I would just like to say that Ashley Hilton does a really great job! She helps me every time I call…read morethat girl! Her social skills and customer service skills are great! Mr. Patrick, you did good with picking her for your team. She's a keeper, for sure! Thanks, Tammy Padgett

If I could give ten stars I would. We recently moved to Canton. We called this office and have been…read moreworking with Jaygien Haney. Jaygien has been beyond helpful and made our insurance transition very smooth. She is very professional and follows up immediately. Jaygien made us feel very comfortable. So glad we called this office and are working with such a professional as Jaygien. She has our highest recommendation!

I have never in my life felt as well communicated with and understood as I had with Jordan Smith…read moretoday. He was compassionate, humorous and at no point made me feel small or condescended. He went above and beyond, and likely deserves a raise xD

Justin was so helpful and knowledgeable! He took the time to ensure that I was aware of how I could…read morepay less for my car insurance. By the end of our conversation I had a lower rate. Thank you!

I'm a long time insured with State Farm. This office has experienced and excellent customer…read moreservice. I highly recommend them. also the Agent is easily available if you need to speak to her.

Terrible agent. Tried to up my rates in a scam. But I had already changed my insurance then she…read moretried to manipulate my previous payments. I'm a disabled black female. I don't know which one she was discriminating against. My brain is not disabled though. She made it bad for all state farm agents. She just moved to a new location less than 3 yrs ago and seemed like she was forcing the clients to pay the rent through manipulation. Go to her to be scammed. 1 star is too many

Just switched our car and home insurance to Mitchell Smith's State Farm Agency in Cumming, GA…read more30040. I worked with Grant Knight who was so pleasant and easy to work with. He took his time to explain things and really listened to my needs. Saved us money! Such a welcome change from the previous insurance agency we were dealing with. Highly recommend. Nancy T. in Cumming

After over 40 years with State Farm , I was transfer to this agent and the first transaction they…read moredid for me they blew It and when I was called by there relationship manager I was told that they get it right 95% of the time,Wow ! Not what am looking for in a Insurance Company !

Lee and his staff are wonderful. Shortly after we became part of the AmFam team our son had an…read moreaccident. They were prompt. They were fair. They had great customer service. Unlike other companies fluctuating rates all the tome. We definitely recommend American Family Insurance and Lee Dawkins as an agent. He's a pleasure and super knowledgeable!

I have an email from Lee confirming that he did not set up my insurance correctly. Instead of…read morecorrecting this, he and the company have either continually pushed me around to tell me this is my fault or have just not responded at all. This is our second agent. Out first was fired after it was determined he was not setting up accounts correctly. Lee said he was one of the h great customer service agents and would take care of us correctly. An email from him admitting fault in setting up our insurance which will include a significant loss after a sewer backup. My suspicions that they can't and won't correct this where confirmed when Daryl Latham (regional director) won't return my calls, Lee yelled at me on the phone, and Jennifer Odom (claims adjuster supervisor) didn't require follow up after her claims adjuster messed up our appointment time. She lied and said he would call the contractor. He has yet to do that or ask for his number. The initial claims adjuster was a joke. He gave us a $300 credit for a target wall sticker and gave us less than $800 for a vintage two piece cabinet. He only quoted is off a post on Amazon that was one piece and not even a currently stocked item. Lee and his team and AmFam should realize that I AM angry. Instead of sending me a report written by a field rep who hasn't even corrected and followed up based on our last phone call, they could get someone on the phone who works for the customers and address the email Lee sent admitting he didn't do his job correctly. Stay away from AmFam. If you value customer interaction, service, and your belongings.

Have used Dave Harden for all family insurance for more than 30 years. He always has provided…read moreprofessional, efficient, and comprehensive coverage from the time we bought a home to when our sons started driving. I remember calling him for an auto insurance claim some years ago and when I apologized he said, "That's why we're here...to make sure you are covered and taken care of." When our home was for sale and sat vacant for six plus months...he knew how to get the place insured and provide peace of mind. After all, that's what insurance should be. Howard H.

I wanted to give a wonderful endorsement to Dave Harden and Allen Sumrell and his staff at State…read moreFarm Insurance Company in Cumming. We have been long time customers, but recently, they truly went ABOVE AND BEYOND in helping us! I had an accident, and they were immediately on it. They were kind and helpful right away. They took care of the business end, provided emotional support, and handled everything quickly and painlessly! I know that many insurance companies work against you, but NOT Dave Harden's group! If anyone is looking for an honest, reliable, and professional company to take care of your insurance needs, THIS IS IT!! A true gem! We can't thank them enough!!

It was a pleasure doing business with Jason and his staff!!!! Amanda and Jason walked my Husband…read moreand I through everything!!!! I am normally skeptical about insurance agents and companies but these folks make you feel like family!!! I can not say enough good things about them I could go on and on. I suggest everyone switch to State Farm and go see Jason you will thank me later!!!! Amanda's smile and awesome personality is icing on the cake. I left with money saved and a awesome insurance agent that genuinely cares!!! Thanks for taking care of us and treating us like family!!!

Unfortunately, what started as a great experience with Savannah and Jason, ended terribly. Our…read morequotes looked great across the board, we paid the initial payment and subsequently cancelled our prior insurance. From there, the care, attention to detail and support went downhill. All of our policies were misquoted, with coverage not being the same as what was sold to us or that of what our declaration pages provided. Our homeowner's policy took over a month to go through underwriting to come out incorrect and not even covering the full value of our home. When Jason was tasked with responding to our concerns, he deflected on State Farm's systems or that Savannah made mistakes. There was never an apology or desire to proactively communicate. When we would connect to Jason and team, it would take days for responses where ownership or again, proactive fixing was never done. We are two months into this journey and our policies are still being fixed. Jason has decided to back out of helping to right his agency's wrongs and has requested we move to a different agent. The pass off of garbage work to another agency is a true indicator of their work product at this office. We've actually laughed at how wrong this entire process has gone considering the glowing reviews Jason's office has. Perhaps we just happened to capture all of the mess ups and issues? Regardless, find yourself a referral and I hope you don't onboard a PT job managing an insurance agent who can't seem to get it together. Let alone allow someone to play with your hard-earned assets like we have-it's unsettling how flippant someone can be.

I have never met a more knowledgeable and friendly agent than Caleb. Right next to Nofos, you can…read moreexpect someone that has all the answers and will do whats always best for the insured. Its good to know that there are places that will just give you all the facts and info and not pressure you. I would recommend this place to anyone

I'm sorry I just never had a good experience with them. My insurance was double this month. I call…read moreto find out why and she said I you didn't pay. At the time I was at work so I'm like okay, I'll look at it later and then just pay it. I looked at it later and I did pay it. The service just sucks every time I call this place. I have to put my big girl panties on because I don't know what kind of attitude I'm gonna get from these people. I've been paying these people for years. I do not know them never met them . Don't even live in the same town (Darien) as and them. It's just a dead loyalty for nothing. I always feel like I'm being got with these people.