After spending time in the hospital and not moving much at home, I started with very little…read moremovement in my body. When I started at Optimal, I wanted to stop going because of all the pain and muscle soreness. I thought they were being hard on me, but it was so good for me. After several weeks, I noticed that I could do a lot more without having pain. I am so much more active now. They are the best in the area. All the staff are there to help. I got through it and now I can recommend them.

I attended this place in 2018 while living at my parents house, right after my dad had passed. I…read morehad bad pain in my left knee. After filling all the paper work and given them my insurance information i was completely covered and approved for 20 sessions. The staff is polite and friendly, but that is probably all i can say on the positive side. After the 20 sessions, i felt no improvement so i did not bother to contact insurance for more approved appointments. I moved out in 2019 to my own place, and was contacted by collections in 2023 (5 years later) for an unpaid $500 bill. Allegedly they had mailed multiple bills to my old address and it was never forwarded to me. I work for GM and at the time we had theramatrix as our insurance provider, but parted ways in 2021. Im not going to get in the details of the run around Optimal Rehab put me through to confirm with my old insurance that i had no out of pocket expenses or deductibles, but they basically wanted me to provide the EOB (explanation of benefits) to confirm this information. I was told by the owner if they were at fault for filing the insurance papers incorrectly, he would apologize million times over. One apology would have been sufficient, but after not hearing anything back from them in the last three weeks, i assume they have taken care of the matter on their end. Hopefully they do not try sending the $500 bill to collections again in 2028. Mind you, though my address had changed my phone number on file stayed the same the entire time but it is not their policy to call you in regards to a 5 year past due bill. My recommendation would be to go to Diversified Physical Therapy. They have way better techniques and equipment to help with your physical therapy. They also know how to properly enter in insurance information. If you do end up choosing Optimal Rehab though, triple check to make sure they are entering the correct information on each of your appointments so nothing similar happens to you. More importantly, hopefully whatever injury or soreness you are dealing with gets better wherever you end up seeking help.

I don't know other people are leaving bad reviews. I had foot surgery 2 years ago and I haven't had…read moreproblems since! Dr. Sternberg is the best! I haven't seen him since my surgery because I haven't had problems. Great surgeon and doctor!

The doctor is fantastic and I have been going there since the 1990s, but I am discontinuing due to…read morea billing issue. I never received statements saying that I owed anything, therefore I thought my insurance took care of it. Low and behold, I get sent to a collection agency for a bill I don't even know I owe. That is great business.

I made an appointment to meet with Dr. Tamez last week. This was my Initial Visit. He answered…read moreall of my health concerns and took the time to explain what was needed. His Staff was very friendly. The Office was very clean and I did not have to wait a long time to see him. If you are searching for a Doctor & Staff that cares about your patients, I would give them a call. Thank you!

Dr. Tamez's PA is fantastic! On a Friday night she took the personal time to help me figure out…read morewhere my mom was. The personal care any child hopes for, for their parent.

Seen them after falling off deck. They were friendly and treat us well. Outstanding staff and great…read morepatient care during treatment. They did x-rays and wrapped lacerations. Great care for patients.

I am horrified by what happened at Springfield Urgent Care -- and I will never forget the way we…read morewere treated. We brought my 6-year-old daughter in for care, but instead of compassion, we were met with cruelty. A physician assistant pointed at the door and told us to leave, like we were a burden. No concern for a child in distress, no humanity -- just cold dismissal. My daughter broke down in tears as we walked out and said, "I don't like doctors." Imagine the trauma that comes from seeking help and being treated like you're nothing because of a $26 charge. What's worse? Their director had time to demand the $26 upfront, but refused to provide anything in writing or explain why. We were told we'd have to wait until Monday for answers -- but denying a child care on a Saturday? Shameful doesn't even begin to cover it. Springfield Urgent Care, you are not about health. You are about money, control, and intimidation. There is no integrity in how you operate -- just blatant disregard for patient dignity, especially for children. We were humiliated, heartbroken, and shaken. No family -- especially no child -- should be treated this way.

This was my first experience receiving Botox at a professional spa. Rhonda and Kaitlyn demonstrated…read morea high level of professionalism and expertise regarding their products and services. They addressed all of my questions and ensured I felt comfortable throughout the process. The facility provides a welcoming and reputable environment, staffed by experienced nurses. I sincerely appreciate the attentive care I received and look forward to returning in the future.

I have gone to this practice twice now. The first time was due to a lower back issue that didn't…read moreseem to want to go away on its own. He was very thorough during the exam and even identified some arthritis in my shoulder even though it wasn't my current issue but he was right. That shoulder has begun to give me trouble. The second time I visited was today. I was barely able to turn my head when I woke up and I was in a lot of pain. He offered to squeeze me in within the hour. Again, he was very thorough, explained what was causing the discomfort and then made adjustments. It's been 12hrs and while I'm still tender, my neck mobility has been much improved and I'm in less pain. If I need anything else in the future, this is the practice I would return to.

Great gym! Awesome staff! They take care of their clients, clean gym, nice equipment, and good…read moreenvironment.

I never thought strained muscles from aging and slipping out of shape during Covid could cause…read moresuch life-limiting intense pain. My doctor recommended 12 sessions of physical therapy all fully covered by MediCare and Blue Cross. There are other options in Frankenmuth, but thank God I chose Diversified Physical Therapy, their highly qualified and pleasant staff :-) Lisa and Christine had me out of pain by 2nd visit, then taught me new habits, stretching and wellness exercises I now do regularly for sustained good health. I initially chose Diversified Physical Therapy as they were highly recommended and have a special connection with Diversified Fitness Club. After initial 12 physical therapy sessions, Sara set me up with an individualized next level fitness regimen at the gym with sauna and steam rooms that boosted my mind, body, spirit now feeling better than ever. THANK YOU, Diversified, Lisa, Christine, Sara and staff!

This is an older facility but this facility does a great job taking care of folks. My mom came to…read moreBay County for rehab after discharge from the hospital. The P.T and O.T staff are great. My mom was literally going to therapy twice a day. Typically rehab centers dont do therapy on Saturday or Sunday, but not here. She was still receiving on the weekends. I found the staff to be very friendly, helpful and caring. Sometimes you are leery about a place for your loved one. No need to be worried about this place. They will take great care of you or your family member.