My husband and I decided to order delivery from this location. We love Papa John's especially because of their garlic dipping sauce! We ordered delivered from the app which had different deals that you could use on your order. There was a deal for a Pepperoni-Stuffed Crust Pizza so we of course had to get it. We also got their new Cheesy Garlic Bread and Double Choco Chip Brownie. From the moment we ordered in the app to when our order got delivered, I was surprised at how quick it got to our house! read more

This used to be my favorite pizza. I haven't had it in years but will never order it again. Very bland and very overpriced. read more

So I made the mistake of ordering online from this waste of time of a place after winning the Monday promotion they have on the app only to be told that I was committing fraud by an old, obese Mexican clown. When I go in to get my order, she claims that she called my number which I never answered, although I was driving there & had no missed calls so she then proceeded to say I'm scamming them & refused to make my order and I asked how? She said by using fake numbers, again no missed calls so I was confused & appalled so I ask for her name to report this accusations & inconvenience, she says Erma then I'm like with an E or an I & she then yells at me I-R-M-A at me rudely not that the interaction was down right disrespectful while walking off before I can ask anything else. I didn't know it was Papa Irma's Pizza the way she was acting which also completely left a bad taste in my mouth for papa John's I mean Irma's. There's no wonder why there's only one location in sac because their service well at least this one is straight trash, I'd probably get treated better at Costco's food court getting pizza there than here. The actual manager/store manager because she claimed to be a lead, needs to teach her how to customers service correctly & not to make assumptions on their end without actually know what they are talking about. This was a complete joke to deal with especially if they are having a hard Monday, the customers are the last ones you take it out on. I hope you address this issue as fast as he was willing to yell her name at me when I was asking for correct spelling smh you guys lost a customer, I hope employing Papa IRMA was worth it. As for the ambience it was dead & ran down in there, over there, & around there imho. Matter a fact, now I know why it's dead there where I happen to be passing by, because of how rude & disrespectful Papa Irma is. read more

It's our go to pizza night choice. Delivery is always hot and fast. It's a good price, we can usually get 2 pizzas for under $40.

I'm giving a 2 because the cinnamon bite things and the jalapeno bites were REALLY good. The 'bowl' was ok. It's why I got the jalapeno bites. They go good together. The salad? I wouldn't know as they didn't include it in the delivery. It WAS a main part of my meal. Stupid simple pre-made salad but it's what I needed. The pizza. 14" Thin crust WELL DONE. It's blonde on the bottom, and limp. I don't eat hot, lava hot, pizza, hate it. So, I let mine cool down. Is it Papa John's practice to not put cheese on the sauce, just on the toppings? Ours was barely cooked crust (well done), sauce, onions, peppers and olives, meat and cheese. the meat & cheese slides off. Terrible, soggy pizza. read more

Papa Johns Pizza - Well Done crust? Lower picture is the cheese & meat, toppings are on the sauce. - Pizza Near Me - Sacramento, California

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The wings are tiny, and the skin was slimy not crispy at all, the pizza crust was just weird it was cooked but weak, couldn't hold it without everything falling off! It tasted more like soft bread than pizza crust. I've just had a lot better for less money won't be back! read more

Distracted workers lead to mistakes!! And they will not own up to it or apologize!! Not the best customer service. Make sure to check your order before you leave. Plan on waiting a long time for your order or them having to constantly ask what the name was for the order while you wait inside. Don't think I'll be coming back here, not worth such the inconvenience. When we ordered our pizza, the phone rang and the cashier picked it up. Didn't hear our order, that's fine. We repeated it to her again. Wanted a Large 1 topping pizza, pepperoni, stuffed crust. She asked if we wanted Alfredo Sauce or red sauce. We say red sauce. Waited for about 20 minutes for the pizza. Went home, took a bite each of the pizza, realized it tasted weird. Looked at the order, it said ranch sauce?! We called to ask if we could get another pizza or exchange it. Lady from the registered tried to tell my boyfriend that he had asked for white sauce and that she then asked him if we wanted alfredo or ranch and that my boyfriend said ranch?! When did this make believe conversation happen? She said we could only get an exchange if we brought it back and showed them that there was 80% of the pizza left. We went in, showed the pizza with two bites, they threw it away, and began making the new pizza. The whole situation took about an hour. They didn't apologize and acted like it was our fault for the confusion. Looks like you don't need another customer. read more

On time and so delicious! Kind workers Helped by mentioning specials also. I was in and out in no time!

