Prompt, courteous & professional service. All staff are friendly & helpful. I recommend this…read moredental service.

Friendly and welcoming, this office is as bright as it is clean. Very modern look with a great…read morecubby play area for kids with video games, a computer, and a toddler playhouse set up. They have a coffee machine, water, and free stuff for the kids. I love this place. They're understanding and will accommodate a fear of the dentist in any way needed. They even send reminder emails for appointments, and happy birthday eCards. The appoint,met confirmation system is easy to use and acts as a great reminder, too.

Very excellent dental care, wonderful for health..read more

I brought my mother here for a consultation and ms. Le was very attentive to our situation. I had a…read morepleasant experience speaking to her as she is very experienced, professional and well-known for her expertise in the community. My mother had nothing but good things to say about the fit of the dentures that were made for her and Ms.Le even followed up to check that everything was ok. I would recommend this clinic to any one looking for service with someone with great bedside manners... Very hard to find such professionalism these days!!!!

Very good experience overall - service was friendly and prices are almost unbeatable as I called,…read moreShe will give you a free quote. She also prepared a night guard for my friend and it worked great. Much better solution than going to my dentist.

This is the best Dentist office, I have a lot of medical problems including Nausea from anything in…read moremy mouth, they don't make me do everything at once and are very professional about my issues. They are accommodating to all issues, their work has fixed over 10 year of me not going to a Dentist because of my health issues and I have never had a problem with their work, they are amazing and they do the best for everyone. The women at reception are also polite and empathic.

Firstly I'm not a person to leave a negative review, but this has been the worst experience with a…read moredental office and would like to provide some insight to anyone new to Guelph and with a baby/toddler. After months of considering a new dentist after the birth of our daughter and moving to Guelph. We ended up choosing moose lake dental because of the positive reviews and friendly atmosphere it promoted. We were wrong with our assumptions and would definitely warn people to steer away from moose lake dental if you have any children and accidentally arrive late because of difficulties getting your child to leave on time. Me and my wife were scheduled for back to back cleanings, I went first and was told during the cleaning that an additional cleaning may be required. I was okay with that, but after the cleaning was finished I was not provided the full service that I came in for which was scaling and a polish. They later mention it is because I was late. I've never in my life had this type of treatment because of being a bit late. Then my wife goes into the room and gets a full dental cleaning service completed, scaling and polish and polishing only taking 2-3 mins, confirmed by my wife. On top of it all, we weren't provided the bag of goodies that all other dentists give you after every cleaning visit, with a toothbrush and dental floss, sometimes a promotional item. Secondly, leading up to the appointment we were in contact through email letting us know how our visit will be because of the anxieties we had bringing our little girl. They ensured us they wanted our baby girl to come to the visit to be introduced and familiarized with all the dental tools and the whole environment. As new patients we expected to have a meeting with Radovan and introduce himself to us because we were new patients. I could see him in his office standing and wasn't busy with any patients during our 2 hour visit. As much as I'd like to think we were just unlucky with our experience. I highly suggest that this dental office not overbook and allow for time to introduce themselves to new patients especially when the receptionist was reassuring us and recommended we do back to back appointments so our baby gets familiar. With all this being said, be prepared to be overcharged the recommended maximums from your benefit company. They will tell you your benefit is using last year's rates. They are not accommodating and will try to squeeze as much money and enforce you to come for additional appointments to complete a 3min procedure of polishing. Originally upon checkout they wanted to charge for the polishing, but we had to let the receptionist know that the hygienist did not finish and didn't complete all work stated. Just keep in mind when reviewing any paperwork to ensure everything they did was in fact what they did. Lastly, they promote a certain lifestyle of drinking and gambling. They provide non alcoholic beverages(Heineken and Waterloo Radler) in the waiting room and have a wheel of fortune slot machine in the kids play closet. Overall summary, Choose a family friendly dentist and look for recommendations from other parents in Guelph from mom groups or any other parent meetups. If you absolutely want to give moose lake dental a try. Just remember to not show up late at all or you risk not receiving the full outlined service, and do not double book appointments under the assumption your little ones would be welcomed and provided a fun safe environment to play.

