1. Paramount Dental and Braces

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Paramount, CA

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Paramount Dental and Braces

5.0 (1 review)
Closed • 9:30 am - 6:30 pm

Services - Paramount Dental and Braces

Cavity treatment

Dental exams

Tooth filling replacement or repair

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7 months ago

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Western Dental & Orthodontics

Western Dental & Orthodontics

2.9(234 reviews)
2.2 mi

Lately I have been going to this office in Bellflower for implants and the Doctors do excellent…read morework. Great experience for Dentistry Johnny G.

I walked out today feeling very angry. a little over 6 weeks…read moreago, I came in for an exam and was told I needed a root canal. I went and got the root canal done that same week. On the same day ( in pain and numb) I came back to this dentist to get my x-rays taken so a authorization could be sent out for a crown. I was told that they will send the authorization out that same day. 6 WEEKS AGO. I called every week to ask if there was any update or approval for my crown ( it is best to get a crown put on no later than 4 weeks, you can damage your tooth because it's very fragile) Which will result in a "failed root canal".) I was told that everything was sent off and they haven't heard anything back. I started to get swollen lymph nodes on the side of my neck where the root canal was done. So I got fed up and called Denti-cal. The representative easily looked up my records with my id number, and she told me there was no authorization form sent. She was able to pull up a approval for my root canal ( which I had done 6 weeks ago) but not for my crown. I was in shock. I called several times and was told that I needed to wait for an approval. Each time I expressed that it's been a while and I was becoming worried & she assured me the TAR (treatment authorization form) was sent off. I went in today and asked her face to face if she sent it off electronically before I told her I called DENTI-CAL and was told clear as day that no TAR was sent. She said she probably had to " re submit it" which will take another 3 weeks. I told her just don't even do it, its clear it was never done in the first place. ________________ I understand receptionist work can become overwhelming; the office is extremely crowded, and I only see one dentist there, but straight up lying to a patient in need is very disrespectful and evil. Was it my race? was it my sex? was it because she was tired? or angry about a personal situation? how long was she going to lie and say she sent it ? I'm so disappointed in western dental and the receptionist. I will not recommend or return. the actual dentist was good ( a lady of Asian descent ) not sure of her name ...but front office (scheduling, paperwork, insurance business) is a NO. im warning you ,don't come here. I promise you'll regret it.

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Western Dental & Orthodontics
Western Dental & Orthodontics
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Paramount Dental and Braces - generaldentistry - Updated October 2026

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