My two pups were absolutely adorable when groomed by pretty paws. The staff was friendly and were…read moretimely. I will continue to use them for my fur babies.

I cannot stress enough how utterly disappointed and hurt I am by the treatment of this company. I…read moream a cancer patient undergoing chemo, radiation, surgeries with crippling neuropathy . I have a an emotional support dog, she is a Keeshond named gidget and means the absolute world to me. I am personally unable to brush her and bathe her and these people gave me grief, humiliated me and made me feel awful because she is really matted and they refused to bathe and groom her.

Clean and machines are all in good working condition. Great having staff availabke with assistance…read moreand you also witness how well they take care of the facility.

As far as laundromats go this one seems like the most legit. I don't often visit laundromats, but I…read moresuppose that when I do it's at Kaylee's (Pit Stop). Drop off service or do it yourself. The washers range from $7 (commercial washer) to $4 (standard) and the dryers are $3 (commercial) to $1.50 (standard). Each cycle lasts about 20 minutes. Overall a decent place if you're in a bind for a washer and dryer service.

Hi Everyone, Wanted to share a positive experience I…read morehad with my groomer, Tyler at Petsense in Elizabethton today (as-always)! I've been coming to see Tyler for about a year and my dog Willow absolutely loves him! He has a kind and gentle nature and is great with my Dog! Tyler makes sure she is calm and her rabies shot is up to date to protect her and the other fur Bebe's that come for their Grooming. I really appreciate the care and loving nature he takes, when grooming Willow, like she was his dog! What more could you ask for! Her grooming and nail care is right on point EVERY TIME! I'd recommend him and TSC Petsense for all your fur BeBe goodies! Thank you for all you do, K.E. In Elizabethton, TN

Cierra groomed our 2 year old beagle yesterday and did a fine job, especially on his nails. They…read moreare nice and short and his coat is soft as ever. The basic package took about an hour with an appointment, the cost was reasonable and he was very happy when we picked him up. Thank you!!

Excellent customer service at this store. Always helpful and friendly. The prices are comparable to…read moreother pet supply stores. For a somewhat small store, they carry a very nice variety of options. Their pet washing stations are clean a d easy to access. I havent used their grooming services but know that they are required to abide by state laws, so if they are unable to provide a specific service, i would imagine it itsnt because they dont want to, but more because they simply cannot. I live 45 minutes away, and when i have business in the area, i make it a point to stop. Highly recommend.

I love going here for turtle food. Their employees are always extremely nice and knowledgeable on…read morewhatever need that you may ask or have. Some of the things are little pricey ( Dog clothes and some treats ) but things in aquatics are cheaper ( except for some lights) I am not sure if they do price comparison because I have never asked. Over all I love PSS .

We always enjoy going to Pet smart even if we are just browsing the pugs love the attention and…read moregetting to see other dogs

Highly recommend this peticular petsmart always care, the…read morevet there isn't the normal one from others and are very very caring. but.... Special shout to Kevin for being great, he knows why

I don't even want to put one star because these groomers drown my neighbors dog and her dog died 3…read morehours after the groomers and she took her to vet at that point and the vet said that her dogs lungs were full of water and they couldn't do anything for her dog and her dog had just left these groomers and went straight to the vet because she knew something was wrong with her fur baby and she died within 3 hours after groomers and she did not have her fur baby anywhere around water so I know you love your fur babies so I wouldn't think twice about taking my fur baby to these groomers. Thank you

Brought 2 Yorkies in that needed nails trimmed, teeth brushed, and anal glad expression. They were…read moreboth seen right away and all services were performed as expected. Staff was great and so were the companion kitties and puppies. Place was clean and didn't smell like wet dog. Pricing was fair and reasonable.

Love this place the are excellent and always available to get my dog in for grooming and a bath…read more They will ALWAYS call you back if they are busy.. Highly recommend them for all your grooming needs.

I'm not sure if this can be seen publicly. However, I hope it is. It is absolutely absurd that the…read moreowner is going to all the bad comments saying "I can confirm they were never here" in order to justify themselves. Not only is that bad business dealing, it is also a display of character (not owning up to their mistakes). Hopefully, they can learn to do better and stop cutting up all these beloved pets, making them bleed, doing incorrect cuts (after being told in detail how it should be), rude staff, and the poor waiting conditions. Very displeased with this business.

I have taken our shihtzu here for a few years. grooming ok. I had a little dog. I can't remember…read morethe breed. I'm very forgetful. anyway the cut her so shot she didn't even look like my Kiki. she looked like a drowned rat. well we no longer have my Kiki. I just got a pomapoo. she had lots of curls as she was more poodle. but also grew some straight hair. I said trim up the straight hair that has gotten long and still have his poodle hair. shave feet leave legs long, and put a fluff on top and clean up the face.!they got the fluff and face fine. her body was shaved. had a fit. I am so livid. I will never take my dog back there again. I don't know who cut the body but they did a horrible job!! full charge and no apology. And beside that. the place stinks. and I don't think any of them know what they're doing, bye bye precious paws.

This place is terrible and is basically a place you pay to torture your animal. My wife took my…read morehusky for a nail trim and they hacked that poor dog's feet up. She came home STILL bleeding after 45 minutes in the car. I wouldn't let them touch a stuffed animal, let alone a living one you love and care for. NEVER AGAIN! P.S. They only get the one star because I HAD to.

Best vet in tri city's so caring . They truly love and care for our fur babies. Staff is great.read more

Very caring and prompt, answered questions by phone when I needed a quick answer. Thank youread more