I'm not a huge fan of this company in general, but this franchise made as good of a pizza, and had as good staff, as any Papa John's I've been in. read more

Papa Johns Pizza - Pizza Near Me - Bossier City, Louisiana

2 = Meh, I've had better and that's the case here. They legit forgot or didn't want to include my pepperocini. See the picture. Plus, they don't honor all wings or all flats request. But the chicken nuggets with the breading doesn't work for the sauce. They really should bottle and sell the spicy lemon pepper. I think it's the bees knees. read more

Papa Johns Pizza - Where Is the pepper? - Pizza Near Me - Bossier City, Louisiana

It's been a slow decline for years now. It's as if they just don't care anymore. They don't care if the toppings are correct, they don't care if the toppings are distributed properly, they don't care if the pizza is cut properly, they don't care if the box is sealed, etc. This was my last time spending my $$ at this location. read more

Ordered from this location multiple times and just about every time my order has been wrong and to make matters worse the manager refused to remake the order! read more

IF YOU ORDER FROM THIS STORE CHECK YOUR BANK STATEMENTS! Ordered 1 pizza,went to store paid with my card.1 hour passed store called asking for my card # ,saying first was declined.paid with my card again same result, they asked for different card gave them the number. Had an uneasy feeling called bank first transaction was shown paid at store, immediately put a hold on both cards that were given over phone. Went to store general manager said transaction at bank probably would be declined I needed to pay for my $14 pizza,paid cash ,and then the general manager told me to never come back...no problem.Something uneasy going on with payments at this store. read more

I'd put a 0 stars if I could. I asked for the manager and he reeked of marijuana and was screaming his lungs out. My order was messed up too. On other days it was nice, but I'm not coming back here again. read more

The filthy shirt of the manager gave me pause when entering. No masks, gloves, or hand washing while I waited let me know it was a mistake and I had purchased food I wouldn't eat. read more

This just arrived. Extra large pepperoni with extra cheese. The message came across loud and clear that the driver/delivery guy didn't care about his customer and their happiness/future business. At this point what can you do...call them and complain?? All that will do is have a manager offer to send out a new pizza (probably by the same guy) with god only knows what on it/in it?? No thanks!! read more

Papa Johns Pizza - irritating!!! - Pizza Near Me - Bossier City, Louisiana

These guys have always done their best to make sure the pizza is done right, and if they mess up which they do from time to time due to high traffic on the weekends and being the nearest papa johns in miles, they typically redo the order without hesitation and will treat you right accordingly. read more

Like 90% of businesses in the Shreveport/ Bossier area Papa John's has horrible food and customer service. Our pizza that was supposed to take 40 minutes at most, took over an hour to arrive. I called them after 50 min of waiting and was put on hold for 10 minutes until I gave up. When the pizza finally arrived it was cold, looked like day old leftover pizza, the crust (which was supposed to be extra crispy) was soggy except for the very edges which were as hard as stale bread. None of the extra condiments I paid for showed up and the wings were tiny and dry. We got a call about an hour after the pizza arrived asking if we'd gotten our pizza yet. I said yes and told the caller everything I'd had to put up with at that point, his response was "yeah, we've been having a lot off issues today". Thanks. No more Papa John's for us. At least not while we live in SBC. read more

My go to place for Papa John's Pizza. Staff is always friendly and they have never messed up my order.

If you order online, don't make the mistake of adding a tip unless it's an exorbitant amount. Add the tip after you receive the order, because if the driver thinks it's not worth his time, he'll conveniently forget the extras you ordered and the basics that come with the pizzas. read more

every time I call they are very nice and always hook me up with a deal. Fast delivery also.

Delivery personnel dropped my food (chicken poppers) on the floor and she said she'll be back in 10 minutes with a new batch. 30 minutes passed, I called this store to ask what happened to my food, they said the driver came back and knocked on my door, if there was a knock, I should have known since I was expecting it. Driver didn't even call and store didn't even follow up. HORRIBLE CUSTOMER SERVICE!!!. I'll never order from Papa Johns again. read more

The manager at this location, Mr. Harris, was super professional and friendly on the phone. Food always comes out good.

This place is horrible! I ordered pizza at 3:30 in the afternoon. Finally arrived barely warm and the crust was like cardboard. My kids will eat anything pizza but wouldn't eat this. I called told the manager​, Deeanna, what the problem was. She offered to remake and send out hot pizzas immediately. That was over 2 and a half hours ago. So Papa John's got my money and gave me inedible food and when I called Deeanna to find out about the pizza, she refused to talk to me. I have requested a refund from Papa John's. Do Not order from here! read more

The pizza was delicious,especially with the garlic sauce. The cinnamon sticks looked burnt but tasted really good.

This place has great pizza. However, no matter what day and time, they ALWAYS deliver late. I ordered a medium cheese pizza because I had a promo code for a free one (since the last time we ordered it was an hour late). My husband is in the military and gets off for lunch around 11:30, and gets to the house around 11:45. I ordered the pizza online at 11:03am. The email confirmation I received said 30-40minutes for delivery. I figured it would be here by the time my husband was home and he could have lunch. Well that wasn't the case. My husband got home at 11:40 and we waited and waited. I called the store at 11:55 asking where it was, and the lady on the phone said the driver was in route and would be there in a minute. Well, my husband had to go back to work at 12:10. He didn't eat lunch because they didn't arrive on time. They arrived with the pizza at 12:15. Again, the pizza here tastes great. But I never want to order again if I have to wait over an hour for a pizza. read more

The papa johns on airline drive in bossier city has great tasting food. We got pizza today and it was delicious and it was nice that the driver was very polite and professional. We will definitely order us some pizza again very soon. read more

Found a FLY baked into my pizza!!! Order a large BBQ chicken pizza and added tomatoes. When I went to pick apart a slice for my 1 year old son, I picked the cheese off for the chicken and tomatoes underneath and found a dead fly!! Definitely not pleased with the POOR quality of pizza. When I called to tell the store about it, they never connected me through to a manager since the manager was busy on the other line with ANOTHER COMPLAINT. Employee gave me one free pizza next time I come in but I don't think finding a fly baked in my pizza makes me want to come back. Waste. read more

I have been a long time user of Papa John's on Airline in Bossier City but today I must say it has plummeted down to the pit of nothing. Ordered three pizzas and all three pizzas were jacked up!!! The Sausage Sensation pizza was ordered with lite chees it came with heavy cheese and undercooked instead of sausage sensation what I really got was a soggy chunky tomato onion and peppers light on the sausage.... what happened? The chicken club pizza ordered came seemingly extremely light on the chicken in fact several slices of the pizza had no chicken on it at all. The cheese pizza was burned. I have eaten at Papa John's on Airline in Bossier for more than six years but now it is no where near the quality it once was this is a serious Not Recommended. read more