great, he knows why

Holly did an AMAZING JOB! She had great scheduling availability and the location was easy to find…read more Prices are extremely reasonable for the high-quality value your pet receives. She treats all pets with patience and kindness. The shampoo smelled so good and the bandana to go home was adorable. My doggy, Shorty, left happy and cute as ever. She's very open to whatever style you want. She's also well organized and gets done in a timely manner. Highly recommended V.I.Paws Spa!!

From the owner: (Not a mobile groomer) V.I.Paws Spa offers top-notch grooming services to keep your pets looking…read moreand feeling their best. With a focus on creating a happy and healthy environment for your furry friends, i provide a range of grooming options tailored to your pet's needs.