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Bronx, NY

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The Game Express

The Game Express

4.3(6 reviews)
1.1 mi•Fordham
•$$

These is why game stop should go out of business these people are the real deal. Game stop hires…read moreany one to work with them, These people actually really know about games and do know how to sell what your looking for. The customer service is out the park very friendly and welcoming. The game selections are insane I feel like taking everything home. The prices are on point, Game stop will buy a game used for $5 and will try to sell it for $30 are you kidding me. The name says it all this is a game Express spot. If your a real gamer then this should be your stop.

I was sold UAE video games for the Nintendo Switch, Beyonetta one, Beyonetta two, and Beyonetta…read morethree. When I realized that these are not USA versions, I requested a refund immediately same day. James was called by one of the associates and they only wanted to give me store credit. How is it that I walk into your store and I'm expecting USA versions of the game and you sell me UAE without letting me know? That's deception and then you don't wanna give me my money back. I've been going to your two stores for the last five years or more and spent hundreds of dollars every other day buying 2 to 3 to 4 games for your employee to say the policy is the policy and even if you come every other day and you spent thousands of dollars, we still not giving you your money back today will be my last time I will ever purchase anything in your store. I prefer to go to Best Buy GameStop and not support a local store anymore. I wish you guys a game. Express the best, and this is the reason why you like guys are losing hundreds of customers the ways you treat your customers. Those are the people that come and bring income to your store.

Gamestop

Gamestop

2.6(5 reviews)
1.5 mi•Norwood

Haven't stopped into a GameStop since I was a kid. Came to this one to pick up a few gifts for some…read morefriends. The employees here made it so easy to get what I needed. Definitely will Ben returning here for my future gaming needs.

I work in Customer service / Hospitality so I understand dealing with people all day can be…read morefrustrating and disheartening. I also understand that the customer is NOT always right and that entitlement SUCKS. Therefore I try to be patient and impartial when reviewing businesses and their employees. I was here recently and there was 1 sole female employee on shift. She was dealing with a couple while myself and 2 other people walked in and were waiting. It was like waiting for them to finish a date. She, the employee, was Laughing, jokingly flirting, and carrying on while myself and 2 other customers are just standing there and that is crazy. Then when the employee FINALLY finishes the actual transaction, she looks up at me and asks if she can help me but with an annoyed tone because I was on my phone and stopped paying attention to their date. It was as if we were all being held up by me when in fact we had all been being held up by their date for 10+ minutes!!! After all that I still wanted to give he r a chance but they did not have what I wanted which was just freakin insult to injury. I hate that I sound like a hater because I am the farthest from it but dam ma, FLIRT ON YOUR OWN DAM TIME!

Papo's Video - videoandgames - Updated November 2026

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