This is the first time I've ever came to Party City. We (3 other people with me) were trying to…read morefind an outfit for my best friend's sister for a school event. There were many employees in the store, but no one customer serviced us. No hello, no how can I help you, nothing. Just blank stares and carried on doing their own things. One of the workers I asked for assistence to help me find feathers. She didn't smile, but she did show me to a location where she knew where I can locate what I needed. When I said thank you to her, she just walked away without a response or smile. Happy with our merchandise choice, we proceeded to the check out line. On the way out, I asked the young african american female who helped check us out for 2 applications for my friends because they forgot to ask. She looked through the drawers at all the registers and told me about the online application. What truly irritated me is on the way out, she said "I do have some advice. You are going to have to take those out if you're going to apply. *pointing at her lips indicating my piercings*" never have I EVER had anyone tell me that while I ask for an application. I never asked for thr advice. This is NOT an interview. Then I told her they weren't for me and she gave me a look and replied "oh" in a rude matter. Excuse me?! I am a 21 year old young lady and have a steady career in retail myself. Never have I seen such bad customer service and honestly I felt insulted to meet people who delivered customer service so poorly. Would be common sense for anyone that is looking for a job to look professional to begin with. Next time, she needs to keep her rude opinions to herself. If there is even a next time. But I'm definitely never coming back here and advise other people to shop elsewhere. This store may have what you need, but customer service is definitely not one of them.

If you're looking for anything party related in the tri-state area, you'll find it here. The store…read morehas the best and biggest selection of party supplies, everything for parties, wedding, seasonal, cake decorating, balloons, etc. The owner is very nice and knowledgable. Worth the drive from anywhere in the mountain area. Next to the DMV tag office in Murphy.

Be forewarned -- this is a very busy location, especially on Saturday mornings. Of course, you…read moreKNOW I was totally ignorant of this fact, and went in yesterday (Saturday) to buy decorations and balloons for a church event today. So, everybody and her mother orders balloons for pickup on Saturday morning, 'cause most parties are on the weekend. Of course! Well, I travel two hours to visit this store, so I had to suck it up and get my shopping and balloons DONE. And, man, they have so much STUFF! Although they don't carry much for anniversaries, we were able to get some terrific decorations. Our pastors were super pleased with the results. See pics!

I went to the location on Tunnel Rd in Asheville and was totally ignored by the employees who were…read moregathered around the checkout counter looking at their phones, laughing and using 4 letter inappropriate words. I thought about asking for the manager- but I figured it was one of the girls working there. I was planning to spend a fair bit of money but left without making a purchase and will order my supplies from Amazon instead. Very poor customer service.

Wow! What a wonderful person to work with! Not only was she super sweet, her prices are UNMATCHED…read more Did I mention she also has a very prompt delivery service to the hospital? What a rockstar! 10/10 would recommend!!!

From the owner: We specialize in Balloon art and Sculptures as well as delivery ( delivery fee) and set up.read more

Cute store with everything needed for a party or celebration! We were greeting coming in and…read morethanked leaving! Plenty of colors, supplies, and options from anniversaries, birthdays, etc.

Party supplies like balloons, plates, napkins, cutlery in a wide variety of colors!! Catering…read moresupplies like cups, cupcakes holders, cake boxes and so much more... too much to mention in any online review!! The staff is always helpful, kind and friendly!! Did I mention they have several colors of stationary paper?? Get over there today to see for yourself!!

Went to events rentals the other day, beautiful showroom, and knowledgable staff! Very polite…read moreworkers that really know how to get stuff done and make the rental and wedding process easier!

From the owner: We exist to provide the best service and items to supplement any event! From tents, tables, &…read morechairs to linens, dishes, and flatware. We provide delivery and set-up at an additional cost.

You could go to big-box retailer, but you will NOT experience the friendly customer service,…read moreability to interact with available staff, and the various inventory to see (and get new ideas!). I prefer these family-owned businesses where you get personalized attention and so should you the next time you have a party or holiday event! Thank you to the Party Shop team!

Terrible experience with customer service. I made a mistake in buying a costume from them online. I…read moreasked for next day delivery. I did not receive it because the postal system in my area did not work on Saturday. This was not advertised on their website but now the item was useless to me as the event I needed it for already occurred. When attempting to return in an UNOPENED and UNUSED condition I was initially told I would have to pay back return shipping and there was nothing they could do for the initial postal payment. Later, after posting a negative review I am now being emailed that they will not accept it period. Extremely unprofessional. This is what differentiates the big companies from small ones like this.

The owner/designer listened to what I was looking for and offered some suggestions. She and her…read moreteam created some amazing pillars for a retirement party I hosted for a colleague at work.

Very personal, easy to work with AND AFFORDABLE!! Thanx a…read moreBUNCH!! My lady loved them :)