James is a great agent. He helped us understand all of our options finding a great plan for my…read morehusband and myself. His experience in the industry allows us to lower our premium by almost half what we we were paying with BCBS. I would recommend James to anyone who wants a assertive agent who listens to your needs and will do all the leg work to find a plan for your needs.

James was a tremendous help in getting our health insurance needs met. He was very informative and…read morepatient with us during the process.

The folks at Clint Smith were knowledgeable and friendly. They answered all of my questions and…read moreworked hard to provide my needs. You can tell they really cared about what they do and I felt like I mattered to them.

Amazing service from the entire team! They care so much about taking care of their customers! You…read morecouldn't find a better insurance agency!

Great service and great pricing! I shopped my homeowner and auto insurance this year due to a…read morelarge price increase from my previous carrier. Jon W quoted me the same day and was able to save me a considerable amount of money on my premiums.

Absolutely amazing working with Clive Anderson! He took so…read moremuch time to reach out, answer questions, review our current policies & switch us over to State Farm with MORE COVERAGE than we had with our old provider. Thank you, Clive!! But, you have to take advantage of discount offers; good driver, defensive driver course, good grades, set up the app & car beacons, etc. this takes time & patience!! Once set up, all good! We are saving $1400 per yr on auto & about $500 on home, again more coverage!! At least call & get an estimate

Jon Jones is a top-notch guy and great agent. It's a tough business, but Jon runs a great firm and…read moretakes a very personal approach to meeting his clients' needs. With years in Atlanta communities including the Vinings/Smyrna area and Alpharetta, Jon has close ties to the metro community. There's a reason State Farm has been a successful insurance company for so many years, and it's primarily because of people like Jon. Especially if you are looking to package different coverages, it worth it to consider SF and talk to Jon about the best arrangement for you.

Terrible customer service…read more First, they issued a policy that their underwriting cancelled later even though the facts were shared up front. Secondly, their agents don't respond to emails. Period. Don't. They will apologize if (and that is a big if) you catch them on phone, but then again won't respond. Lastly, they did not issue my refund or provide any communication on it, even after cancelling my policy. I have had to make 10+ calls, 10+ emails for a matter that should have been easy to address. Very dissappointed.

I was with Liberty Mutual using their registered agents and not pleased with the premium increases…read moreover the past 10 years. In fact the one claim we had with them, which was an auto claim, was a horrible experience. The claims adjuster was not helpful and fact falsely reported that the minor damage was major as as a result the carfax report affecting the resale value of the vehicle. I have a friend who uses Berger and ONeal for their insurance and Michael Berger and his staff looked at my policies and recommended new carriers that in total saved me at least $8000 in this first year. It was the best insurance move I have ever made.

I have never purchased insurance for myself before. After doing some research, I decided it would…read morebe wise to use an independent agent. Enter Berger and O'Neal. I met with them in person and discussed policy information one on one. They answered all my questions and were very friendly. They wanted the same things that I wanted, to have good reliable coverage and to pay as little as possible for it. They provided me with an "insurace binder" that I took to the tag office to register my car the same day. When I got to the tag office they told me they could not accept the "insurance binder" without the VIN# on it. I was able to call up my agent, have them fax over an updated document, and register my car. If I hadn't used them I probably still wouldn't have insurance, and if I did, it probably wouldn't be a good deal. Plus, I probably wouldn't have been able to register my car yet. If you want good coverage, no hassle, good value, and human interaction, then call them.

I have never in my life felt as well communicated with and understood as I had with Jordan Smith…read moretoday. He was compassionate, humorous and at no point made me feel small or condescended. He went above and beyond, and likely deserves a raise xD

Justin was so helpful and knowledgeable! He took the time to ensure that I was aware of how I could…read morepay less for my car insurance. By the end of our conversation I had a lower rate. Thank you!

Nancy W. was an absolute pleasure to work with. She greeted me with kindness and hospitality…read moreimmediately upon my arrival to the office (with no advance notice). She took her time to understand my needs and worked diligently to get a policy which fit my expectations. I give Nancy 6 out of 5 stars all day, every day!

From the owner: GA-3386900 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.

Kent is a great agent. He has worked hard finding me lower rates for my car & home insurance. He…read moreworks with several companies and able to check their rates. If you need help give them a call, I'm sure you will be satisfied with the service you get.

I'm going to come back and either make this 5 stars or 1 and I'm wavering. I've been with the…read moreBates agency since 2018 and have been so happy with Kent, Aurora and her daughter BUT most recently things have changed and I'm not sure Aurora is there any longer??? I'm going to try to reach her because the person I've been getting instead is like a brick wall. She just does not understand simple instructions at all. It's impossible to communicate with her. A simple request to remove an ex from my auto policy has been met with resistance and downright rudeness even though it's been my car and policy since day one. Last night she canceled my policy at his request- unbelievable!!!!! I asked her months ago to remove him from my policy. I'm furious at the moment Aurora would have never let this happen. I'll come back and update soon.

Tiffany is amazing! I appreciate her professionalism! She responds back to you immediately!read more

I've been with State Farm since 1993 and with this particular office of Jay Williams for the last…read more15 years. I have never had one bad experience with any of the associates in this office. They have always kept open communication with me about my accounts and have always been quick with a response of any issues I'm having. I would definitely recommend Jay Williams State Farm to anyone looking.

Great family owned business! They have advised me on both personal and business policies. Very…read moreknowledgeable, friendly, professional, and prompt. With being an independent agency, they can provide quotes and information from multiple different insurance carriers at the same time.

I was referred to Simmy and his Fenix team by a friend and was not disappointed by their level of…read moreservice and attention to detail. As an out of state buyer, they walked me through all the necessary steps to insure my investment and made sure I understood everything in great detail. They were also quick and efficient, something I really appreciate. I will do business with them in the future.