Was super excited for the "Shaq-a-roni" experience only to get the normal pepperoni pizza that is lame and simple, nothing special. No there wasn't the amount of pepperoni or cheese the commercials shows. It wasn't "Shaq-a-lious". read more

Speaking generally I like this papa johns. The store is always clean and the employees are friendly. Appears to be a family run business, which makes me want to patronize them. My problem is: 2 out of the last 3 times I've attempted to order pizza from this location have been unsuccessful. I just tried to place an order at 10:14pm - hours are marked open until 11 pm - apparently their system is down. Time before this, the store was closed in the afternoon on a weekday. not a holiday. When i showed up the lights were off, no one was at the store, and the doors were locked with several confused would be customers waiting on the parking lot. 2 hours later papa johns employees called me back to tell me my pizza was ready - by that time I had long since bought a pizza from elsewhere. Whatever the problem is with the system needs to be addressed. If online orders are so difficult then don't offer them and stop sending me emails. The owners of this franchise are losing business because of their inability to take an order read more

we all know that most of the Papa Johns locations have been shut down around the Sacramento area. So we literally have one by the Sacramento airport and one in Rancho Cordova California. I live in Carmichael California when I tell you that I drive all the way over to the one in Rancho because the quality of the customer service is always on point and the ingredients are always fresh and the quality is way better! So I highly recommend this location to satisfy that Papa John pizza craving! Enjoy Love Karma Rose read more

Papa Johns Pizza - Pizza Near Me - Sacramento, California

I've been buying pizza around Rancho Cordova for years and Papa John's crust is amazing!

Ordered the current special one topping large pizza with a stuffed garlic crust for $13.99 before tax. The endless commercials made me do it! Only wish there were more locations and closer to the house. Did not have garlic in the crust with the cheese as shown, just garlic seasoning dusted on the crust. Stuffed crust is amazing! Separate charge of 59€ for the garlic sauce which it shows is drizzled on the pizza is only a side at additional charge. Don't get pizza often, but price was right and pizza was tasty. So glad they no longer put the toppings underneath the cheese. read more

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We usually order Papa Johns once a week because family loves the stuffed crust pizza however this time pizza was not good tasted charr the whole bottom was burnt kids did not enjoy! Hope its better experience next time read more

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This pizza was so disgusting, frozen pizza tastes so much better than this. They should be ashamed of what they're making and sending out. Quality has gone down the toilet! read more

FOOD - Create Your Own Pizza: pick your crust, size, cut, bake, sauce, amount of cheese, and toppings. -- Pepperoni Pizza with original crust and sauce. Plentiful pepperoni. The original crust was okay. I like pan crust but my coupon only allowed for the original crust. 4/5 -- BBQ Chicken Pizza: grilled chicken with original crust and BBQ sauce. The chicken was tender and tasted great with the BBQ sauce. 4/5 - Garlic Knots: garlic parmesan dough knots. A little on the oily side but sooo good! 4/5 - BBQ Wings: 8 piece bone-in wings. Yummy and tender. I like my wings slightly overcooked but there wasn't an option for that online. 3.75/5 - Honey Chipotle Wings: 8 piece bone-in wings. Yummy and tender. 3.75/5 - Double Chocolate Chip Brownies: the winner of the night! So freakin good! I could eat the whole thing myself. I had to refrain. 5/5 SERVICE Their website was very user-friendly. It made the whole process super easy. Everything was ready for pick-up within 20 minutes. We got in and out there quickly and easily. 5/5 FINAL THOUGHTS I would definitely come back. Their prices are very reasonable. Especially with my Groupon deal, 2 free large 1-topping pizza with a purchase of a $25 gift card. Super sweet deal! The only thing is the closest location to me is 9 miles away and they don't deliver to my house. read more

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This place is super rad their pizza looks so good and it is the reason I'm giving Papa John's a three star is from my experience after eating their pizza. I was throwing up for a diarrhea all the symptoms I did get sick. This is not good. I would give it a two but this is this place is pizza is so good. That's why I kept eating it because it was too good that I couldn't stop even though it didn't make me sick the next day 100% worth it, but I just can't give you those two stars, maybe next time if I ever eat there ever again but from now and then on Papa John's, this is what I have to say read more

I've ordered twice from this location and the staff you are incredibly friendly and the facility is very clean.

Omg . The very worst pizza I have ever had . Not even close . I ordered the ultimate stuffed crust and Hawaiian with a salad . Biggest waste of $75.00 plus dollars inmy life . Completely tasteless and the least amount of finely chopped toppings ever. Needless to say I was embarrassed in front of my guests. Save your money . This place must survive on massive advertisements. read more

Ordered online to pick up at 5. Pizza and garlic bites. 5 pm pizza not ready no garlic bites. ??? They were on an online order from 3pm. I was told they could make an order 5-10 minutes. Store is totally empty. Under new ownership - apparently not tuned in to customer service. read more

