The office was warm, and comfortable. They had a lovely, well-kept saltwater aquarium. And coffee, cocoa, drinks and snacks.
But far more importantly, the staff were all courteous, professional, warm and friendly.
There was a huge sign saying that if you weren't a patient, and had cold or flu symptoms, to go away, and that if you were a patient with symptoms, to let them know, so they could give you a mask and take precautions so you wouldn't infect anyone.
Everyone there was really friendly, and incredibly efficient. Before I even went in, someone called me to make sure I knew the correct time for the appointment. They asked me most of the questions that would appear on paperwork over the phone, so it would take less time. The remaining forms took like two minutes to fill out, and were ready as soon as I got there.
When I went into the machine, the nice ladies who did the imaging were friendly, made sure I was as comfortable as possible, and were careful to get good images. The images were on disk and ready to go about two minutes after I left the gadget. They say they'll have the reports and analysis ready for me by noon tomorrow!
It's sure as hell nice when people do their jobs right, AND can keep a genuine smile on their faces while doing it! read more