It was the most traumatic appt.
I went in under the Seniors Dental program.
My hygienist was condescending, rude and kept reminding me that since I survived C, then this should be easy. SERIOUSLY!
A positive thing was the Dr Lee's attention to my needs.
The other was the techs. I had an anxiety attack from being in the chair for over an hour. I told the hygienist that I was having pain in my back and around scarred areas. She seemed preoccupied with finishing up and getting me out. She offered no help.
I had a planned visit for just xrays and assessment.
I was there well over 2 hours and the claim they submitted did not include the extras that were not planned or discussed.
The future claim was also short on some items which would have costed me many more dollars.
Please do your homework before consenting to treatments. Know what is being done, how much time is involved, what can be done for you if you need a break, what are ALL the expenses.
Call Sunlife to review the claim and possible costs and items not included.
Be your own advocate. Take someone with you to listen and ask questions.
Do NOT just trust them because you've been there before. read more