Moose Lake is seriously the best place I've ever gone to look after my teeth!!…read more Dr. Rudik and his staff are very kind, incredibly informed, and super attentive to your needs: they will always work within your budget and ensure you get the best dental care possible. They seem genuinely committed to providing excellent dental care for all, and this is made clear in every interaction I've had with them (from broken tooth, to cavity, to routine cleaning etc!). I have recommended them to so many pals, who also now rave about them, and would really suggest them to anyone who is typically anxious to go to the dentist or is looking for a reputable and safe place to go. I really trust the staff here, who clearly stay on top of the latest dental care research and are always transparent about the kinds of procedures available to you. As someone who used to hate going to the dentist, I now genuinely look forward to my appointments -- something I never thought possible! 10/10

had great care in prior years but they just told me that someone else had booked an appointment in…read morethe time slot I had booked nearly a year ago... could I reschedule? while I could, I wouldn't because I already booked an appointment and they won't honour it. Managed by clowns!

I went to Dr. Ali Hussen every year before 20 since it was covered by OHIP. I had no idea about…read more -.25 cylinder on both eyes until i did the full eye exam from the university of waterloo optometry department. Dr. Ali Hussen is a good optometrist; however, compared to the university, his price is not competitive. ( 80 dollars for the 2 hor full exam from university of waterloo optometry, and they are highly trained and professional. student first, then supervisor checked) another thing to mention is that most of the commercial optometrists use machine to check the eye prescription first, but the UW doesnt have a machine to do that, which means optometry students have to manually check everything carefully, then the real doctor (supervisor) would check you very fast again and sign the prescription.

I love this place they did a good job on my teeth and my teeth was yellow when I got there and when…read moreI left my teeth was whiter then a gosht they were really nice the place was amazing I got like two needles and I didn't even feel anything I highly recommend this place

My husband and I walked into Dawson Dental on a Friday afternoon just looking to get some…read moreinformation as we are new to Guelph. The receptionist Lyn, was really nice and helpful mentioning all the services they offer on site and a bit of the history of the place. She mentioned that they had just had a couple cancel and could get the both of us in in 20 minutes. She was not pushy at all and we took her up on it. Signing the paperwork was a breeze and we were both whisked away. I had Samantha who was a doll and made me feel at ease. I'm not to overly fond of dentists. And hubby had Melissa who was very knowledgeable and explained everything. We are both so happy that fate made us walk in. The facility is amazing and the staff are exceptional. Highly recommended.

I'm a Laurier student and have seen University Dental at a booth in the concourse for as long as I…read morecan remember. This year I forgot to opt out of dental coverage and didn't feel like trekking back home to have my teeth cleaned so I booked an appointment. It was very easy to book as they had a lot of availability. When I arrived I filled out some paperwork and then was seen very shortly after. The hygienist was sweet and made an effort to make conversation. The best part by far was being able to watch Netflix during the appointment. I had to wait a bit for the dentist to come back from what I assume was his lunch break. He checked my X-rays and was able to fill a small cavity immediately without needing an freezing (I said I was okay with the pain). He also answered a question I had about gum health and made sure I understood what he said. Overall, a really great experience! If you're a Laurier student covered by the dental plan, go by for a free cleaning!

Under any circumstances, DO NOT WASTE YOUR TIME AND MONEY GOING HERE. The receptionist is super…read morefriendly and caring but other than that, the doctor and staff are extremely rude and unprofessional. All the doctor wants to do is take money out of the pockets of people or their insurance. I came here a month ago when I accidentally chipped one of my front teeth. I recently graduated from university and was no longer on my parent's insurance. So, I paid for my service out of pocket. They told me to be cautious when eating and that these fillings usually last up to 5 years. About a month later, the filling fell off and was re-chipped when I was eating soft foods (rice and beans). I came back to them so they could fix it up for me. I was extremely upset and disappointed since I paid a couple hundred dollars for something that came out shortly after or was not done properly. I assumed it would be free of charge since it just got it filled several weeks ago. Instead, the doctor demanded that I pay a minimum of $150 to fix up the small chip and made it seem like it was my fault, stating that she informed me that I was not allowed to chew on it at all, which was 100% not the case. To fix this, the whole process would have added up to $500. Afterwards, I did my research and called another dental office in the area and explained my situation to them and they said that this should have been fixed free of charge based on the time that it occurred. If you want to go to a credible and reliable dentist, please look elsewhere if you want to save yourself a couple hundred of dollars and from disappointment.