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    Paraco Gas

    2.0 (8 reviews)
    Closed • 8:00 am - 4:30 pm

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    Eastern Propane & Oil

    Eastern Propane & Oil

    (14 reviews)

    Called 8-23-26 to request new propane service at my residence. i was transferred to their sales…read moredepartmet and was told someone would call me back. As of 8-27-26, no call back. I tried reaching Eastern Propane again and the lines were busy so I requested an automatic call back. Still no call back. I have since contracted with another company. it is obvious that Eastern Propane customer service is not where it should be.

    We just moved into a (new to us) home in Burrillville. I have never heated a house with propane…read morebefore so I had a lot of questions and Eastern Propane was the most welcoming on the phone taking a lot of time to answer questions that they probably get all the time. They went above and beyond to deal with a situation at our house that required the tanks to be moved and the insufficient copper runs (installed by the house flippers) to get completely replaced. They handled dealing with the town inspector and even dropped off a temporary tank to make sure we had no disruption to hot water while everything got figured out. I was very happy with how thorough they were to make sure everything was up to code and handled as "pretty" as two large tanks can be :) When I was shopping around I found that the prices at Eastern Propane were considerably cheaper than the previous chosen company the previous owner (flipper) had chosen. Akin to highway robbery if you ask me. I've met the delivery driver a few times and he also is very pleasant and welcoming. I feel like I'm in good hands and happy to be a customer!

    Osterman Propane

    Osterman Propane

    (162 reviews)

    After 13 years as an Osterman Propane customer my wife and I have requested they remove their tank…read morefrom our property. We use propane for cooking. We only require a fill-up of the tank about every 2 years. This year they filled the tank and billed us for 40 gallons at $7.259 a gallon!!! Yes you read that right $7.259 a gallon for propane in Massachusetts where the 2019/2020 winter Weighted Consumer Season Average is $2.79/gallon according to mass.gov I called to request an adjustment but they refused and the only option left was to request they remove the tank so we can select an ethical company that does not price gouge. If you are an Osterman customer I suggest you carefully monitor your invoices from them. UPDATE: They reconsidered and have adjusted my rate to be in line with the Massachusetts seasonal average. I agreed to stay on a a customer. Moral of the story: If you get a crazy bill, fight it. Sometimes companies do the right thing in the end.

    If only I could give them 0 stars. This company is perhaps the most unethical and deceptive I have…read moreever dealt with. They grossly overcharge on the national average. Customer service is performed by people with the barest skills -they don't care, they don't follow up, they say whatever it takes to get you off the phone. Do not do business with this company if you value your money, safety and sanity. It's truly amazing that a company of this size has no business ethics, they make common criminals look good. Jesse James used a gun. STAY AWAY!

    Paraco Gas - propane - Updated October 2026

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