Cancel

Open app

Search

The Sanford Group

3.5 (4 reviews)
Closed • 8:30 am - 5:30 pm

Get a quote

You can now request a quote from this business directly from Yelp

Services - The Sanford Group

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

The Sanford Group Photos

You might also consider

Recommended Reviews - The Sanford Group

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of D H.
1
31
0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Funny. Blame it on the customer you're not serving, but getting paid to serve. I wouldn't expect much from the Sanford Group.

Business owner information

Photo of BILLY S.

BILLY S.

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - The Sanford Group

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Allstate Insurance Agent: Steve Moranos - Alex Starcher - Licensed Sales Professional

Allstate Insurance Agent: Steve Moranos

(8 reviews)

I absolutely LOVE this Allstate Agency! Steve reviewed my…read morepolicy and Sara, Dusty and Sarah are ALWAYS helpful and kind! I ABSOLUTELY recommend this Agency if you want professional and compassionate customer service! Yall are so AWESOME!

Avoid. Poor communication from the office, and they didn't do what they said that they would…read more Negatively impacted me. I have zero trust in them and will not ever insure anything with them again. I highly suggest that you look elsewhere. Edit: In response to your comment that you left below: I have it in writing from your office that the policy would be cancelled with a date of 10/12/25. "Thank you for the reply David. I'll make sure this gets cancelled effective the renewal 10.12.2025 If you ever want to start coverage again on any line of insurance, please reach out to us!" No additional funds were requested after that email. I never received any other correspondence asking for money until you had a collection agency reach out (months later). Do you really think that I had a problem with paying $27.96? Based on your comment, you did not do what you said you would do. I stand by my review. I also find it funny that you haven't had a lot of reviews until I left this one and yet just minutes after your reply, you have 2 new reviews in the last hour both to give you 5 stars. Sounds like you went reaching out to try to counteract a negative review. That seems kind of shady.

Jason Sizemore - State Farm Insurance Agent - State Farm Agent

Jason Sizemore - State Farm Insurance Agent

(2 reviews)

Unfortunately, what started as a great experience with Savannah and Jason, ended terribly. Our…read morequotes looked great across the board, we paid the initial payment and subsequently cancelled our prior insurance. From there, the care, attention to detail and support went downhill. All of our policies were misquoted, with coverage not being the same as what was sold to us or that of what our declaration pages provided. Our homeowner's policy took over a month to go through underwriting to come out incorrect and not even covering the full value of our home. When Jason was tasked with responding to our concerns, he deflected on State Farm's systems or that Savannah made mistakes. There was never an apology or desire to proactively communicate. When we would connect to Jason and team, it would take days for responses where ownership or again, proactive fixing was never done. We are two months into this journey and our policies are still being fixed. Jason has decided to back out of helping to right his agency's wrongs and has requested we move to a different agent. The pass off of garbage work to another agency is a true indicator of their work product at this office. We've actually laughed at how wrong this entire process has gone considering the glowing reviews Jason's office has. Perhaps we just happened to capture all of the mess ups and issues? Regardless, find yourself a referral and I hope you don't onboard a PT job managing an insurance agent who can't seem to get it together. Let alone allow someone to play with your hard-earned assets like we have-it's unsettling how flippant someone can be.

It was a pleasure doing business with Jason and his staff!!!! Amanda and Jason walked my Husband…read moreand I through everything!!!! I am normally skeptical about insurance agents and companies but these folks make you feel like family!!! I can not say enough good things about them I could go on and on. I suggest everyone switch to State Farm and go see Jason you will thank me later!!!! Amanda's smile and awesome personality is icing on the cake. I left with money saved and a awesome insurance agent that genuinely cares!!! Thanks for taking care of us and treating us like family!!!

Farmers Insurance - Charles Jenkins

Farmers Insurance - Charles Jenkins

(3 reviews)

ABSOLUTELY MISERABLE. This agent inherited my account…read more In September of 2024, just by accident, I discovered, while reviewing my checking account, that my July homeowners insurance payment had not been automatically withdrawn from my account, but my auto insurance had been withdrawn. That was a Farmers Insurance glitch, as I was advised. Unbeknownst to me, I had gone nearly two months without coverage, though no one had ever contacted me. When I called to inquire, they assured me that the issue would be rectified. It was and they promptly withdrew the payment for the month that I was not insured. I recently discovered that the EXACT SAME THING has happened THIS year. (See image). On September 9, 2025 I phoned The Charles Jenkins, Farmers Insurance Agency to increase the amount of my homeowners insurance, due to making approximately $80K in upgrades over the last could y of years. I spoke with Daphne, who assured me that she would call me after addressing it with underwriters. A week later, still no call. I phoned again, speaking with Omar, who seemed surprised that I hadn't heard anything. He asked me to hold while he spoke with Daphne. He returned to the phone, advising me that he would "call you tomorrow." I waited another week. I phoned the agency back, now aggravated, and asked to speak with Charles Jenkins, the agency owner. Omar advised that Charles was not in and I inquired when he might be expected. Omar advised that "he doesn't come into the office, the office runs itself." I responded that obviously it does not run itself.". Charles never called, so I'm not sure if he received the message I left with Omar, for Charles to call, but MIRACULOUSLY, I received the email, from the underwriters the following morning, denying my request for an increase in the value of my homeowner's policy (see image). My homeowners policy was changing for some unknown reason, upon renewal and the agency had sent numerous emails, requesting my signature for said change. I ignored them. On September 24, 2025 I received a call from Heidi, in the Jenkins Agency, who was initially very pushy with her script regarding the need for my signature. After she had delivered her speech, I said "No, not until I hear from Charles." Then I explained why. She was very understanding and said that she wouldn't even send me the information until after I had spoken with Charles, whom she was calling immediately after we disconnected our call. I never heard from Charles. This lack of business acumen, particularly among insurance companies and their associated agencies, reflects poorly on the entire industry which is slightly less slimy than that of used car salesmen and equally despised. As a result of The Jenkins Agency's poor business practices, I procured a bundled policy elsewhere. The new carrier had no issue with an additional $80K in coverage, nor did the other six carriers I interviewed. On September 26, 2025 I emailed the Jenkins Agency, to request cancellation of all my policies with Farmers, effective 10/01/25. Almost immediately, I received an email from Omar, stating that my policies "have been cancelled." I emailed him immediately, telling him that he had ALSO performed this task incorrectly and to reinstate my policies immediately, until 10/01/2025. The level of incompetence, with this agency is UNBELIEVABLE and that's coming from a former State Farm client of forty years.

I've had a horrible experience with this company. Firstly, my agent Chris was great when giving me…read morea quote, but as soon as I needed actual information on the actual policy, he was unaccessible most of the time. Secondly, at the last minute before closing on my home, he changed the price he quoted me, making my mortgage payments higher. Then, after having the policy only 2 weeks and needing information, I was informed that he was "no longer with the company." The new agent was able to help me, at first..until I was notified NOT BY MY AGENT, but by Farmers directly, that my policy had been cancelled. The agent wrote me a different policy, but not for what I needed. This policy would have ended up being canceled as well. Between not being able to contact anyone, to being given false promises about being called back and never getting a call from Charles, having a policy canceled and one written that wasn't what I needed, although I provided all the necessary information, I am BEYOND frustrated and disappointed with the service I received from this agency. NEVER AGAIN!

The Sanford Group - homeinsurance - Updated May 2026

Loading...
Loading...
Loading...