I recently made an online purchase from TG Value Vape. I contacted the store prior to my purchase…read moreand was greeted politely by an employee (owner), Tim. Tim verified the items I was looking for were in stock. I promptly completed my online purchase and within minutes my order had been received and shipped! This is top notch customer service and I will do business with this establishment again. Thank you Tim!

Sold us a Pablo bar that as soon as you hit it it keeps burning till it times out then when we go…read moreback 3 mins later the guy has the shop closed when the hours say open till 7

The staff is very friendly and eager to serve,the store is pretty clean and well organized. They…read morerun some good discount promotions from time to time as well. You won't be disappointed!

I wish to withdraw my earlier review of this business. They have removed their "No Guns" decal…read more I'm happy to patronize this business.

Fraud happened here - no one cared. This business does not look at the name on credit card…read morepurchases. Someone stole my credit card and shopped there 7 times spending close to 1000$. I called and asked for the owner to cooperate with me. I left the dates/ times/ and amounts. He would not even return my phone call. When I came in, the employee looked nervous when I showed him an identical card. He told me he spoke to the owner and doesn't know why he hasn't called me back. He said he would tell the owner again. There are multiple cameras and one of the purchases were from the day prior. Fortunately my credit card company made me whole, but still no response from the owner. Was he involved, covering it up, holding back information? I do not know but a simple returned phone call would have helped a lot. But he didn't care. I have never shopped in this store. Just wanted to share this with anyone it may help. Fraud happened here - no one cared. This business does not look at the name on credit card purchases. Someone stole my credit card and shopped there 7 times spending close to 1000$. I called and asked for the owner to cooperate with me. I left the dates/ times/ and amounts. He would not even return my phone call. When I came in, the employee looked nervous when I showed him an identical card. He told me he spoke to the owner and doesn't know why he hasn't called me back. He said he would tell the owner again. There are multiple cameras and one of the purchases were from the day prior. Fortunately my credit card company made me whole, but still no response from the owner. Was he involved, covering it up, holding back information? I do not know but a simple returned phone call would have helped a lot. But he didn't care. I have never shopped in this store. Just wanted to share this with anyone it may help.

From the owner: "Ashtabula Tobacco & Vape we have everything you need 100% Ashtabula tobacco & vape offers a large…read moreselection of cigarettes, tobacco, disposable vapes, mod kits, pod kits, E juice, hookah products, CBD, Delta, THCA Kratom and much more. We are very competitive with our prices and strive to have the best selection of products in hopes of becoming your #1 smoke shop. We take customer service very seriously and we hope you enjoy your visit to Ashtabula Tobacco and Vape."

Love this store great rates great staff highly recommend great selection will be telling everyone…read moreto go there. Thanks for the service and great service...................