Ordered an Epic Pepperoni stuffed crust pizza. The advertisement shows a pepperoni pizza. I ordered one with onions added. I received a pizza with just cheese and onions. I called and spoke with the manager. He was not willing to fix the issue, even after I explained that I have ordered this before, and got pepperoni on the whole pizza. He would NOT be willing to fix the problem. His customer service skills were horrible for a "manager". How does this franchise stay in business. This is the last pizza I get from Papa Johns. Horrible customer service. read more

First time ordering and probably the last! I attempted to order on line first and couldn't check out, so I called and placed my order. When the order arrived, it was wrong. I tried to speak to the driver, but she claimed to not understand English. I called the store and they insisted the order was right until I pointed out the price I paid didn't add up to what they delivered, then he would send my complete order,but didn't account for the mushrooms left off my pizza. I wish I could give them a negative one rating read more

This family owned Papa Johns cares about their customers and the quality of food they put out. Even on a busy Friday night (where mistakes happen) they remade my order lightning fast. Have been a regular to this papa John's for a while and will continue to be! read more

I can't speak for ALL Papa John's, but I can speak of this one at 9989 Folsom Blvd. I tried this particular location a while back, a couple different times actually, and informed them of their blah tasting pizza with skimpy toppings. The store was pretty run down so I figured this was a lower priority store that just couldn't make the revenue. Then I noticed the store was closed (no surprise, I thought to myself, given the experiences I had). Then I noticed it was renovated and reopened. So I decided, 'what the heck', let's give them another try. Maybe they listened to our previous complaints. Keep in mind this store is literally 3 minutes away from my home, and offers delivery as opposed to the 10 minute drive to my preferred pizza at Papa Murphy's. Unfortunately I was disappointed again. Not for the taste this time. The pizza was actually acceptable as far as flavor goes. But wow, it was supposed to be 3 topping pizza. I guess that location still can't afford to be reasonable with their toppings. Tight management? I don't know, but if they keep penny pinching like that they will lose customers. Give people their fair share of toppings and they might return again. Losing customers for the sake of saving money on a few more pieces of olives and bell peppers just doesn't make sense. I took a picture, it looks more like a budget pepperoni and cheese pizza. Maybe they can blame this on Obamacare too? read more

Papa Johns Pizza - This was SUPPOSED to be a three topping pizza - pepperoni, olive, and bell peppers. Skimpy, ill distributed toppings. - Pizza Near Me - Sacramento, California

It was late at night and we were super starving. We called Papa Johns and they stay opened late. The girl who answered the phone was very professional and kind. They delivered are hot and fresh pizza to are hotel room very quickly. The delivery driver was very nice and the pizza was absolutely delicious. We orders the thin crust Tuscan style pizza. Love this place! read more

This is by far the BEST Papa John's location! Their service is great. We always call ahead to order and drive to pick it up and it has never not been ready once we arrive. I always appreciate a restaurant/service that takes less time than they say it will. In my opinion, their quality of pizza is great. We always order a cheese pizza and it has always been absolutely delicious. The garlic dipping sauce is the best and the first cup automatically comes with the pizza for no additional charge. They will also give you parmesan cheese and crushed red pepper packets, as well as paper plates for no additional charge. It costs $10.85 for a large cheese pizza. I remember calling another Papa John's location once and ordering the same thing, and they wanted to charge $15 for it. I cancelled the order and called this Papa John's immediately because they have the best price. Also, if you sign up for their rewards program, they constantly send you coupon codes that you can redeem online that are very good deals. For example, this week you can get a medium up to 5-topping pizza plus pepperoni rolls for only $10. They send out new deals each week via email and/or text. There is no indoor seating, other than a few chairs that are used if you are waiting for a pizza to be made, but there is outdoor seating that's nice to sit at during warm weather. Papa John's is by far my favorite place to get pizza. I will continue being a loyal customer, particularly to this location! read more

Papa Johns Pizza - Pizza Near Me - Sacramento, California

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Chicken bites are amazing! Service is consistently amazing. Foods always as you order and ready when they say. Nothing but good experience here for our family. I'd post a pic but was to busy eating. read more

I decided to give this Papa John's restaurant another chance. Once again I am disappointed. I ordered a pepperoni stuff crust pizza for delivery. I ended up with a regular pepperoni pizza that isn't stuffed crust. I called this location and the guy said all I can do is trade the pizza out and it will take 30 mins or give you a 50% off coupon. At this point I am convinced that this Papa John's is intentionally messing up my orders. read more

This is the best pizza place in rancho Cordova ! I ordered 10 different pizzas for our daughters birthday and every single one was cooked to perfection and not a single slice was left or thrown out! Every time I've order from this place I have not been disappointed. read more

Walked into store and then employees proceeded to put mask to cover nose and mouth. One guy preparing food didn't even bother covering his face and continued to prepare food. Quite appalling with a pandemic going on that they don't keep mouth and nose covered at all times. Plus it didn't have the extra safety seal like it usually does. I took the pizza and cooked it more at home to ensure it was safe to eat. Will not be eating here anymore. I'm sure there are safer pizza places to eat! read more

