We've had a great experience and couldn't be happier with State Farm and Alan Horne Agency. We…read morecontacted Lori to get a quote on our home and auto for 2026. She beat Progressive by $1000/year and our current premiums by almost $2000/year! And the coverages and deductibles are even better as well. She was so pleasant and easy to deal with! I hope we never have a claim, but if we do, I'm confident it will be handled as quickly, completely, and pleasantly as possible.

From the owner: We are a State Farm team passionate about insurance, financial services, our community, and…read moreprotecting families! We offer Auto, Home, Life, and Business Insurance in Georgia, Tennessee, Alabama and Florida. License #: GA-2858410, AL-3001283116, FL-W741670, TN-3001280592

Tiffany and her crew have taken great care of my family and our insurance needs (both car and home)…read moreover the years. They are always quick to answer questions and offer advice based on our insurance needs. Probably the best advice Tiffany gave me a few years ago was to add the KEEPER to my policy on a new vehicle we bought. When my kids and I were hit by a DUI driver one afternoon on our way home, our then 1 1/2 year old car was totaled. The driver of the car at fault was under-insured, which in normal circumstances would have left a hefty gap for me to cover to pay off my car and to purchase a new one. But since I had the keeper, my car was replaced with the funds for a brand new, current year model of what I had. (In essence, my 2014 Honda Pilot was replaced with a BRAND NEW 2016 model with all the same features my original one had on it). This was one of those times insurance DEFINITELY paid off. Without Tiffany having sat and explained the benefits of the KEEPER to me and convincing me it was a smart thing to do with a new vehicle, I would have been in a drastically different situation after that accident. If you don't have the Keeper as part of your policy, I'd reach out to Country Financial and see if your vehicle is eligible. It saved us a lot of headaches and a ton of money.

From the owner: As a COUNTRY Financial® representative, I am able to help provide financial security by working…read moredirectly with individuals like you to identify your specific needs. We then offer a full range of insurance and financial products and services to help you protect what's important today, and help create a plan to point you toward a bright financial future.

Parish's team are always there to help or answer questions. Super professional and personable. I…read morehighly recommend them!

I am completely satisfied with the care of Parish Lowrie in handling my vehicle repair. Nancy was…read moreon top of things from the start to the finish. In fact, I had just moved my account to Parish. I meet with Samantha and we went over my policy. She advised of an additional coverage for my car and I went with the recommendation. The next week someone hit my car in the parking lot and left. I called and spoke with Samantha and because I had added the additional coverage just a week before, my deductible wasn't the thousand I was expecting. It was $250. Thank you Samantha and Nancy for taking care of me.

Not a good experience at all. You never know what you are getting. And when you have a complain,…read moreall they do is trying to patronize you.. The level of condescending talk they give you is pretty amazing. I was at Parish agency in another county. (I had to transfer because l moved and my husband was already with this agency). They might also not give a crap like this agency, but l would never know because they at least try (or pretend) to care. Here don't bother. Every single person l talked to is extremely condescending. Owner included. He even told me once (less than 1 month after l transferred) , "we cannot do business together if you do not trust us." Seriously? You are an insurance company, of course l will not trust you at first. It is "your" job to act a certain way so l get to trust you. And not just the service or the "l don't care mentality", state farm in general sucks a whole lot. They will draw you in with supposedly low rates which will soon keep increasing. Non stop. Almost every single month l have a different amount to pay. The price can increase suddenly to up to approximately $40 for just 1 car from one month to another. And when you have questions, you get a lot of bs. They are extremely evasive with information and make you feel bad for even daring to ask, almost like they are trying to say, "shouldn't you just shut up and pay whatever we ask?" And that seems to be a state farm thing. Every monthly bill is like a surprise gift box. What am l getting? How much more am paying this time? For now l am stuck there, but l am working hard to convince my husband to go elsewhere with everything (the house, cars, life insurance, and his mom's car). I am looking forward to taking a really long break from state farm. Maybe a forever break. 1 star is for the front desk lady being polite and a minimum decent and because l couldn't give 0.

In my opinion I would rate less than one star if I could. The staff is friendly and pleasant…read morehowever, we are very unhappy in the way a small claim that I had was handled or should I say not handled. I am restraining myself from saying much more. We are switching to another Agent.