I hired Mike/Tax Cleanup in April 2025 to help me file several years of back taxes and get…read morecompliant as a 1099 worker. I was quoted approximately $4,000 and was told my entire case would be handled. I provided organized records, mileage logs, income documents, and supporting information through the client portal early in the process. After that, communication became extremely difficult. For months, I repeatedly called, texted, and followed up asking for updates. Many calls went unanswered, messages were ignored for long stretches of time, and I was frequently told things like "I'm busy right now" or "I'm out of the office, I'll call you back," only to hear nothing further. When I was finally able to reach him, it was often late in the evening and I was repeatedly asked to resend information that had already been uploaded previously. I have included screenshots showing the pattern of communication and lack of response over time. One major red flag for me was being asked to have my wife sign a power of attorney that was backdated roughly 20 years, despite the fact that she is only 36 years old. By December 2025 -- roughly eight months after I originally hired him -- the returns were finally "ready" to submit. When I asked about payment options with the IRS, I was told I would "have to" pay well over $1,000 per month. When I explained that was not financially realistic for my family, I was essentially told I had no other options. I also asked about representation before the IRS and was told I could either handle the calls myself or pay additional money for him to do it, but that the outcome would supposedly be the same either way. At that point, I lost confidence in the process. I ultimately reviewed and corrected portions of the returns myself and submitted them directly to the IRS by mail. Some returns contained errors that required correction after rejection notices were received. After educating myself on the IRS process and speaking directly with IRS representatives, I learned there were in fact multiple compliance and payment-plan options available depending on financial circumstances. My experience was extremely frustrating, drawn out, expensive, and ultimately left me feeling like I had to finish the process myself after paying thousands of dollars for professional help. Use caution and do your research before hiring this company.

Mike really knows his stuff! And he knows how to handle issues with the IRS! If you need help…read morewith tax issues with the IRS, Mike is the guy in your corner to get it handled.

Very helpful and let you ask questions and work with you - make you feel good about getting your…read moretaxes done!

Been using these great people for over ten years. I'm self employed and my wife's a teacher,with 8…read morekids, they have always prepared our taxes well , even my mother in law's taxes with her annuities. We can't say enough about Julie and Mahmoud. They always let us when to expect our returns, and always return calls.

beware!!!!!! i was scammed from abanoub and zetax!!!!! he did my taxes in 2024 and 2025. i paid for…read morehis services in april 2025 and 2026 for tax years 2024 and 2025!!!! all good!!!! tell me why---- in july 2026 i just saw that he used my account and routing number from my personal tax return. and stole $1000 from my account!!!!! he is a scammer!!!!! his business is horrible!!!!! tax preparers are obligated to confidentiality of all documents but most importantly my bank account and routing information!!!!! i will be filing a police report and make sure no one else deals with this scammer!!!! this is a federal offense!!!

Even this late in the tax season, we were met and had our taxes prepared very quickly. The value…read morefor this service was great. When we asked what we could do to lower our tax burden, we were given great advice! Mr. Salama provides a valuable service!

Great CPA! I used them to file my individual taxes. It was fast and easy. Only had to make 2 calls…read moreand it was done. Definitely recommend!

I have been using AE tax LLC, for last 2 years. I am very happy with his service. He is vey…read moreknowledgable about IRS TAX law.

When I got married and bought my first house, Raul with CPR Tax Associates was there to help me…read moredeal with all the extra stuff that comes along with taxes when you aren't just filling out a 1040EZ. Then, when I went 100% freelance contractor, he was there again to help me figure out everything that goes along with self-employment. CPR Tax Associates has helped several of my friends and members of the community with their tax-related problems, and I plan on continuing to go to them with mine. Thanks, guys.

Raul helped me catch up on some late tax returns. He was very quick, accurate, and extremely…read moreknowledgeable and professional. I highly recommend his services!

My wife called to make an appointment today. The moment he…read morefound out she was from California and she was Asian he rudely changed his demeanor and said he was booked, not able to take new clients. When she asked him if he knew another good CPA he again was rude and told her to find one on Google or Yelp. Not a nice person. You can do better Robert Gralla.

We moved to Little Elm 10 years ago, but kept our CPA in Grapevine (45 minute drive)…read moreThen he moved all his CPA clients to another CPA in Keller... even further. (He wanted to focus on his Financial Services.)Plus, we had never met them. The price was, well... not what I expected. Anyway, they did our 2021 taxes last year, but we wanted to find a local, small firm CPA for 2022 taxes here in Frisco/Little Elm area. Goodness, did we hit the jackpot after about walking into about 7 places. We stopped by Mr. Gralla's office. Talked for about an hour. Knew right then he was our new CPA, lives 10 minutes away. His prices are very reasonable! Very professional and detailed oriented person. He will be our tax accountant for the next decade at least! Thank You! Eric Erwin

I've been working with BIll for quite a few years now -- my experience had been stellar…read more Bill has a terrific knowledge of tax laws, appropriate deductions and the like. Years ago I was still using an online program to file my taxes. Bill saved me a lot of money and also educated me on various corporate structures or savings accounts that could save me a lot of money. He is very experienced, response, on top of things, and most importantly -- very ethical. Inside or outside of tax season Bill is very responsive with questions and practical advice on any relevant matters. I've since moved out of state but continue to use bill because he is skilled, very experienced, responsive, ethical and I can trust him! Also -- he is very reasonably priced. As a long time business owner, I'd recommend Bill highly to anyone looking for an ethical, experienced, highly knowledgeable and trustworthy CPA.

We went to Bill Driscoll upon friend's recommendation. 2023 was our first time with him to find out…read more3 years later they made a mistake and not included all of our income costing us $8,979.32 which they aren't owning up to their mistake after pointing out that we submitted our income on Word doc as well as providing them with supporting docs. I am very disappointed in their service and pray to God they didn't make any more mistakes in 2024 and 2025 tax years. We will not be going to Bill for this is a major mistake which they shouldn't be making.