DONT'T GO THEY DO NOT WEAR MASKS OR GLOVES!!! just went to pick up my pizza and about 10 employees milling around and NONE were wearing masks or gloves!!! read more

We love your pizzas and great customer service but you need to wear masks and gloves so we can come back. We all need to stay healthy and clean. read more

So I ordered from here today and I'm highly upset because not only was my pizza hard and burnt but it only had CHEESE and PEPPERONI. Literally no sauce whatsoever. I called them to see where my sauce was and the guy who I talked to completely tried saying I was lying. He said he made that order and knows there was sauce on it but there was most definitely not any sauce. Also, it was dry. Definitely not ordering from this location again. read more

Papa Johns Pizza - Pizza Near Me - Sacramento, California

I been here a few times now, papa johns isnt the best but they have some really good sides like the papadia which tasted amazing. Pizzas overall were alright. I was impressed how nice and organized the store looked and the workers were all professional. I recommend this papa johns to anyone. read more

This place SUCKS THE BIG ONE. I ordered an 8 piece lemon pepper wings and a LARGE "THE WORKS" and added chicken to one half. The food arrives and it looks like S***. First of all when I ordered the lemon pepper wings no one mentioned that it's only HOT LEMON PEPPER WINGS, so when it came they had some sauce on them that looked and smelled like throw up. I called about the wings before I even touched the pizza, because I figured they had gotten my order wrong, because they looked like buffalo wings. He then told me that's the only kind they have.The pizza was lukewarm, sauce was runny, the chicken was artificial, dry and rubbery. When I picked up a slice the toppings and cheese just slid right off. The CUSTOMER SERVICE SUCKS ASS.RUDE AS FUCK. When I calIed to let them know I was not a HAPPY CUSTOMER about everything I had received, I was put on hold, and when the manager came on the line he only offered up a 2 liter soda and some garlic twists and proceeded to tell me that's all he can do because I was speaking to some PAPA SOMETHING ( I forgot the name), but they are located in the Phillipines, so that's all they can offer,GTFOH. I wouldn't feed this nasty shit to my dog. DO NOT, I REPEAT DO NOT FUCK WITH THIS ESTABLISHMENT. SHUT THIS FAKE PIZZERIA DOWN. ZERO FUCKING STARS. read more

For the first time I've tried their chicken wings and the jalapeño poppers the best made ever thank you for your awesome service especially for the phone call you reminded us that our order was ready... read more

Don't waste your time. They try to sucker you in with a coupon, but your stomach will pay later. Overpriced, poor quality pizza. There is an outdoor table at this place so you could eat here if you really wanted. I'd rather hit up some of the other pizza places in the area. read more

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I LOVE, LOVE, LOVE Papa John's! I was so sad when they closed down but was so pleased when I heard they re-opened and with new owners. Their pizza is, hands down, the best out of all the other pizza chains I've tried, and trust me, I've tried a lot! I always order their garlic chicken, which is to die for. We also ordered their gourmet veggie, which was good, too, but I'm not a huge veggie fan. They have a great carry-out special for $10 for any large speciality pizza -- you just can't beat that! Also, the few times my husband went there to pick up our order, they gave him a free liter of soda, free breadsticks, and free garlic sauce for the wait. To top it off, their customer service is impeccable! You can tell the new owners really care about making a good impression on customers We will continue going to Papa John's to feed our pizza craving. read more

Always fast and curteous service at this location ! I used to work at a closed down location (one of the first locations in sac) and I am NEVER dissappointed with the level of service and quality of food that I receive from this Particular Papa Johns!!! p.s. ordering online makes it EASY read more

I chose to redeem my free 3 topping pizza via the app. I selected thin crust then added Pepperoni, mushrooms, and olives. I placed it in my cart and went back to change the cut to square. I then added an order of knots. Hit submit and order was on it's way. when my pizza arrived and i took it inside I realized it was not thin crust and it was just cheese. The only thing right was it was square cut. I proceeded to call the store and held for a few minutes. Then Sam, I think his name was got one the phone. He interrupted me and was rude and told me they make it the at it comes over. I can tell you that is not true. The online order may say cheese but it also says thin and the crust is anything but. I will admit I got loud and cursed, however instead of listening he argued with me and hung up on me. I called back and he answered again. I asked if he hung up and said he would again because he felt threatened. I never threatened him... I have been ordering from this store with no issues for the past 10 or so years. I am pretty sure I never will again if he is the level of service. Additionally, I had asked for a supervisor and he told me he is the general manager... Very bad example for customer service.. I will be posting this on yelp, yahoo, google,etc.... read more