1. Paragon Handy Pro

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Paragon Handy Pro

5.0 (1 review)
Open • 8:00 am - 6:00 pm

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Response time

1 day

Response rate

100%

Services - Paragon Handy Pro

Furniture disassembly

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5 years ago

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Walter V.

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I gave Phillip a 5 star rating, but he really deserves 10 STARS!!!…read moreHe a VERY HARD WORKER and has VERY REASONABLE PRICES - if you need help, call him NOW!! We found Phillip on Yelp, and called because he had excellent reviews. We needed a refrigerator and stereo cabinet tower moved to our house. He responded quickly to my email and was able to do the job the very next day. That morning, he was running 15 minutes late due to traffic, so he texted to let me know he was on his way. The job didn't take long, even though he had to remove the refrigerator doors - and all the wires - to get it out of the house. He was very careful getting the items out of the house, loaded onto his truck and tied down securely, so everything arrived safely. We called Phillip AGAIN a week later to haul a HUGE volume of JUNK out of a family member's house so we could prep it for selling. There was 40 years' worth of junk to clean out - approximately 15 to 20 large & heavy pieces of furniture (including 3 bed sets: headboards w-footboards & mattresses, 6 large wooden dressers, 2 recliners, an entertainment center, several end tables, etc), a rusty old metal shed in the backyard, 2 heavy wooden fence gates, fence boards, suitcases, pictures, clothes - there was a ton of junk! Phillip and several of his friends worked for 6 solid hours loading up 4 large trucks and 3 attached trailers. I was very impressed with his work ethic - and have already recommended Phillip to my family, friends, neighbors - and now you - call him!

Awesome service! Delicate and very high quality ! Recommend ! Matt and Andrew are very responsible…read morepeople to make your move stress free.

Benjamin Moving

Benjamin Moving

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I've been burned by movers in the past, so I went into this move cautious. Benjamin Moving…read morecompletely changed that. Benjamin was clear in his communication from the start, and everything he promised is exactly what happened. The guys he sent were super professional and very personable, and they arrived on time, which was one of my top priorities. I was only able to reserve my building's elevator for three hours, from 12 to 3. They had all of my packing done and finished the whole move within that window, right in line with the time estimated. They took special care with my things and not one item was broken. They were also flexible and accommodating every time I asked to change things up and see furniture pieces in different places. No surprise charges at the end. If you need movers in Miami or anywhere in South Florida, call Benjamin.

Your response does not accurately reflect what happened, and I have documentation to support the…read moreactual timeline. First, the COI was provided for one building only. It was not submitted for the delivery building, despite the fact that we reminded you about it twice before the move. When we arrived, management confirmed they had never received it. We even tried to negotiate with management to see whether they would allow the move without the COI, but they understandably refused. Second, your movers arrived approximately 40 minutes late, not 15 minutes late. Their arrival time is documented by photographs as well as timestamped messages sent at the time. There was also no construction-related delay as described in your response. The primary issue at the delivery building was that the required COI had not been submitted, which prevented us from bringing our belongings into the building. Your description of what happened afterward is also inaccurate. No crew returned the next day. You told us that you had no movers available next day. The following days were the weekend. Your crew was then supposed to return on Monday but no one showed up. We were communicating directly with your movers, who told us they could not come because they did not have a truck. No crew came to the storage facility and no one was waiting there for an access code as you now claim. In fact, after all of this happened, you stopped responding to our messages entirely. What is most disappointing is not only the way this move was handled, but that instead of acknowledging what went wrong, your response attempts to shift responsibility to the customer and presents a version of events that directly contradicts the documented communications. I have records of the COI issue, the movers' actual arrival time, our repeated messages to your company, and the conversations with your crew regarding the lack of a truck. I am comfortable providing that documentation if necessary.

Paragon Handy Pro - furnitureassembly - Updated October 2026

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