I have forgotten my Admin password for our Canon printer. I called Cab=non USA, and they referred…read moreme to Copy Resources in Manassas, VA. I spoke with Ron, he was very meticulous in helping me step by step on how to reset the admin password. He is on the money with his knowledge on Canon printer. I would highly recommend to work with him on any of your business printing needs. Luke B.

I highly recommend Copy Resources for consumer inkjet printer repair. I took my Canon MG8120 to the…read morestore, and Ron spent over an hour with me discussing the problems I was having, fixing what he could right there, and recommending where and what to buy for a part that is no longer manufactured. He also gave me many helpful suggestions and was very patient as we troubleshooted. Thank you!

Friendly, reliable and on-time. Highly recommend for ink or print service needs.read more

From the owner: Keep your business printers in perfect working condition with help from SupplyLine Inc. Our printer…read morespecialists are proud to serve local business clients throughout Alexandria, Virginia. The next time you require our printer specialties, contact us to speak with a member of our team. SupplyLine is a family-owned and operated business that offers laser printer services and supplies to business owners throughout Virginia and Maryland. You can rely on us to repair and maintain printers, copy machines, fax machines and other important pieces of office equipment.

TCS is exactly what I needed when I bought my new laptop from them. Abi, Shahid and Jon were so…read morefriendly and kind. I had quite a list of quirky requirements and Jon was very patient with me, especially when explaining everything. Thank you!

Took my laptop to TCS to repair the cracked screen (still functional, just couldn't see part of the…read morescreen), and they said they could fix it. After a few weeks, I called and they said my computer was now not turning on. I frequently had to call them to get updates on my laptop, and after months of no improvements, I asked for my laptop back to take it to another repair place. They returned it with no screen, the wrong screws in the base, and tried to hand me two different chargers before finding mine. My computer was unrepairable in that state, so I lost a $1,000+ computer from a cracked screen. I would have appreciated an honest approach by saying that they could not help fix it, but instead my computer was broken. They waived the service fee, which I appreciated, but this was trivial compared to the price of a new laptop. Edit: I have now included two photos of the card given to me in regard to the repair. This computer was under the name Adella

My computer got fixed quickly. Good communication and good price! I would definitely recommend to…read moreothers.

DotSight Solutions is definitely a First-class model in IT customer service!…read moreDotSight Solutions has been providing the most reliable IT service we could find for our business, both hardware and software, for the last 3 years. In the beginning, the DotSight team worked relentlessly until they found a solution to our IT needs, and they did not stop until they made sure we're happy with the results. All that, at a super reasonable cost! They stand by their products, too. At times when we needed to upgrade our systems, they offered to exchange for newer models, better machines at very affordable prices. I can't thank the DotSight team enough for the service they provide. I would definitely refer any future business/ contacts to DotSight Solutions for IT needs. Keep up the good work, DotSight, and you'll grow big! Thank you.

"I had an urgent situation where I needed to print, scan, and send very important documents to…read moreIndia. I had to visit this Fairfax location twice in one day, and Ms. Makara provided exceptional service both times. She immediately recognized the urgency of my request, showed incredible patience, and delivered top-tier customer service. It is rare to find someone so reassuring and helpful when you are under stress. Huge thank you to Ms. Makara for making a stressful task completely seamless!"

I stopped by the place to print a single digital file! I had my own piece of paper with me too!…read more I was completely shocked by not only the fact that I was charged almost $12 for a single black and white image that I didn't like, but also by the attitude of the employee. The white lady with short hair, seems to have issues and gets frustrated and stressed over trivial things! She charged me $8 for some basic size adjustment! Literally a couple of clicks! She also has a tone that she makes feel i don't know what I'm doing! The only reason why I put 2 stars instead of 1 or even zero is because a minute later her coworker intervened and got $8 back, and went through the process again! Later that week, I received an email informing that the refund was a miscommunication, and that she was technically supposed to charge that much, which is ironic because I got way much better experience and more satisfying result at staples in that very location, for literally $0.5.

When it comes to high quality printing and a team with impeccable attention to detail, you will be…read morein good hands here. The highlight of my experience was the team and their 5/5 service. They were extremely professional and communicative from beginning to end. I appreciated they were able to work with my deadline around the holidays and responded to my questions promptly and with clarity. When I received my finished product, I was blown away by the stunning execution -- they brought my project to life! After trying multiple print shops over the years, I am grateful Printing Ideas exceeded my expectations from my first visit. I cannot recommend this business highly enough!

I can't say enough about my experience working with Steve and his team. The speedy, friendly,…read moreprofessional communication; the high-quality materials, and the best value for my money -- by a long shot. I've tried other print shops, with "good enough" results, but Printing Ideas has gone above and beyond every time. So glad I found this shop. Thanks again, Steve and team!