Tiffany and her crew have taken great care of my family and our insurance needs (both car and home)…read moreover the years. They are always quick to answer questions and offer advice based on our insurance needs. Probably the best advice Tiffany gave me a few years ago was to add the KEEPER to my policy on a new vehicle we bought. When my kids and I were hit by a DUI driver one afternoon on our way home, our then 1 1/2 year old car was totaled. The driver of the car at fault was under-insured, which in normal circumstances would have left a hefty gap for me to cover to pay off my car and to purchase a new one. But since I had the keeper, my car was replaced with the funds for a brand new, current year model of what I had. (In essence, my 2014 Honda Pilot was replaced with a BRAND NEW 2016 model with all the same features my original one had on it). This was one of those times insurance DEFINITELY paid off. Without Tiffany having sat and explained the benefits of the KEEPER to me and convincing me it was a smart thing to do with a new vehicle, I would have been in a drastically different situation after that accident. If you don't have the Keeper as part of your policy, I'd reach out to Country Financial and see if your vehicle is eligible. It saved us a lot of headaches and a ton of money.

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

Not a good experience at all. You never know what you are getting. And when you have a complain,…read moreall they do is trying to patronize you.. The level of condescending talk they give you is pretty amazing. I was at Parish agency in another county. (I had to transfer because l moved and my husband was already with this agency). They might also not give a crap like this agency, but l would never know because they at least try (or pretend) to care. Here don't bother. Every single person l talked to is extremely condescending. Owner included. He even told me once (less than 1 month after l transferred) , "we cannot do business together if you do not trust us." Seriously? You are an insurance company, of course l will not trust you at first. It is "your" job to act a certain way so l get to trust you. And not just the service or the "l don't care mentality", state farm in general sucks a whole lot. They will draw you in with supposedly low rates which will soon keep increasing. Non stop. Almost every single month l have a different amount to pay. The price can increase suddenly to up to approximately $40 for just 1 car from one month to another. And when you have questions, you get a lot of bs. They are extremely evasive with information and make you feel bad for even daring to ask, almost like they are trying to say, "shouldn't you just shut up and pay whatever we ask?" And that seems to be a state farm thing. Every monthly bill is like a surprise gift box. What am l getting? How much more am paying this time? For now l am stuck there, but l am working hard to convince my husband to go elsewhere with everything (the house, cars, life insurance, and his mom's car). I am looking forward to taking a really long break from state farm. Maybe a forever break. 1 star is for the front desk lady being polite and a minimum decent and because l couldn't give 0.

In my opinion I would rate less than one star if I could. The staff is friendly and pleasant…read morehowever, we are very unhappy in the way a small claim that I had was handled or should I say not handled. I am restraining myself from saying much more. We are switching to another Agent.

We've had a great experience and couldn't be happier with State Farm and Alan Horne Agency. We…read morecontacted Lori to get a quote on our home and auto for 2026. She beat Progressive by $1000/year and our current premiums by almost $2000/year! And the coverages and deductibles are even better as well. She was so pleasant and easy to deal with! I hope we never have a claim, but if we do, I'm confident it will be handled as quickly, completely, and pleasantly as possible.

From the owner: We are a State Farm team passionate about insurance, financial services, our community, and…read moreprotecting families! We offer Auto, Home, Life, and Business Insurance in Georgia, Tennessee, Alabama and Florida. License #: GA-2858410, AL-3001283116, FL-W741670, TN-3001280592

Jackie from Jasper Insurance agency was absolutely amazing. I went in with a unusual need and she…read morewent above and beyond to help me.

From the owner: Your Local Progressive Agent!read more

Everyone is always sweet and kind when I call or come in. If I need assistance with policy changes,…read morethey are always there with assistance and suggestions!

I paid for a years worth of car insurance with H&h in Jasper. I paid over four thousand dollars and…read moretold them I did not want 6 months coverage I wanted a year and was paying for a year. I was told forwards and backwards I was paying for a year and made sure of it. The insurance agent even told me to come up with more money in a couple days to cover a years policy for a discount. So my hardworking dad did that for me. I paid in cash in person and left. I found out, out the blue my insurance lapsed after 6 months. I am convinced they scammed me, lied to me, took my money, wrote me down for less coverage, and pocketed my extra money. Anyone who works hard for there money and doesn't want it wasted, I wouldn't insure with them.