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    Just Kiln Time - Painting complete now we're waiting to pick them up

    Just Kiln Time

    (31 reviews)

    $$

    We were meeting friends here to celebrate a birthday with a few kids. I had never been here before…read moreand only had instructions to meet at a designated time. Walking in, it looks like a small painting studio and wasn't very busy/crowded. I arrived ahead of my friend and the young lady asked if we had a reservation. I explained that I hadn't organized the meet up and was waiting for my friend who had. She then proceeded to lecture me - over and over and over and over (seriously it was more than 10 times) that parties over a certain size needed a reservation. So... I called my friend. She said that there wasn't a reservation because she was informed that they are only required for groups over 10 (we had 4 kids who wanted to paint). When I relayed this to the young lady, the lectures started again and I was told that the number 6 for a reservation. A moot point since we are still only 4. After several more minutes of grief-giving, she told me that I could sit in the back room with our group (it was completely empty). While sitting there quietly waiting, she came again ... more lectures. At one point I told her that her point has been made very clearly and asked if we can just move on. So there we waited for the rest of our group. When my friend arrived, the lectures started again. Doing this painting activity was a special request from the birthday kiddo. It wasn't a party; more like a few hours with a couple of besties. If it weren't by special request, I would have walked out and not looked back. As is - this business is not somewhere I will frequent in the future. The customer service was appallingly bad, downright rude, and extremely unprofessional.

    So many amazing options to choose from and we were able to walk right in, pick a piece, and enjoy…read more Was definitely not a "go once wouldn't go again." PERFECT date night spot! Owners were so nice.

    Paper Me Pretty - copyshops - Updated September 2026

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