The views and esthetics are 4 stars for sure, but service was horrible and became very unprofessional. (5 stars if there are not any people at the museum, which there were. Was an odd setting with people milling around the museum property, located right next to the venue and seen behind the cross). I should give 1 star, but the beginning started off ok, so a 2 it is.
My son and his fiance needed an affordable wedding venue in October 2023 and found The Park Home Ranch available. Sadly, he was not able to afford the extra services that were up-sold , so he and his new wife only rented the barn. Extra things like servers, bartender, etc. were out of their price range, so they had friends/family assist which worked out fine. There was only one Park Home Ranch staff person that was available to direct. At first she was helpful and friendly, but that didn't last. Not sure when she left, but she returned at the end. The rental was until 11 pm. Wedding went on as planned with a few normal hiccups, but it was the end that I was horrible. They were starting to wrap up the celebration, as we all knew we had to be completely out by 11 pm. At 10 pm, the Park Home Ranch staff person came in hot and told them "you have to leave now and take your trash with you!!! (I emphasize the explanations). When my son explained to her that we would be out by 11 pm as contracted, this woman literally continued yelling at him, in front of the guests, "that this was the worst party she's ever done, that everyone was horrible and that everyone had to get out". Again, appalled that my husband and I and most of the guests overheard this. The DJ was stopped and pretty much everyone that was still there started grabbing stuff and throwing it in whomever's car/truck they could find to be re sorted and distributed back to the bride and groom later. We were out earlier than 11 pm, and took "all our trash with us."
What an absolute nightmare to have whomever this staff woman was completely ruin the last hour of a wedding celebration. When speaking to my son and his wife about this, they said when they talked with Elizabeth the owner, her response was "maybe she was having a bad day" and that she said that we were the ones causing trouble. Seriously??? No apology or offer to refund even a little bit, or reprimand this employee? The bride's mother also called to complain. It was very business unprofessional. Most in attendance were professional adults. No one "trashed the place", everything was left as it was found, but the impression was made.
Final thought, make sure you get what you contract for. The niceties are great in the beginning, but a wolf in sheep's clothing...... Make sure you understand everything before signing. And don't let a disgruntled person ruin your wedding. Find somewhere else. read more